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Remote Help Desk Analyst Jobs in Alaska (NOW HIRING)

World Wide Technology

$130K - $135K/yr

The recruiter will work with you to understand your needs and help ensure an accessible experience ... LI-MP1 LI-REMOTE

World Wide Technology

$130K - $135K/yr

The recruiter will work with you to understand your needs and help ensure an accessible experience ... LI-MP1 LI-REMOTE

micro1 AI

Private Funds Attorney - Remote

Anchorage, AK · Remote

$90 - $130/hr

This opportunity is for elite lawyers who want to help shape how advanced AI is trained, evaluated ... Strong analytical capabilities and ability to translate legal expertise into actionable feedback ...

micro1 AI

M&A Attorney - AI Trainer - Remote

Anchorage, AK · Remote

$90 - $130/hr

This opportunity is for elite lawyers who want to help shape how advanced AI is trained, evaluated ... Strong analytical capabilities and ability to translate legal expertise into actionable feedback ...

Cruz Construction, Inc

Project Engineer

Palmer, AK · On-site +1

Help plan and design systems and structures and draft detailed dimensional drawings and design ... analyze data. * Knowledge of materials, methods, and the tools involved the heavy remote ...

micro1 AI

Attorney - AI Content Reviewer

Anchorage, AK · Remote

$140 - $350/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

micro1 AI

Legal Counsel - AI Trainer

Anchorage, AK · Remote

$140 - $350/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

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All JobsHelp Desk Analyst JobsRemote Help Desk Analyst JobsRemote Help Desk Analyst Jobs in Alaska

Remote Help Desk Analyst information

See Alaska salary details

$15

$25

$38

How much do remote help desk analyst jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote help desk analyst in Alaska is $25.94, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $28.99 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote help desk analysts, and how can they overcome them?

Remote Help Desk Analysts often encounter challenges such as troubleshooting complex technical issues without physical access to the user's device, managing high ticket volumes, and maintaining effective communication with users from diverse technical backgrounds. To overcome these obstacles, analysts rely on strong problem-solving skills, remote diagnostic tools, and clear, empathetic communication. Building a knowledge base and collaborating closely with team members through chat or video calls can also help resolve issues more efficiently and improve user satisfaction.

What are the key skills and qualifications needed to thrive as a remote help desk analyst, and why are they important?

To thrive as a Remote Help Desk Analyst, you need solid troubleshooting abilities, knowledge of operating systems and networks, and typically an associate’s degree in IT or a related field. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and certifications such as CompTIA A+ are highly valued. Strong communication, patience, and problem-solving skills help analysts effectively assist users and de-escalate technical frustrations. These competencies ensure quick resolution of technical issues and a positive user experience, which are crucial for organizational productivity and customer satisfaction.

What is a remote help desk analyst?

A Remote Help Desk Analyst is an IT professional who provides technical support and troubleshooting services to users, typically over the phone, email, or through remote access software. They assist with issues related to computer hardware, software, networks, and other technology systems. Working remotely, they diagnose problems, guide users through solutions, and may escalate complex issues to higher-level support. Their goal is to ensure users can effectively use their technology and minimize downtime. This role is essential for organizations with distributed teams or remote employees.

What is the difference between Remote Help Desk Analyst vs Remote IT Support Specialist?

AspectRemote Help Desk AnalystRemote IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, support centers, remoteTechnical support, troubleshooting, remote
Industry UsageIT services, tech companies, MSPsIT services, tech companies, MSPs
Common Search IntentCustomer support, troubleshootingTechnical support, system maintenance

The Remote Help Desk Analyst and Remote IT Support Specialist roles share similar certifications and work environments, often working remotely within IT service industries. While both provide technical support, the Help Desk Analyst typically handles initial customer inquiries and basic troubleshooting, whereas the IT Support Specialist may perform more advanced system maintenance and technical tasks. Understanding these distinctions helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Remote Help Desk Analyst jobs in Alaska? For Remote Help Desk Analyst jobs in Alaska, the most frequently searched job titles are:
What job categories do people searching Remote Help Desk Analyst jobs in Alaska look for? The top searched job categories for Remote Help Desk Analyst jobs in Alaska are:
What cities in Alaska are hiring for Remote Help Desk Analyst jobs? Cities in Alaska with the most Remote Help Desk Analyst job openings:
Remote Help Desk Analyst jobs near you
Infographic showing various Remote Help Desk Analyst job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $53,961 per year, or $25.9 per hour.

Senior SOC Analyst - 2nd Shift Weekends

World Wide Technology

Remote

$130K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

World Wide Technology rating

7.8

Company rating: 7.8 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

88th of 223 rated it services

Job description

Qualifications

  • Minimum of 3–5 years of experience in an operational security program.
  • Bachelor’s in computer science, information security, or equivalent experience/certifications.
  • The ability to balance security principles with business realities as part of a risk-managed program.
  • Hands‑on experience performing responsibilities aligned to incident response, security operations, and security initiatives.
  • Background in SOC operations, detection engineering, threat hunting, or cyber threat intelligence.
  • Must be comfortable supporting a weekend schedule. ( 2 nd Shift WEEKEND schedule, Wednesday – Sunday OR Saturday – Wednesday, from 4:00 PM to 1:00 AM CT.
  • Applicants must be authorized to work in the United States without sponsorship. We are unable to provide sponsorship now or in the future for this position.

Success Looks Like

  • Enhancing detection fidelity and reducing noise through thoughtful tuning and optimized detection logic.
  • Closing detection gaps with ATT&CK aligned analytics and proactive threat hunts.
  • Driving operational improvements by resolving inefficiencies and enabling the SOC to execute with greater speed, consistency, and confidence.

Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $130,000 to $135,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
  • Financial Benefits : Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
  • Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US Benefits Website

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process. World Wide Technology is an Equal Opportunity Employer.

If you have any questions or concerns about this posting, please email taposting@wwt.com .

LI-MP1 LI-REMOTE

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