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Remote Help Desk Analyst Jobs in Hawaii (NOW HIRING)

... help build a wholesale business for a startup. Why Join Us? • More than a job-this is a ... analyze sales data, drive reorders, onboard/train account specialists, and expand into new markets.

Make your mark-help shape the future of a mission-driven brand. What You'll Do: Wholesale Expansion ... Grow our partnership with Nordstrom-run successful trunk shows, analyze sales data, drive reorders ...

... helping them navigate the digital age of acceleration. You will move beyond transactional ... Utilize executive presentation skills and ROI analysis to demonstrate the value propositions of the ...

... helping them navigate the digital age of acceleration. You will move beyond transactional ... Utilize executive presentation skills and ROI analysis to demonstrate the value propositions of the ...

Remote micro1 is engaging Microbiologists to contribute their scientific expertise to a unique ... Investigate and analyze the development, morphology, and behavior of microscopic organisms ...

Data Engineer

Honolulu, HI · On-site +1

$61K - $141K/yr

Remote Work: No Job Number: R0245086 Location: Honolulu,HI,US Share job via: Share Data Engineer ... You'll sharpen your skills in analytical exploration and data examination while you support the ...

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Remote Help Desk Analyst information

See Hawaii salary details

$14

$25

$37

How much do remote help desk analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote help desk analyst in Hawaii is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $27.98 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote help desk analysts, and how can they overcome them?

Remote Help Desk Analysts often encounter challenges such as troubleshooting complex technical issues without physical access to the user's device, managing high ticket volumes, and maintaining effective communication with users from diverse technical backgrounds. To overcome these obstacles, analysts rely on strong problem-solving skills, remote diagnostic tools, and clear, empathetic communication. Building a knowledge base and collaborating closely with team members through chat or video calls can also help resolve issues more efficiently and improve user satisfaction.

What are the key skills and qualifications needed to thrive as a remote help desk analyst, and why are they important?

To thrive as a Remote Help Desk Analyst, you need solid troubleshooting abilities, knowledge of operating systems and networks, and typically an associate’s degree in IT or a related field. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and certifications such as CompTIA A+ are highly valued. Strong communication, patience, and problem-solving skills help analysts effectively assist users and de-escalate technical frustrations. These competencies ensure quick resolution of technical issues and a positive user experience, which are crucial for organizational productivity and customer satisfaction.

What is a remote help desk analyst?

A Remote Help Desk Analyst is an IT professional who provides technical support and troubleshooting services to users, typically over the phone, email, or through remote access software. They assist with issues related to computer hardware, software, networks, and other technology systems. Working remotely, they diagnose problems, guide users through solutions, and may escalate complex issues to higher-level support. Their goal is to ensure users can effectively use their technology and minimize downtime. This role is essential for organizations with distributed teams or remote employees.

What is the difference between Remote Help Desk Analyst vs Remote IT Support Specialist?

AspectRemote Help Desk AnalystRemote IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, support centers, remoteTechnical support, troubleshooting, remote
Industry UsageIT services, tech companies, MSPsIT services, tech companies, MSPs
Common Search IntentCustomer support, troubleshootingTechnical support, system maintenance

The Remote Help Desk Analyst and Remote IT Support Specialist roles share similar certifications and work environments, often working remotely within IT service industries. While both provide technical support, the Help Desk Analyst typically handles initial customer inquiries and basic troubleshooting, whereas the IT Support Specialist may perform more advanced system maintenance and technical tasks. Understanding these distinctions helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Help Desk Analyst jobs in Hawaii? The most popular types of Help Desk Analyst jobs in Hawaii are:
What are popular job titles related to Remote Help Desk Analyst jobs in Hawaii? For Remote Help Desk Analyst jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Remote Help Desk Analyst jobs in Hawaii look for? The top searched job categories for Remote Help Desk Analyst jobs in Hawaii are:
What cities in Hawaii are hiring for Remote Help Desk Analyst jobs? Cities in Hawaii with the most Remote Help Desk Analyst job openings:
Infographic showing various Remote Help Desk Analyst job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $52,058 per year, or $25 per hour.

C-UAS Planner and Analyst

Booz Allen Hamilton, Inc.

Honolulu, HI • On-site, Remote

$61K - $141K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Re-posted 13 days ago


Booz Allen Hamilton rating

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

9th of 72 rated business consultants


Job description


Remote Work:
No
Job Number:
R0243297
Location:
Honolulu,HI,US
Share job via:
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C-UAS Planner and Analyst
The Opportunity:
As an expert in defense missions, your unique skill set inspires you to think bigger, push further, and ask questions others don't. We need your extensive industry knowledge and advisory skills to help solve some of our clients' most complex problems-and find solutions that keep our nation safe.
You will provide subject matter expertise in the Fires and Movement and Maneuver Warfighting Functions focusing on doctrine, training tasks, and exercise support. Assist Army client with analyzing exercises and integrate C-UAS capabilities and tasks into exercises according to concepts of operations. Provide technical expertise and recommendations regarding scenario injects, capability employment, and threat design. Engage in the development of strategic and operational documents that address IAMD capabilities and emergent threats supporting readiness and deployment training. Assist with the integration of theater specific equipping requirements into training in coordination with operational commands, force providers and partner nations for deploying units. Develop guidelines, strategies and instructions to ensure the most efficient C-UAS program. Produce reports, information papers, briefings and other products for command leadership on threat capabilities and non-materiel solutions to counter them. Collaborate with other directorates and subordinate commands to optimize work activities across the Army client or command.
Further your career while creating mission-forward solutions that matter.
Join us. The world can't wait.
You Have:
  • Experience with the U.S. military as a senior NCO, WO, or Officer
  • Experience with the Fires Warfighting Functional Areas such as Field Artillery, Air Defense Artillery, UAS, or C-UAS related programs or activities
  • Experience with Exercise Design, Exercise Support, and Scenario Development
  • Experience at the staff Division level or higher
  • Secret clearance
  • Bachelor's degree

Nice If You Have:
  • Experience with Full Deployment Operations
  • Experience with the Training Readiness Model (TRM)
  • Experience with Force Modernization and Regionally Aligned Readiness and Modernization Model (ReARMM)
  • Experience with Electronic Warfare (EW) and Cyber and Electromagnetic Activity (CEMA)
  • TS/SCI clearance

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914