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Remote Helpdesk Support Jobs in Spokane, WA (NOW HIRING)

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Remote Helpdesk Support information

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How much do remote helpdesk support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote helpdesk support in Spokane, WA is $23.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.25 per hour, depending on experience, location, and employer.

What is a remote helpdesk support?

A Remote Helpdesk Support specialist is an IT professional who assists users with technical issues related to computer systems, software, and hardware from a remote location. They typically respond to queries through phone, email, or chat, diagnosing and resolving problems without needing to be physically present. Their responsibilities include troubleshooting technical issues, guiding users through solutions, and escalating complex problems when necessary. Remote Helpdesk Support specialists are essential for organizations that rely on technology and need timely assistance for their staff or customers.

What are the key skills and qualifications needed to thrive as a remote helpdesk support?

To thrive as a Remote Helpdesk Support, you need strong troubleshooting skills, technical knowledge of operating systems and networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic cybersecurity practices is often required. Excellent verbal and written communication, patience, and problem-solving abilities distinguish top performers in this role. These skills enable efficient resolution of technical issues, maintain user satisfaction, and ensure smooth IT operations across distributed environments.

What are some common challenges remote helpdesk support professionals face, and how can they overcome them?

Remote Helpdesk Support professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with users of varying technical backgrounds, and managing multiple requests simultaneously. To overcome these, it's essential to use effective remote access tools, practice patience and clear communication, and prioritize tasks efficiently. Regular collaboration with team members through chat or video meetings also helps share knowledge and resolve complex issues more efficiently.

What is the difference between Remote Helpdesk Support vs Remote Technical Support?

AspectRemote Helpdesk SupportRemote Technical Support
CredentialsCompTIA A+, Microsoft Certified IT Support Technician (MCITP)CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote desktop toolsTechnical troubleshooting, remote diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT service providers, hardware/software vendors
Common Search IntentCustomer support, troubleshooting basic issuesAdvanced technical problems, network issues

Remote Helpdesk Support primarily handles customer inquiries and basic troubleshooting via ticketing systems, while Remote Technical Support deals with more complex technical issues like network or hardware problems. Both roles require similar certifications and often work in similar environments, but their focus and technical depth differ.

What are popular job titles related to Remote Helpdesk Support jobs in Spokane, WA?

For Remote Helpdesk Support jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Remote Helpdesk Support jobs in Spokane, WA look for?

The top searched job categories for Remote Helpdesk Support jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Remote Helpdesk Support jobs?

Cities near Spokane, WA with the most Remote Helpdesk Support job openings:

Infographic showing various Remote Helpdesk Support job openings in Spokane, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $48,689 per year, or $23.4 per hour.

Remote Licensed Independent Clinical Social Worker (LICSW)

Solutions Health Therapy Center, LLC

Spokane, WA โ€ข Remote

Full-time

Posted 2 days ago

New


Job description

Position Overview

Solutions Health Therapy Center, LLC is seeking a compassionate and skilled Licensed Independent Clinical Social Worker (LICSW) to join our dynamic team in a fully remote capacity. This full-time position offers a unique opportunity to make a profound difference in the lives of individuals seeking mental health support while enjoying the flexibility of working from home. As an LICSW, you will play a crucial role in facilitating the mental and emotional well-being of our clients, promoting their recovery and overall health.

About the Organization

Solutions Health Therapy Center, LLC, based in Spokane, Washington, is dedicated to providing comprehensive mental health services, including detox and rehabilitation support, tailored to individual needs. Our team is composed of seasoned professionals who are passionate about delivering evidence-based therapy in a supportive environment. We prioritize a holistic approach to healthcare, emphasizing the integration of mental, emotional, and physical health to foster recovery and resilience among our clients.

Work Environment

Imagine working from a modern, fully-equipped virtual health clinic where advanced technology supports clinical interactions, enabling effective communication and therapy delivery. As part of our remote team, you will collaborate with other dedicated professionals, utilizing tools such as telehealth software and collaborative online platforms to provide high-quality care. Our remote work setting is designed to ensure that you have everything you need to succeed, including access to ongoing training and resources to enhance your clinical skills.

Key Responsibilities
  • Conduct engaging and therapeutic virtual therapy sessions with individuals and groups, utilizing evidence-based practices to support client recovery.
  • Develop, implement, and regularly update personalized treatment plans that reflect clients' evolving needs and goals.
  • Collaborate closely with a multidisciplinary team of healthcare professionals, including psychiatrists, case managers, and other social workers, to ensure comprehensive care.
  • Maintain detailed and confidential client records, documenting progress and modifying treatment strategies in accordance with clinical guidelines.
  • Provide crisis intervention and supportive counseling as needed during remote sessions, ensuring client safety and well-being.
Patient Population / Client Focus

As a Licensed Independent Clinical Social Worker at Solutions Health Therapy Center, you will primarily work with adults experiencing a range of mental health challenges, including substance use disorders, anxiety, depression, and trauma-related issues. Your expertise will help create safe spaces for clients to explore their thoughts and feelings and develop coping strategies. Your role is vital in supporting clients through their recovery journeys, equipping them with tools for lasting change.

Qualifications
  • A Master's degree in Social Work from an accredited institution.
  • Current licensure as a Licensed Independent Clinical Social Worker (LICSW) within the state of Washington.
  • A minimum of two years of post-licensure experience providing clinical social work services in relevant settings.
  • Demonstrated proficiency in conducting diagnostic assessments and developing tailored treatment plans.
  • Exceptional interpersonal and communication skills, with the ability to establish rapport with diverse populations across a remote setting.
  • A strong commitment to cultural competence, social justice principles, and ethical practice in all interactions.
Preferred Experience
  • Experience in a detox or rehabilitation setting, providing care to clients with substance use issues.
  • Familiarity with various modalities of therapy, such as Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT).
  • Proficiency in using telehealth platforms and electronic health record systems for client management.
Compensation and Benefits

The compensation package for this position includes a competitive annual salary ranging from USD 115,000 to 130,000, based on experience and qualifications. In addition to a robust salary, our employees enjoy flexible working hours, allowing for a balanced work-life integration. We also offer opportunities for professional development and continued education to enhance your skills and knowledge in the field of social work.

Career Growth Opportunities

At Solutions Health Therapy Center, we are committed to supporting the professional growth of our team members. You will have access to resources and training programs that promote skill enhancement and career advancement. We believe in fostering leadership potential and encourage our employees to pursue leadership roles within the organization as they develop their expertise and capacity.

Why Join Our Team

Joining Solutions Health Therapy Center means being part of a caring community dedicated to transforming lives through compassionate care and shared expertise. You will find a supportive virtual environment that values your contributions and encourages collaboration. We prioritize employee well-being, ensuring that you have a fulfilling and sustainable career in social work.

Application Information

If you are ready to take the next step in your social work career and align your passion for helping others with a meaningful opportunity, we invite you to apply! Please submit your resume and a cover letter outlining your qualifications and interest in the position. We look forward to hearing from you and exploring how you can contribute to the mission of Solutions Health Therapy Center!