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Remote Helpdesk Support Jobs in New York (NOW HIRING)

BK Behavior

Remote BCBA | FREE LBA Support!

Brooklyn, NY · On-site +1

$78K - $95K/yr

... provide remote Applied Behavior Analysis (ABA) services to children and families across multiple ... A dedicated BCBA Success Manager to provide ongoing support and help ensure clinical and ...

BK Behavior

Remote BCBA | FREE LBA Support!

Manhattan, NY · Remote

$81K - $99K/yr

... provide remote Applied Behavior Analysis (ABA) services to children and families across multiple ... A dedicated BCBA Success Manager to provide ongoing support and help ensure clinical and ...

BK Behavior

Remote BCBA | FREE LBA Support!!

Manhattan, NY · Remote

$80K - $98K/yr

... provide remote Applied Behavior Analysis (ABA) services to children and families across multiple ... A dedicated BCBA Success Manager to provide ongoing support and help ensure clinical and ...

BK Behavior

Remote BCBA | FREE LBA Support!!

Manhattan, NY · Remote

$81K - $99K/yr

... provide remote Applied Behavior Analysis (ABA) services to children and families across multiple ... A dedicated BCBA Success Manager to provide ongoing support and help ensure clinical and ...

BK Behavior

Remote BCBA | FREE LBA Support!!

Brooklyn, NY · On-site +1

$78K - $95K/yr

... provide remote Applied Behavior Analysis (ABA) services to children and families across multiple ... A dedicated BCBA Success Manager to provide ongoing support and help ensure clinical and ...

BK Behavior

Remote BCBA | FREE LBA Support!

Brooklyn, NY · Remote

$78K - $95K/yr

... provide remote Applied Behavior Analysis (ABA) services to children and families across multiple ... A dedicated BCBA Success Manager to provide ongoing support and help ensure clinical and ...

BK Behavior

Remote BCBA | FREE LBA Support!

Manhattan, NY · Remote

$81K - $99K/yr

... provide remote Applied Behavior Analysis (ABA) services to children and families across multiple ... A dedicated BCBA Success Manager to provide ongoing support and help ensure clinical and ...

BK Behavior

Remote BCBA | FREE LBA Support!!

Manhattan, NY · Remote

$80K - $99K/yr

... provide remote Applied Behavior Analysis (ABA) services to children and families across multiple ... A dedicated BCBA Success Manager to provide ongoing support and help ensure clinical and ...

BK Behavior

Remote BCBA | FREE LBA Support!

Manhattan, NY · Remote

$81K - $99K/yr

... provide remote Applied Behavior Analysis (ABA) services to children and families across multiple ... A dedicated BCBA Success Manager to provide ongoing support and help ensure clinical and ...

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Remote Helpdesk Support information

What is the difference between Remote Helpdesk Support vs Remote Technical Support?

AspectRemote Helpdesk SupportRemote Technical Support
CredentialsCompTIA A+, Microsoft Certified IT Support Technician (MCITP)CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote desktop toolsTechnical troubleshooting, remote diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT service providers, hardware/software vendors
Common Search IntentCustomer support, troubleshooting basic issuesAdvanced technical problems, network issues

Remote Helpdesk Support primarily handles customer inquiries and basic troubleshooting via ticketing systems, while Remote Technical Support deals with more complex technical issues like network or hardware problems. Both roles require similar certifications and often work in similar environments, but their focus and technical depth differ.

What are some common challenges remote helpdesk support professionals face, and how can they overcome them?

Remote Helpdesk Support professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with users of varying technical backgrounds, and managing multiple requests simultaneously. To overcome these, it's essential to use effective remote access tools, practice patience and clear communication, and prioritize tasks efficiently. Regular collaboration with team members through chat or video meetings also helps share knowledge and resolve complex issues more efficiently.

What is a remote helpdesk support?

A Remote Helpdesk Support specialist is an IT professional who assists users with technical issues related to computer systems, software, and hardware from a remote location. They typically respond to queries through phone, email, or chat, diagnosing and resolving problems without needing to be physically present. Their responsibilities include troubleshooting technical issues, guiding users through solutions, and escalating complex problems when necessary. Remote Helpdesk Support specialists are essential for organizations that rely on technology and need timely assistance for their staff or customers.

What are the key skills and qualifications needed to thrive as a remote helpdesk support?

To thrive as a Remote Helpdesk Support, you need strong troubleshooting skills, technical knowledge of operating systems and networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic cybersecurity practices is often required. Excellent verbal and written communication, patience, and problem-solving abilities distinguish top performers in this role. These skills enable efficient resolution of technical issues, maintain user satisfaction, and ensure smooth IT operations across distributed environments.

What are popular job titles related to Remote Helpdesk Support jobs in New York?

For Remote Helpdesk Support jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Helpdesk Support jobs in New York look for?

The top searched job categories for Remote Helpdesk Support jobs in New York are:

What cities in New York are hiring for Remote Helpdesk Support jobs?

Cities in New York with the most Remote Helpdesk Support job openings:

Remote Helpdesk Support jobs near you
Infographic showing various Remote Helpdesk Support job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

FCC KYC Support Analyst as 100% Remote

Amicis Global

Jersey City, NJ • Remote

$59/hr

Contractor

Re-posted 29 days ago

Job description

Title: FCC KYC Support Analyst
Location: 100% Remote
Duration: 03 Months (Possibility of Extension)
Pay Rate: $50.00 - $59.00/- on W2
 
 
Kindly share your most updated resume.
 
Roles and Responsibilities:
Responsible for assisting with Know Your Customer (KYC) and anti-money laundering (AML) processes to ensure compliance with Financial Crime Compliance (FCC) regulations and internal policies.
Support KYC onboarding and periodic review processes by collecting, validating, and analyzing customer documentation.
Assist in conducting risk assessments and customer due diligence in accordance with regulatory standards.
Maintain and update client records and ensure data accuracy. Monitor alerts and help investigate potential financial crime risks.
Ensure adherence to FCC guidelines and contribute to reporting and audit support.
Coordinate with compliance officers and relationship managers to resolve KYC deficiencies or information gaps.
Knowledge of KYC, AML, and FCC regulatory frameworks. Experience working with compliance systems and document review.
Strong attention to detail and organizational skills. Proficiency in Microsoft Office tools, especially Excel and Outlook. Effective communication skills and the ability to handle sensitive information.
 
 
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