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Remote Customer Service Agent Jobs in Remote, OR

InflectionCX

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Inbound Contact Center Agent - U.S. Remote

OR · Remote

$15/hr

Location: U.S. Remote (State Restrictions Apply) InflectionCX is hiring motivated Customer Service Representatives to join our U.S. remote team. Inbound Contact Center Agent - U.S. Remote ...

New

HMG Careers

Remote Sales and Service Advisor

Powers, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Glendale, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Coos Bay, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Coos Bay, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Coquille, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Langlois, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Oakland, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Riddle, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Roseburg, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Roseburg, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Dillard, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Winston, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsRemote Customer Service Agent JobsRemote Customer Service Agent Jobs in Remote, OR

Remote Customer Service Agent information

See Remote, OR salary details

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How much do remote customer service agent jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote customer service agent in Remote, OR is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a Remote Customer Service Agent?

A Remote Customer Service Agent is a professional who provides customer support services from a location outside of a traditional office, typically from home. They assist customers through various channels such as phone, email, live chat, or social media, addressing inquiries, resolving issues, and processing orders. Remote agents use specialized software and communication tools to perform their duties efficiently while maintaining a high standard of customer service. This role requires strong communication skills, problem-solving abilities, and self-motivation to work independently.

How do Remote Customer Service Agents effectively stay connected and collaborate with their team?

Remote Customer Service Agents typically use a variety of digital tools—such as instant messaging platforms, video conferencing, and shared documentation systems—to stay connected with their team. Regular virtual meetings and check-ins are common to discuss updates, share feedback, and resolve customer issues collaboratively. This structure helps maintain a sense of teamwork and ensures everyone is aligned on company goals and service standards, even while working from different locations. Proactive communication and strong organizational skills are key to thriving in this remote environment.

What is the difference between Remote Customer Service Agent vs Remote Technical Support Specialist?

AspectRemote Customer Service AgentRemote Technical Support Specialist
CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical training or certifications
Work EnvironmentCall centers, customer service platforms, chat supportTechnical help desks, troubleshooting software, remote diagnostics
Employer & IndustryRetail, telecom, e-commerce, service providersIT companies, software providers, hardware vendors
Search & ComparisonOften compared for customer support roles, entry-level positionsCompared for technical troubleshooting, specialized support roles

Remote Customer Service Agents focus on assisting customers with general inquiries, orders, and account issues, often requiring strong communication skills and customer service certifications. Remote Technical Support Specialists handle technical problems, troubleshooting, and software or hardware issues, requiring technical knowledge and certifications. While both roles are remote and customer-facing, they differ in technical complexity and skill requirements.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Agent, and why are they important?

To thrive as a Remote Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required. Patience, active listening, and self-motivation are crucial soft skills that help agents excel in a virtual environment. These skills ensure effective customer support, high satisfaction rates, and productivity while working independently from home.

What Does a Remote Customer Service Agent Do?

As a remote customer service agent, your duties are to answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options. You may assist them with setting up a device or troubleshooting technical issues. Your responsibilities also include handling order information, billing issues, and quality control problems. When you have a question you are unable to answer, you note it and pass the customer on to someone more qualified to answer the questions. You may also perform some data entry work.

More about Remote Customer Service Agent jobs
What are popular job titles related to Remote Customer Service Agent jobs in Remote, OR? For Remote Customer Service Agent jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Agent jobs in Remote, OR look for? The top searched job categories for Remote Customer Service Agent jobs in Remote, OR are:
What cities near Remote, OR are hiring for Remote Customer Service Agent jobs? Cities near Remote, OR with the most Remote Customer Service Agent job openings:
Remote Customer Service Agent jobs near you

Inbound Contact Center Agent - U.S. Remote

InflectionCX

OR • Remote

$15/hr

Full-time

Retirement, PTO

Posted 2 days ago

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Job description

Location: U.S. Remote (State Restrictions Apply)

InflectionCX is hiring motivated Customer Service Representatives to join our U.S. remote team.

Inbound Contact Center Agent – U.S. Remote
InflectionCX, a leader in modern Customer Experiences, is looking for highly motivated, skilled professionals to join our remote team. This is not just another work-from-home job — it’s an opportunity to be part of a team that sets the standard for excellence in customer experience.

What You’ll Do:

  • Deliver outstanding customer service via inbound calls.
  • Handle inquiries with professionalism, accuracy, and empathy.
  • Work independently while collaborating with a high-performing team.
  • Maintain performance standards that reflect our commitment to world-class service.

What We Offer:

  • Fully remote position – work from the comfort of your home.
  • A supportive environment that encourages growth and professional development.
  • Equipment standards provided; team members supply their own equipment.

What We’re Looking For:

  • Self-motivated professionals who take pride in their work.
  • Strong communication skills and a customer-first mindset.
  • Ability to thrive in a remote, fast-paced environment.

Please Note: InflectionCX is currently not hiring in AZ, CA, CT, DC, MA, NJ, NM, NY, OR, WA, IL, HI, RI, MD, VT, CO, MI or MN.

This is your chance to join a team that doesn’t settle for anything less than excellence. We hire the best and we support you in being your best.

Company Description

About InflectionCX
InflectionCX is a fast-growing Business Process Outsourcing (BPO) company that partners with top-tier clients across a variety of industries to deliver exceptional customer experiences. Our team specializes in both inbound and outbound support, combining professionalism, empathy, and results-driven service. We pride ourselves on a positive, people-first culture where employees are supported, valued, and empowered to grow. At InflectionCX, you’re part of a collaborative team that’s making a real impact every day.