Remote Help Desk Jobs in Highlands Ranch, CO (NOW HIRING)

Department Information This position is only open to current Residents of Colorado. Incumbent will be required to complete work for CDE within Colorado. Colorado Department of Education - What We Do The Colorado Department of Education (CDE) provides leadership, resources, support, and accountability to the state's 178 school districts, 1,888 schools, over 53,000 teachers, and over 3,200 administrators to help them build capacity to meet the needs of the state's approximately 905,000 public school students.

In addition, CDE provides structural and administrative support to the Colorado School for the Deaf and the Blind and the Charter School Institute. As the administrative arm of the State Board of Education, CDE is responsible for implementing state and federal education laws, disbursing state and federal funds, holding schools and districts accountable for performance, licensing all educators, and providing public transparency of performance and financial data. CDE is a values-based agency that serves students, parents, and the general public by protecting public trust through ensuring adherence to laws, strong stewardship of public funds, and accountability for student performance.

CDE strives to incorporate five core values that we uphold in our work internally and externally. If you come to CDE, be prepared to incorporate Integrity, Equity, Accountability, Trust, and commitment to Service in what you do. The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. Why Work For CDE The work we do is rewarding and impacts the students, families, educators, and communities across Colorado. Our leadership also promotes a culture that puts families and self-care as a priority.

Along with meaningful work and an environment that puts employees first, the state also offers rich benefits that intend to make us an Employer of Choice. The following is a summary of the benefits we offer: Flexible work schedules and flexible workplace options that may include flexible working hours, working from home, working in the office, and/or a hybrid working environment. Premier medical, dental, vision, and dependent life insurance options.

All with a generous employer contribution keeping employee costs as low as possible. Employer paid short-term disability and life insurance Up to 160 hours of Paid Family Medical Leave (PFML) 11 paid holidays per year Competitive vacation and sick leave accruals Retirement through the Public Employees Retirement Association (PERA) www.copera.org Employer paid RTD Eco Pass (certain restrictions may apply) Paid professional development opportunities The final salary is anticipated to fall at $96,781.80 annually; however, it may be higher or lower, depending on the knowledge, skills, abilities, and other qualifications of the preferred internal candidate, while considering internal equity. If the preferred candidate's current salary exceeds the posted range, a salary analysis will be conducted based on factors such as step, the candidate's current experience, etc

No salary decrease will occur. Description of Job Work Environment: This position is full-time, supported by state funds (contingent upon funding availability), and is eligible for a hybrid work environment. Extended hours during the evening or the weekend may be required by business needs.

Commuting to the CDE buildings may be required occasionally. A Remote (Home) office is required. Required to report to the work location per business needs.

Essential Functions (ADAAA) LIGHT/Office environment: Required to sit, view a computer screen, and utilize a keyboard and mouse for extended periods of time. May be required to lift and move up to 10 lbs of force frequently or 20 lbs occasionally. Required lifting, bending, stooping, pushing, walking, etc.

Light work usually requires walking or standing to a significant degree. DL Not Required: Required to independently obtain and determine means to complete travel requirements. Position Summary: Turn data into impact at CDE.

Join our Data Warehouse team to build and enhance Informatica ETL solutions that power critical reporting and help support education across Colorado. The Information Management Services (IMS) unit provides technology, systems and information to help fulfill the goals of CDE. IMS supports CDE and Colorado School Districts through five teams: Network/Help Desk; Applications Development; Data Services, Project Management, and Data Warehouse.

This position will be within the Data Warehouse team. This position develops, maintains, and enhances Informatica Extract, Load, and Transform (ETL) processes to load data from the Operational Data Store (ODS) and external data sources to the Data Warehouse. It also develops, maintains, and enhances Informatica ETL processes for Data Marts and file creation for federal reporting.

It must follow the Software Development Life Cycle (SLDC) process. This position may perform Informatica Administration functions, including software installation, tuning, defining best practices, and troubleshooting and resolution. This position may also require primary contact with the tool vendor or third-party vendors.

This position consults directly with business users, business analysts, and decision-makers to gather and document requirements and define scope. This position may require developing or assisting "data models" to help define project scope and requirements. This position assists with project plans, facilitates meetings, and assists with estimating and planning project deliverables and dependencies.

This position attends planning sessions with internal customers to review upcoming enhancement requests and requirements for existing ETL processes and reports. This position as necessary, research background of requested enhancements to understand legislative requirements or educational practices driving the requests. Major Duties and Responsibilities: Developing Extract, Transform, Load Processes: Develop, maintain, and enhance Informatica Extract, Load, and Transform (ETL) processes to load data from the Operational Data Store (ODS), Assessment collections, and external data sources to the Data Warehouse Develop, maintain, and enhance Informatica ETL processes for Data Marts and file creation for federal reporting.

In all the above, the Software Development Life Cycle (SDLC) process must be followed. Must know how the SDLC works. Gather functional requirements; develop detailed requirements; review the functional and detailed requirements with business users/owners; obtain signoff on requirements; develop software and unit test; migrate software to QA and get the business users/owners to test and approve; migrate approved software to production and set up runbooks and schedules.

Utilize and develop best practices. Gathering Requirements: Consult directly with business users, business analysts and decision-makers to gather and document requirements and define scope. This may require developing or assisting with "data models" to help define project scope and requirements.

Assists with project plans and facilitates meetings. Assist with estimating and planning project deliverables and dependencies. Attend planning sessions with internal customers to review upcoming requested enhancements and requirements to existing ETL processes and reports.

As necessary, research the background of requested enhancements to understand legislative requirements or educational practices driving the requests. Documentation: Keep existing documentation up to date with changes and modifications applied. Create new detailed documentation for new solutions and reports.

This would include adding documentation to related Informatica objects (mappings, workflows, etc.), comments in SQL code, updates to requirements and design documents (process, workflow, and data model documents). Conducting Training: Coordinate and conduct training and testing for business analysts and other end-users. Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: This position requires three (3) years of experience, OR A combination of education and experience totaling three (3) years

Experience Only: Three (3) years of relevant professional experience in data integration (SSIS), data warehouse management, or database administration. Relevant experience includes work that included systems, processes, and knowledge as described below: Experience in Data integration with systems like Informatica, SSIS, or other ETL tools. Experience in data warehouse management that included dimensional data modeling, index mgt, etc Experience with Informatica IDMC / Informatica Cloudor PowerCenter with migration exposure.

Experience supporting or administering Informatica environments. Strong SQL skills with Oracle databases. Experience working with stored procedures and database-driven logic.

Experience supporting ETL testing, validation, and issue resolution. OR Education and Experience Combination: A combination of related education (e.g., computer science disciplines), a formalized apprenticeship program, certification, and/or relevant experience in an occupation related to the assigned work is equivalent to one (1) year of education and at least two (2) years of experience as described below as "Relevant Experience". Relevant experience includes work that included systems, processes, and knowledge as described below: Experience in Data integration with systems like Informatica, SSIS, or other ETL tools

Experience in data warehouse management that included dimensional data modeling, index mgt, etc Experience with Informatica IDMC / Informatica Cloudor PowerCenter with migration exposure. Experience supporting or administering Informatica environments. Strong SQL skills with Oracle databases.

Experience working with stored procedures and database-driven logic. Experience supporting ETL testing, validation, and issue resolution. _______________________________________________________________________________________________________________ QUALIFICATIONS AND CONDITIONS: Qualifications for Success in the Position: High level of proficiency with the Software Development Life Cycle (SDLC) process.

At least two (2) years of development experience as an Informatica developer, including requirements gathering, data mapping, developing new mappings, transformations, and workflows. Experience with UNIX/LINUX scripting. Strong written and verbal communication skills.

Strong attention to detail. Ability to effectively balance quality of work and productivity expectations. Ability to effectively collaborate with internal and external customers (i.e

school districts, other CDE units, etc.). Ability to prioritize and organize work to accommodate and meet the changing needs of the department and meet deadlines. Takes initiative and exhibits a proactive approach to work

Identifies problems and recommends solutions prior to the standard being jeopardized. Ability to work independently, as well as on a team. Exhibits CDE's mission, vision and values by the consistent expression of professional, respectful, and customer service.

oriented behaviors. Preferred Qualifications (Preferred/Not Required): High level of proficiency with relational databases, such as Oracle, and data warehouse concepts. Three (3) Years Hands-on experience data modeling and data warehouse design.

Three (3) Years Hands-on experience Informatica PowerCenter and IDMC developer. Conditions of Employment (Required): Must be willing and able to submit to the pre-screening process and pass a background check. Ability and willingness to independently determine, obtain means, and complete required traveling/commuting.

Work extended schedule per business needs. Report to work location per business needs. DL Not Required: Required to independently determine and obtain means to complete travel requirements.

Sign the acknowledgment form that this position is funded through state funds and is subject to availability. Supplemental Information Complete Applications must include: Completed Online Application: Required - Submitted through our ATS. Resume: Required - Copy and Paste into the Supplemental Questions (11,000 character limit, aprx.

3 pages) Resume Required - Attached as a separate document. Transcript: Required if using education to meet MQs - Attached to the online application and meeting requirements as described under "College Transcripts". College Transcripts: If you are using education to qualify, a legible copy of your official or unofficial college transcript(s) or a foreign credential evaluation report must be submitted with your application.

Transcripts must show the name of the school and that a degree was conferred. Transcripts from colleges or universities outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service

Failure to provide a transcript or foreign credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this position. **Failure to submit a complete application as defined above by the announcement close will result in your application being removed from consideration.** ** Resumes and Cover Letters WILL NOT be reviewed for minimum qualification screening. FOR CURRENT OR FORMER EMPLOYEES OF THE STATE OF COLORADO: Per the requirements of the Step Pay Program implemented on July 1, 2024, any State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series as of June 30

All current and former State employees must ensure that your entire work history within the State Classified System, including at Institutions of Higher Education, is indicated in your application so that your time-in-series can be calculated accurately. Email Address: All correspondence regarding your status in the selection/examination process will be conducted via email. Include a working email address on your application; one that is checked often as time-sensitive correspondence such as exam information or notification will take place via email.

Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will ...