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Remote Healthcare Customer Service Representative Jobs in Remote, OR

World Vision

Donor Services Representative Trainee

OR · On-site +1

$21 - $23/hr

Remote Seasonal Donor Services Representative, Donor Contact Services Location: Remote within the U ... customer service for all World Vision programs including disaster relief, education, health, clean ...

Heal Well Corp

Be Seen First

Healthcare Sales Specialist

OR · Remote

$1.0K - $50K/mo (+ commission)

... Sales Representatives . This is a fully remote, phone-based sales role . Your primary ... Our focus is simple: reliable service, competitive pricing, fast turnaround, and strong ...

Ardent

Care Advisor I

Coos Bay, OR · Remote

Experience: 1-3 years of experience in customer service, healthcare advocacy, or BPO operations ... You are disciplined in a remote environment, detail-oriented, and able to manage multiple ...

Agfa

Customer Support Analyst Tier 1

OR · Remote

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium ... remote technical support and services. The Customer Support Analyst, Tier 1 will use a wide variety ...

AGFA

Customer Support Analyst Tier 1

OR · On-site +1

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium ... remote technical support and services. The Customer Support Analyst, Tier 1 will use a wide variety ...

Sapiens

Regional Customer Service Management Lead

OR · On-site +1

Remote Leading the strategic direction and operational excellence of a regional Customer Service ... represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason ...

InsuraTec

Sales Representative (Remote)

Roseburg, OR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Coos Bay, OR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

AP-AI

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Sales Representative

OR · Remote

$36K - $124K/yr

Previous sales, customer service, telemarketing, or real estate experience is a plus, but not ... What We Provide * 100% remote work environment. * Training and onboarding. * Step-by-step guidance ...

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Remote Healthcare Customer Service Representative information

See Remote, OR salary details

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How much do remote healthcare customer service representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote healthcare customer service representative in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a remote healthcare customer service representative do?

A Remote Healthcare Customer Service Representative assists patients and healthcare providers by answering questions, resolving issues, and providing information related to healthcare services, insurance, and billing—all from a remote location. They handle phone calls, emails, and online chats to help patients understand their benefits, schedule appointments, and address concerns about medical claims. This role requires strong communication skills, empathy, and the ability to navigate healthcare systems and regulations.

What are the key skills and qualifications needed to thrive as a remote healthcare customer service representative, and why are they important?

To thrive as a Remote Healthcare Customer Service Representative, you need strong communication skills, healthcare knowledge, and familiarity with customer service principles, often supported by a high school diploma or equivalent experience. Proficiency with customer relationship management (CRM) software, EHR systems, and secure messaging tools is typically required. Empathy, patience, and problem-solving abilities help you address complex patient concerns and navigate sensitive health information. These skills ensure efficient, compassionate service and accurate information delivery in a highly regulated and patient-centered environment.

What are the most common challenges faced by remote healthcare customer service representatives, and how can they be managed effectively?

Remote Healthcare Customer Service Representatives often encounter challenges such as managing high call volumes, addressing sensitive patient concerns, and navigating complex healthcare systems. Working from home can also make it harder to collaborate with colleagues or access immediate support. To manage these challenges effectively, representatives should familiarize themselves with digital communication tools, establish a reliable workflow, and proactively communicate with their team. Regular training and staying updated on healthcare policies can further enhance their ability to provide accurate and empathetic support.

What is the difference between Remote Healthcare Customer Service Representative vs Remote Medical Billing Specialist?

AspectRemote Healthcare Customer Service RepresentativeRemote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; customer service experienceMedical billing certification or coding certification often preferred
Work EnvironmentCall centers, home offices, healthcare provider officesHome office, healthcare billing companies, hospitals
Industry UsageHealthcare providers, insurance companies, telehealth servicesMedical billing companies, healthcare providers, insurance firms
Search & Comparison IntentUnderstanding customer support roles in healthcareUnderstanding billing and coding roles in healthcare

The Remote Healthcare Customer Service Representative primarily handles patient inquiries, appointment scheduling, and insurance questions, focusing on customer support. In contrast, the Remote Medical Billing Specialist manages billing processes, coding, and claims submissions. Both roles require healthcare knowledge but differ in daily tasks and certifications. Candidates should choose based on their interest in customer interaction versus billing and coding tasks.

What are popular job titles related to Remote Healthcare Customer Service Representative jobs in Remote, OR?

For Remote Healthcare Customer Service Representative jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Remote Healthcare Customer Service Representative jobs in Remote, OR look for?

The top searched job categories for Remote Healthcare Customer Service Representative jobs in Remote, OR are:

What cities near Remote, OR are hiring for Remote Healthcare Customer Service Representative jobs?

Cities near Remote, OR with the most Remote Healthcare Customer Service Representative job openings:

Remote Healthcare Customer Service Representative jobs near you
Infographic showing various Remote Healthcare Customer Service Representative job openings in Remote, OR as of June 2026, with employment types broken down into 73% Full Time, 19% Part Time, and 8% Contract. Highlights an 35% Physical, 3% Hybrid, and 62% Remote job distribution, with an average salary of $39,059 per year, or $18.8 per hour.

Call Center Remote Customer Service Representative

Coos Bay, OR • Remote

Vimo
See more jobs at Vimoexternal

$19/hr

Full-time

Medical, Retirement, PTO

Posted 14 days ago

Job description

Description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. 

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. 

Full-time/Seasonal 

· $17.00/hr. plus performance incentives 

· $19.00/hr. Spanish Bilingual, plus performance incentives 

Requirements 

  • 18 years of age or older  

  • Complete Background check and drug test within 3 days  

  • Dedicated, private, and secure workspace 

  • Personal device with functioning camera required for the Training Period 

  • Committed to full attendance for paid 3-week Training period  

  • Minimum Internet Speed of 100 mb/s with ethernet 

  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required 

  • NOT compatible with Mobile Internet Service Providers and/or Satellite.  

  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders 
    (For example, T-Mobile is not compatible with our internal systems)

Qualifications

Essential Responsibilities  

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment  
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

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