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Remote Help Desk Jobs in Romeoville, IL (NOW HIRING)

JLL

Senior Director, Sourcing

Chicago, IL · Remote

$156K - $157K/yr

One where we succeed together - across the desk and around the globe. Where like-minded people work ... Remote -Atlanta, GA, Charlotte, NC, Chicago, IL, Dallas, TX, Des Moines, IA, Houston, TX If this ...

The Hartford

Private D&O Claim Consultant

Naperville, IL · On-site +1

$122K - $183K/yr

Join our team as we help shape the future. The Hartford Global Financial Lines Directors and ... Superior time, task prioritization and desk management skills. * An ability to communicate thoughts ...

Nexthink

Client Director- North Central

Chicago, IL · Remote

... Remote As a Client Director , you will own Nexthink's most important and complex enterprise ... You don't just renew contracts - you help customers realize measurable value. * Virtual Team ...

Nexthink

Client Director- North Central

Chicago, IL · On-site +1

... Remote As a Client Director , you will own Nexthink's most important and complex enterprise ... You don't just renew contracts - you help customers realize measurable value. * Virtual Team ...

Nexthink

Client Director- North Central

Chicago, IL · Remote

... Remote As a Client Director , you will own Nexthink's most important and complex enterprise ... You don't just renew contracts - you help customers realize measurable value. * Virtual Team ...

Nexthink

Client Director- North Central

Chicago, IL · Remote

... Remote As a Client Director , you will own Nexthink's most important and complex enterprise ... You don't just renew contracts -- you help customers realize measurable value. * Virtual Team ...

TOGA Technology

Be Seen First

JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

... Remote Overnight Shift with Flexibility for Hybrid-Naperville, IL Department Service Desk Reports ... help cover a day time/weekend shift if ever needed would be a requirement with the proper amount of ...

Gelber Group

Experienced Energy Trader

Chicago, IL · On-site +1

$72K - $120K/yr

This is a senior risk-taking role that will be a key idea generator for the desk. The ideal ... remote candidates. What you'll do: * Manage your own trading book with a focus on energy markets ...

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All JobsHelp Desk JobsRemote Help Desk JobsRemote Help Desk Jobs in Romeoville, IL

Remote Help Desk information

See Romeoville, IL salary details

$12

$23

$34

How much do remote help desk jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote help desk in Romeoville, IL is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $26.49 per hour, depending on experience, location, and employer.

What is a remote help desk?

Remote Help Desk jobs involve providing technical support and assistance to users over the phone, chat, or email from a remote location. Professionals in this role help resolve hardware, software, and network issues, often using remote access tools to diagnose and fix problems. They serve as the first point of contact for customers or employees needing IT support. Remote Help Desk technicians must possess strong communication skills and a solid understanding of computer systems, software, and troubleshooting techniques.

What are the key skills and qualifications needed to thrive as a remote help desk professional?

To thrive as a Remote Help Desk professional, you need strong technical troubleshooting abilities, knowledge of common operating systems, and typically a background in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and communication platforms is essential. Exceptional customer service, patience, and clear verbal and written communication skills make someone stand out in this role. These skills are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining smooth IT operations from a remote setting.

What are some common challenges faced by remote help desk professionals and how can they be managed?

Remote Help Desk professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining high levels of customer satisfaction. To address these, it's important to develop strong problem-solving skills, utilize remote support tools effectively, and establish clear communication channels with both users and team members. Proactively documenting solutions and staying updated on the latest software and security protocols can also help manage these challenges and ensure efficient support.

What is the difference between Remote Help Desk vs Remote Technical Support Specialist?

AspectRemote Help DeskRemote Technical Support Specialist
CredentialsCompTIA A+, Microsoft Certified, or similarCompTIA A+, Network+, Microsoft certifications
Work EnvironmentCustomer service-focused, troubleshooting hardware/software issuesTechnical problem-solving, advanced diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT support firms, software companies, tech vendors
Search & Comparison IntentDifferences, roles, responsibilitiesSkills, certifications, job duties

Remote Help Desk and Remote Technical Support Specialist roles both involve assisting users remotely with technical issues. The Help Desk typically handles basic troubleshooting and customer service, while the Technical Support Specialist deals with more complex technical problems. Both require similar certifications and work environments, but the Technical Support role often involves deeper technical knowledge and diagnostics.

What job categories do people searching Remote Help Desk jobs in Romeoville, IL look for?

The top searched job categories for Remote Help Desk jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Remote Help Desk jobs?

Cities near Romeoville, IL with the most Remote Help Desk job openings:

Remote Help Desk jobs near you
Infographic showing various Remote Help Desk job openings in Romeoville, IL as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 27% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $49,098 per year, or $23.6 per hour.

Azure DevOps Engineer (Remote)

Oak Brook, IL • Remote

Inspira Financial
Finance and Insurance • 1 - 5K employees
Learn more about Inspira Financialexternal

$53.25 - $73/hr

Full-time

Re-posted yesterday

Inspira Financial rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

We are seeking a highly skilled Azure DevOps Engineer II to extend and maintain existing and develop new pipelines for our Inspira IRA Platform. In your role, you will play a crucial role in ensuring the continuous delivery of our software products and services to our clients and internal stakeholders. As an Azure DevOps Engineer, you will be responsible for the successful implementation of complex technical initiatives, coordinating cross-functional teams, and ensuring alignment with business goals and objectives. The ideal candidate has a strong technical background, hands-on experience with DevOps tools, excellent communication skills, and a proven track record of building and delivering large-scale DevOps projects.

Duties and Responsibilities

  • Deep experience in Azure Cloud, Azure Kubernetes Service (AKS), Azure DevOps (ADO) pipelines, Azure Monitor, Log Analytics, and Application Insight.
  • Deploy and manage containerized applications on Azure Kubernetes Service (AKS) using Helm charts, implementing GitOps workflows with Flux CD.
  • Architect and optimize Azure DevOps CI/CD pipelines for micro services deployments.
  • Collaborate with cloud and delivery teams to influence technical decisions and align them with business goals.
  • Identify and implement improvements to enhance the scalability, reliability, and efficiency of Azure DevOps pipeline.
  • Ensure software deployment and management are secure, reliable, and compliant with industry standards and best practices.
  • Document application releases comprehensively, including configuration and content details.
  • Demonstrate expertise in configuring, testing, and delivering core systems on Azure, ensuring they meet performance and reliability standards.
  • Deliver configuration as code for reproducibility and scalability.
  • Adapt working style to support teammates, practice active listening, and offer help when needed.
  • Monitor system performance and troubleshoot issues proactively on Azure, ensuring minimal downtime and optimal performance.
  • Stay updated on the latest Azure DevOps trends, technologies, and best practices to continually improve.

Additional Interview Requirements:

As part of the evaluation process, candidates who progress beyond the initial screening will be required to complete a formal technical assessment to validate coding proficiency and technical competency.

Education & Experience

  • 3-5+ years of experience as an Azure and Microsoft centric DevOps engineer or related role
  • Professional and empathetic in client interactions, focusing on understanding and promoting client interests
  • Strong experience with Azure cloud platforms, ADO pipelines, Flux CD, Helm, Kubernetes, Docker, Terraform, and Ansible
  • Proficiency with containerization and orchestration technologies like Docker and Kubernetes (AKS)
  • Experience with databases, secrets, and storage services and other cloud engineering automation tools
  • Take full ownership of tasks, ensure completion, and manage time responsibly
  • Strong problem-solving and troubleshooting skills
  • Experience with monitoring and logging tools such as Azure Monitor, Log Analytics, Data Dog, and Application Insights
  • Excellent communication and interpersonal skills, including the ability to drive continuous improvement in the DevOps community of practice

Other Requirements:

  • Infrequent travel (Less than 5%)
  • Ability to provide personal transportation and work overtime
  • Prolonged periods of sitting at a desk and working on a computer

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