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Online Helpdesk Jobs in Romeoville, IL (NOW HIRING)

Magicforce

Helpdesk Analyst

Chicago, IL · On-site

$30 - $40/hr

Supports the Hospital Information Systems Customer Service Team in projects and assists in processing issues reported to the Bureau's Help Desk via telephone calls, walk-ins, voice mails, faxes, and ...

Varsity Tutors

Social Networking Tutor

Wheaton, IL · Remote

$18 - $40/hr

... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...

Varsity Tutors

Social Networking Tutor

Chicago, IL · Remote

$18 - $40/hr

... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...

Varsity Tutors

Social Networking Tutor

Oak Lawn, IL · Remote

$18 - $40/hr

... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...

Varsity Tutors

Social Networking Tutor

Naperville, IL · Remote

$18 - $40/hr

... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...

Varsity Tutors

PSAT Tutor

Wheaton, IL · Remote

$18 - $40/hr

... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...

Varsity Tutors

PSAT Tutor

Chicago, IL · Remote

$18 - $40/hr

... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...

Varsity Tutors

PSAT Tutor

Naperville, IL · Remote

$18 - $40/hr

... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...

Varsity Tutors

PSAT Tutor

Oak Lawn, IL · Remote

$18 - $40/hr

... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...

Varsity Tutors

Wordpress Tutor

Chicago, IL · Remote

$18 - $40/hr

... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...

Leapfrog Online

Call Center, B2B

Chicago, IL · On-site

Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is ... Responsible for the daily delivery of performance objectives, help vendors to create and deliver on ...

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All JobsOnline Helpdesk JobsOnline Helpdesk Jobs in Romeoville, IL

Online Helpdesk information

See Romeoville, IL salary details

$12

$23

$34

How much do online helpdesk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for online helpdesk in Romeoville, IL is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $26.49 per hour, depending on experience, location, and employer.

What is an online helpdesk?

An Online Helpdesk job involves providing technical or customer support remotely via chat, email, or phone. Responsibilities typically include troubleshooting issues, assisting users with software or system problems, and guiding them through solutions. Helpdesk agents may also document inquiries, escalate complex problems, and ensure a smooth user experience. Strong communication and problem-solving skills are essential for this role.

What does an online helpdesk do?

A typical day for an Online Helpdesk professional involves responding to user inquiries via email, chat, or ticketing systems, diagnosing technical issues, and guiding users through solutions. You may also escalate more complex problems to higher-level IT staff or collaborate with other departments to resolve widespread issues. Regular tasks include documenting solutions, updating knowledge base articles, and following up to ensure user satisfaction. This role often requires prioritizing incoming requests and managing time effectively in a fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive in the online helpdesk position?

To thrive as an Online Helpdesk professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of computer systems, often supported by a relevant degree or IT certifications such as CompTIA A+ or ITIL. Familiarity with helpdesk ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service skills allow you to efficiently assist users and resolve issues. These skills are critical for quickly diagnosing problems, maintaining high user satisfaction, and supporting seamless business operations.

Can you work an online helpdesk remotely?

Yes, online helpdesk roles are often performed remotely, requiring skills in customer support, troubleshooting, and familiarity with helpdesk software. Many companies offer remote positions with flexible schedules, and a reliable internet connection is essential.

What job categories do people searching Online Helpdesk jobs in Romeoville, IL look for?

The top searched job categories for Online Helpdesk jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Online Helpdesk jobs?

Cities near Romeoville, IL with the most Online Helpdesk job openings:

Online Helpdesk jobs near you
Infographic showing various Online Helpdesk job openings in Romeoville, IL as of August 2026, with employment types broken down into 61% Full Time, 33% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $49,098 per year, or $23.6 per hour.

Online Education Manager

Radiological Society of North America

Oak Brook, IL • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

RSNA is seeking an experienced Online Education Manager to lead the development of engaging online and blended learning experiences that help radiology professionals stay at the forefront of their field. In this role, you’ll combine instructional design expertise, educational technology, project leadership, and team management to create high-quality learning programs that make a meaningful impact on healthcare worldwide.

Why Join RSNA?

This opportunity may be a great fit in you’re looking for:

  • Meaningful work at a mission-driven, nonprofit organization that supports advancements in patient care.
  • The chance to collaborate with experts, volunteers, and professionals who are passionate about education and innovation.
  • A supportive and inclusive culture that values professional growth and new ideas.
  • A hybrid work environment that promotes work-life balance.
  • A comprehensive benefits package, including:
    • Medical, dental, and vision coverage
    • Generous paid time off
    • A week-long winter break
    • Paid parental leave
    • Retirement and long-term savings benefits
    • Professional development and learning opportunities

What You'll Do

As the Online Education Manager, you’ll oversee the strategy, development, and delivery of RSNA’s online learning programs while ensuring an exceptional learner experience.

Lead Online Learning Programs

  • Manage the development and execution of new and existing continuing education activities based on learner needs and educational gaps.
  • Ensure programs reflect current best practices in adult learning, educational technology, and continuing medical education.
  • Evaluate program effectiveness and recommend enhancements to improve educational outcomes and learner engagement.
  • Partner with marketing teams to support promotion and growth of online education offerings.

Drive Educational Innovation

  • Serve as the department's subject matter expert for the learning management system (LMS) and other education technologies.
  • Identify opportunities to leverage technology to enhance the member learning experience.
  • Recommend improvements to LMS functionality, course design, and online learning interfaces.

Manage Projects and Partnerships

  • Lead content development projects from planning through implementation.
  • Collaborate with internal departments, physician faculty, volunteers, and external vendors to deliver high-quality educational experiences.
  • Develop and maintain project plans, production schedules, quality assurance processes, and development workflows.

Lead and Develop a Team

  • Supervise, coach, and mentor Instructional Design Coordinator(s).
  • Promote the integration of adult learning principles and accreditation requirements across the team's work.
  • Foster a culture of collaboration, continuous improvement, and innovation.

Ensure Quality and Compliance

  • Monitor customer feedback and learner support processes to identify opportunities for improvement.
  • Ensure educational activities comply with ACCME accreditation requirements and continuing education standards.
  • Maintain high standards for content quality, accuracy, and learner experience.

What You Bring

Required Qualifications

  • Bachelor's degree in Instructional Design, Education, Instructional Systems Design, Communications, or a related field.
  • Experience designing and developing online learning and continuing education programs.
  • Knowledge of adult learning principles and their application in professional education environments.
  • Experience working with learning management systems (LMS) and online course development.
  • Strong project and program management skills, including experience with tools such as Asana or similar platforms.
  • Experience using content authoring tools such as Articulate Storyline or Articulate 360 and video editing software.
  • Excellent communication, collaboration, analytical, and organizational skills.
  • Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and SharePoint.

Preferred Qualifications

  • Experience supervising, coaching, or developing team members.
  • Experience working with ACCME-accredited continuing medical education programs.
  • Experience collaborating with volunteers and subject matter experts in a nonprofit or association environment.
  • Familiarity with responsive design principles and learning experiences across multiple devices and platforms.


The Radiological Society of North America is an equal opportunity employer and prohibits discrimination and harassment of any kind. RSNA is committed to hiring and employing qualified people without regard to race, color, religion, sex, marital status, national origin, age, disability, veteran status, citizenship status, genetic information, sexual orientation, unfavorable military discharge, ancestry, order of protection status, pregnancy, or any other legally protected characteristic. All employment decisions at RSNA are based on business needs, job requirements, and individual qualifications.