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Remote Helpdesk Jobs in Boise, ID (NOW HIRING)

REVASCENT LLC

Remote Scribe

Meridian, ID · Remote

$14 - $17/hr

... help to improve provider wellness. We are looking to fill a remote scribe position for ... approximately one to four days per week with a variable schedule. This work is remote and ...

ForgeFit

Remote Customer Service Specialist

Boise, ID · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

HMG Careers

Remote Sales Representative

Meridian, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Benefits Advisor

Boise, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Placerville, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Kuna, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Melba, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Empire State Careers

Remote Insurance Agent

Boise, ID · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Letha, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Manager Remote

Boise, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Meridian, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Boise, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Eagle, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Emmett, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Garden Valley, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Benefits Advisor

Nampa, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Boise, ID

Remote Helpdesk information

See Boise, ID salary details

$12

$22

$32

How much do remote helpdesk jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote helpdesk in Boise, ID is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

More about Remote Helpdesk jobs

What are the most commonly searched types of Helpdesk jobs in Boise, ID?

The most popular types of Helpdesk jobs in Boise, ID are:

What are popular job titles related to Remote Helpdesk jobs in Boise, ID?

For Remote Helpdesk jobs in Boise, ID, the most frequently searched job titles are:

What job categories do people searching Remote Helpdesk jobs in Boise, ID look for?

The top searched job categories for Remote Helpdesk jobs in Boise, ID are:

What cities near Boise, ID are hiring for Remote Helpdesk jobs?

Cities near Boise, ID with the most Remote Helpdesk job openings:

Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Boise, ID as of August 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $45,832 per year, or $22 per hour.

Remote Scribe

REVASCENT LLC

Meridian, ID • Remote

$14 - $17/hr

Full-time

Medical, Retirement

Posted 15 days ago

Job description

About us

We are professional, innovative, and agile.

Our work environment includes:

  • Modern office setting
  • Growth opportunities

Our medical scribes are trained to work under the personal supervision of a healthcare provider during his or her clinical shift. With the ever-increasing documentation demands into electronic health record (EHR) systems, our goal at Revascent is to take on the majority of the provider documentation burden to help improve efficiency, decrease documentation burnout, and in turn help to improve provider wellness.

We are looking to fill a remote scribe position for approximately one to four days per week with a variable schedule. This work is remote and supporting a clinic that is in Pacific Standard Time. We welcome candidates of all interests to apply, whether you are looking for a career, or planning to attend medical school, nursing school, dental school, etc. Our Scribes work one on one with a clinician throughout their shift, providing the opportunity for shadowing, gaining experience, and building vital relationships.

Current specialties available:

  • Physiatry (Physical Medicine & Rehabilitation)

Job duties include:

  • Charting patient histories, physical exam, procedures, and disposition planning as directed by the provider (SOAP notes)
  • Order entry as directed by the provider
  • Track diagnostic results
  • Discharge planning including referrals, letters, and prescriptions

Qualifications:

  • 8-24 hours per week (no seasonal positions)
  • Authorized to work in the United States
  • Must be 18+ years old
  • High School diploma or equivalent
  • Background check required upon hire.

Benefits include:

  • Paid training program
  • 401K and medical benefits for those who qualify.
  • Flexible schedule
  • Like minded peers
  • Foster meaningful relationships for letters of recommendation
  • Group volunteer opportunities

Schedule:

For Clinic-

  • Average 8-hour shift
  • Weekday availability
  • Day shift
  • Weekends off
  • Holidays off

Apply