Remote Helpdesk Support Jobs in Miami, FL (NOW HIRING)

Are you a passionate and dedicated Licensed Clinical Social Worker (LCSW) seeking an opportunity to make a meaningful difference in your community? Family Support Solutions is on the lookout for a full-time LCSW to join our innovative team. This remote position will allow you to provide essential support and counseling services to individuals and families navigating challenging life circumstances.

Family Support Solutions stands at the forefront of social work, focusing on the well-being of vulnerable populations in Miami, Florida. We pride ourselves on a person-centered approach where we build meaningful partnerships with community organizations. Our dedication to social justice is reflected in our holistic service delivery model, encompassing case management, counseling, advocacy, and community outreach. Our firm commitment is to empower individuals and families to overcome obstacles such as homelessness, domestic violence, substance abuse, and poverty.

This full-time role is primarily remote, allowing you to engage with clients from the comfort of your chosen workspace while maintaining flexible hours based on client needs. Although the majority of your work will be conducted from home, you may occasionally need to attend meetings or training sessions in Miami. The majority of your interactions will occur during regular business hours, although you may be called to provide support in the evenings or on weekends depending on crisis situations or client schedules.

• Conduct thorough assessments of clients' social, emotional, and environmental needs to identify challenges and strengths.
• Develop tailored service plans incorporating specific goals, interventions, and methods for monitoring progress.
• Engage in individual and family counseling sessions, utilizing evidence-based practices to help clients navigate their challenges.
• Collaborate closely with clients to connect them with vital community resources and support systems.
• Provide immediate crisis intervention, perform risk assessments, and create safety plans when necessary.
• Coordinate services with local community agencies and advocacy organizations to ensure comprehensive client support.
• Participate in community outreach initiatives to raise awareness about available support services and foster community engagement.
• Attend case conferences, team meetings, and ongoing training to stay informed about best practices and organizational updates.

Your role as an LCSW at Family Support Solutions will place you at the heart of the community. You will work directly with a diverse range of clients, many of whom are from underrepresented groups facing significant barriers. Your expertise will help them access crucial resources and support tailored to their unique circumstances, including mental health counseling, financial resources, and advocacy services.

• A Master’s degree in Social Work from an accredited institution.
• Current active licensure as a Licensed Clinical Social Worker (LCSW) in the state of Florida.
• Proven understanding of social justice principles, community resources, and the importance of trauma-informed care.
• Exceptional communication skills with a strong emphasis on cultural competence and empathy.

• Experience working in a social service agency or similar environment, particularly in community-based settings.
• Familiarity with case management systems and methodologies related to client assessments and progress tracking.
• A background in crisis intervention and advocacy, with an ability to handle high-stress situations effectively.

Family Support Solutions offers a competitive salary range of USD 60,000–100,000 annually, complemented by a sign-on bonus for qualified candidates. In addition to financial compensation, we provide comprehensive health insurance that covers medical, dental, and vision needs, as well as retirement plans featuring employer matching to support your long-term financial wellness. Our generous paid time off policy, which includes vacation, personal days, and holidays, ensures you maintain a healthy work-life balance. Furthermore, we encourage professional development through continuing education opportunities and training programs.

Joining Family Support Solutions provides you with the chance to advance your career in social work within a supportive environment. As we grow, we offer pathways for professional growth, including leadership positions and specialization in areas of social work that align with your interests and career goals. You will also have the chance to partake in workshops and seminars that enhance your skills and knowledge.

By becoming a part of Family Support Solutions, you will be joining a team that is committed to making a positive impact in the community. Your work as an LCSW will directly contribute to improving the lives of individuals and families, allowing you to witness firsthand the difference your efforts can make. We value collaboration, innovation, and a shared commitment to social justice and are eager to welcome compassionate professionals who share our vision.

If you’re ready to embark on a rewarding career as a Licensed Clinical Social Worker, apply now to join Family Support Solutions and help us fulfill our mission of empowering our community. We look forward to receiving your application and exploring how you can make a significant impact in the lives of those we serve!