ZipRecruiter

Log In

2

Remote Help Desk Jobs in Maple Grove, MN (NOW HIRING)

Target

Sr Manager Cybersecurity Defense

Minneapolis, MN · On-site +1

$132K - $238K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... help you and your family take care of your whole selves.Other benefits for eligible team members ... A Remote work arrangement means the team member worksfull-time from home oran alternatelocation ...

US Bank

End Point Systems Engineer

Hopkins, MN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Helping the customers and businesses we serve to make better and smarter financial decisions and ... Remote Actions * Dashboards & Investigations * Campaigns & Alerts * Application Experience ...

US Bank

End Point Systems Engineer

Saint Paul, MN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Helping the customers and businesses we serve to make better and smarter financial decisions and ... Remote Actions * Dashboards & Investigations * Campaigns & Alerts * Application Experience ...

US Bank

End Point Systems Engineer

Hopkins, MN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Helping the customers and businesses we serve to make better and smarter financial decisions and ... Remote Actions * Dashboards & Investigations * Campaigns & Alerts * Application Experience ...

US Bank

End Point Systems Engineer

Saint Paul, MN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Helping the customers and businesses we serve to make better and smarter financial decisions and ... Remote Actions * Dashboards & Investigations * Campaigns & Alerts * Application Experience ...

System One

Project Engineer (Renewables)

Minneapolis, MN · Remote

$55 - $57/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - (4 Days Onsite, Remote 1-Day Per week) Project Engineer will support capital projects at ... Engage in desk-based planning and scheduling, including opening and planning work orders.

System One

Project Engineer (Renewables)

Minneapolis, MN · Remote

$55 - $57/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - (4 Days Onsite, Remote 1-Day Per week) Project Engineer will support capital projects at ... Engage in desk-based planning and scheduling, including opening and planning work orders.

System One

Project Engineer (Renewables)

Minneapolis, MN · Remote

$55 - $57/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - (4 Days Onsite, Remote 1-Day Per week) Project Engineer will support capital projects at ... Engage in desk-based planning and scheduling, including opening and planning work orders.

System One

Project Engineer (Renewables)

Minneapolis, MN · Remote

$55 - $57/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - (4 Days Onsite, Remote 1-Day Per week) Project Engineer will support capital projects at ... Engage in desk-based planning and scheduling, including opening and planning work orders.

System One

Project Engineer (Renewables)

Minneapolis, MN · Remote

$55 - $57/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - (4 Days Onsite, Remote 1-Day Per week) Project Engineer will support capital projects at ... Engage in desk-based planning and scheduling, including opening and planning work orders.

System One

Project Engineer (Renewables)

Minneapolis, MN · Remote

$55 - $57/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - (4 Days Onsite, Remote 1-Day Per week) Project Engineer will support capital projects at ... Engage in desk-based planning and scheduling, including opening and planning work orders.

System One

Project Engineer (Renewables)

Minneapolis, MN · Remote

$55 - $57/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - (4 Days Onsite, Remote 1-Day Per week) Project Engineer will support capital projects at ... Engage in desk-based planning and scheduling, including opening and planning work orders.

System One

Project Engineer (Renewables)

Minneapolis, MN · Remote

$55 - $57/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - (4 Days Onsite, Remote 1-Day Per week) Project Engineer will support capital projects at ... Engage in desk-based planning and scheduling, including opening and planning work orders.

Visitiq LLC

Sales Engineer

Minneapolis, MN · Remote

$115K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Help design customer workflows across website pixel implementation, data onboarding, CRM enrichment ... This is a remote position.

previous pagenext page

Showing results 21-40

All JobsHelp Desk JobsRemote Help Desk JobsRemote Help Desk Jobs in Maple Grove, MN

Remote Help Desk information

See Maple Grove, MN salary details

$13

$23

$34

How much do remote help desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote help desk in Maple Grove, MN is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.59 per hour, depending on experience, location, and employer.

What is the difference between Remote Help Desk vs Remote Technical Support Specialist?

AspectRemote Help DeskRemote Technical Support Specialist
CredentialsCompTIA A+, Microsoft Certified, or similarCompTIA A+, Network+, Microsoft certifications
Work EnvironmentCustomer service-focused, troubleshooting hardware/software issuesTechnical problem-solving, advanced diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT support firms, software companies, tech vendors
Search & Comparison IntentDifferences, roles, responsibilitiesSkills, certifications, job duties

Remote Help Desk and Remote Technical Support Specialist roles both involve assisting users remotely with technical issues. The Help Desk typically handles basic troubleshooting and customer service, while the Technical Support Specialist deals with more complex technical problems. Both require similar certifications and work environments, but the Technical Support role often involves deeper technical knowledge and diagnostics.

What are the key skills and qualifications needed to thrive as a remote help desk professional?

To thrive as a Remote Help Desk professional, you need strong technical troubleshooting abilities, knowledge of common operating systems, and typically a background in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and communication platforms is essential. Exceptional customer service, patience, and clear verbal and written communication skills make someone stand out in this role. These skills are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining smooth IT operations from a remote setting.

What are some common challenges faced by remote help desk professionals and how can they be managed?

Remote Help Desk professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining high levels of customer satisfaction. To address these, it's important to develop strong problem-solving skills, utilize remote support tools effectively, and establish clear communication channels with both users and team members. Proactively documenting solutions and staying updated on the latest software and security protocols can also help manage these challenges and ensure efficient support.

What is a remote help desk?

Remote Help Desk jobs involve providing technical support and assistance to users over the phone, chat, or email from a remote location. Professionals in this role help resolve hardware, software, and network issues, often using remote access tools to diagnose and fix problems. They serve as the first point of contact for customers or employees needing IT support. Remote Help Desk technicians must possess strong communication skills and a solid understanding of computer systems, software, and troubleshooting techniques.

What are the most commonly searched types of Help Desk jobs in Maple Grove, MN?

The most popular types of Help Desk jobs in Maple Grove, MN are:

What job categories do people searching Remote Help Desk jobs in Maple Grove, MN look for?

The top searched job categories for Remote Help Desk jobs in Maple Grove, MN are:

What cities near Maple Grove, MN are hiring for Remote Help Desk jobs?

Cities near Maple Grove, MN with the most Remote Help Desk job openings:

Remote Help Desk jobs near you

Senior Workers Compensation Claims Adjuster - MN, SD, WI

Gallagher Bassett

Minneapolis, MN • On-site, Remote

$68K - $98K/yr

Other

Posted 9 days ago

Gallagher Bassett rating

7.8

Company rating: 7.8 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

97th of 150 rated financial services

Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview
  • Claims Background: Minimum of 3-5+ years of experience adjusting a full indemnity desk plus litigation.  
  • Jurisdictional Experience: Minnesota, South Dakota, Wisconsin workers compensation experience
  • Active Adjusters' licenses: Must be licensed in the states being handled or reciprocal
  • Location: This role is eligible for fully remote work 

How you'll make an impact
  • Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
  • Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
  • Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process.
  • Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
  • Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

As a key member of our experienced Claims Adjuster team, you will: 

• Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution. 

• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process 

• Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants 

Required Qualifications: 

• High School Diploma. 

• Minimum of 5 years related claims experience. 

• Appropriately licensed and/or certified in all states in which claims are being handled. 

• Knowledge of accepted industry standards and practices. 

• Computer experience with related claims and business software. 

Desired: 

• Bachelor's Degree 

#LI-HS1

#LI-Remote

#WorkersComp


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

What Gallagher Bassett employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply