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Remote Tech Support Jobs in Alaska (NOW HIRING)

State of Alaska

IT Manager 3 (PCN 041153)

Juneau, AK · On-site +1

$4.9K/wk

Juneau, AK Job Type: Full Time Remote Employment: Flexible/Hybrid Job Number: 55071 Department ... After your initial training, the option of hybrid telework may be explored to further support ...

NANA Management Services

The Remote Billeting Supervisor is responsible for overseeing the day-to-day billeting operations ... Identify, evaluate, and communicate software or system issues to management, IT support, and ...

InsuraTec

TeleSales Representative -Remote

Anchorage, AK · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... Designed as a technology company, we stand out from the crowd with innovative tools, resources, and ...

InsuraTec

TeleSales Representative -Remote

Fairbanks, AK · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... Designed as a technology company, we stand out from the crowd with innovative tools, resources, and ...

SAIC

FAI Remote Pilot Operator

Fairbanks, AK · On-site +1

SAIC must provide training and training related support services as required for all types and ... We integrate emerging technology, rapidly and securely, into mission critical operations that ...

Liveops

Remote Customer Service Agent

Anchorage, AK · Remote

$15.75 - $21.25/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Liveops

Remote Customer Service Agent

Wasilla, AK · Remote

$15.25 - $20.50/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Liveops

Remote Customer Service Agent

Fairbanks, AK · Remote

$16 - $21.25/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

The Gypsy Travel

Remote Travel Advisor

Anchorage, AK · Remote

$35K - $85K/hr

... support. What You'll Do * Help clients plan unforgettable vacations, cruises, and custom travel ... Comfortable learning new technology * Strong communicator * Customer-focused * Coachable and eager ...

micro1 AI

Technology Transactions Counsel

Anchorage, AK · On-site +1

$350K - $410K/hr

This person will initially focus on data-licensing agreements, inbound technology transactions ... support a high-performing, remote-first workforce. micro1 is an equal opportunity employer. All ...

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Showing results 1-20

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Alaska

Remote Tech Support information

See Alaska salary details

$29.1K

$46.8K

$71.1K

How much do remote tech support jobs pay per year?

As of Aug 31, 2026, the average yearly pay for remote tech support in Alaska is $46,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $50,600.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What job categories do people searching Remote Tech Support jobs in Alaska look for?

The top searched job categories for Remote Tech Support jobs in Alaska are:

What cities in Alaska are hiring for Remote Tech Support jobs?

Cities in Alaska with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,826 per year, or $22.5 per hour.

Cloud Systems Administrator-Remote

Anchorage, AK • On-site, Remote

ACT1 Federal
See more jobs at ACT1 Federalexternal

$100K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Position Title: Cloud Systems Administrator
Location: Anchorage, AK
Category: Funded
Schedule (FT/PT): FT
Travel Required: N/A
Shift: Day
Remote Type: on-site *open to remote work for qualified candidates*(must be able to work AKDT time zone core hours)
Clearance required: Active Secret
Division: international Cooperation
Salary Range: $100,000-$105,000
Who is ACT1 Federal? ACT1 Federal LLC is a 100% employee-owned company. We've served the Department of Defense (DoD) for nearly thirty years. Our core missions include weapon systems engineering, logistics, space domain expertise, global defense and security, business and financial management for security assistance and major defense articles, as well as military training and arctic security. Join us!
Description: This position is located in Anchorage, AK and supports the Ted Stevens Center for Arctic Security Studies (TSC), the newest of six Department of War regional centers. As ACT1's senior IT professional supporting the TSC, you will work closely with the ACT1 team, the Government IT team, the Associate Director of Mission Support and other TSC leaders.
Responsibilities:
  • Administrator for a MS Azure GCC High cloud environment.
  • Assist w/ the administration of the government NIPRNET and SIPRNET networks, as required.
  • Serve as the TSC point of contact for all IT initiatives and the escalation point for Tier 2 and Tier 3 issues; propose IT solutions for the TSC.
  • Manage user accounts on multiple network enclaves and ensure proper documentation is completed IAW Department of War and other federal regulations.
  • Coordinate with internal and external USG IT departments and offices to ensure the TSC GCC environment is compliant with Department of War instructions, regulations and cyber technical orders; provide team IT support as required or requested.
  • Set up, establish and run program IT, to include supporting virtual distance learning programs via various means.

Requirements
Basic Qualifications:
  • Bachelor's degree in a computer-related field or a minimum of two (2) ears of experience with cloud-based information systems or certification in a cloud-based information system.
  • Minimum of two (2) years of experience working in U.S. Government computer systems, knowledge of Department of War IT policy and regulations.
  • Current IAM Level 2 Certification (CompTIA Security+ desired)
  • Secret Clearance (or the ability to obtain and hold a secret clearance)

Preferred Qualifications:
  • Experience with Microsoft Azure and Microsoft 365
  • Experience with Microsoft Graph
  • Experience with Entra ID
  • Experience with Intune
  • Experience with Sentinel
  • Experience with Zero Trust Architecture
  • Experience with scripting

Benefits
  • Medical/Dental/Vision Insurance
  • ACT1 Employee Stock Ownership Plan (ESOP)
  • Company Paid Life and AD&D Insurance
  • Company Paid Short-Term Disability
  • Voluntary Long-Term Disability
  • Flexible Spending Accounts (FSA)
  • Health Savings Account (HSA)
  • 401K with employer match
  • Paid Time Off
  • Paid Holidays
  • Parental Leave
  • Military Leave
  • Education, Training & Professional Development
  • Voluntary Accidental Injury/Critical Illness/Hospital Care
  • Voluntary Pet Insurance, Legal Resources, and Identity Protection

Salaries are commensurate with experience and qualifications, as well as market and business considerations.
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

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