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Remote Health Insurance Customer Service Jobs in Rochester, NY

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Valera Health

Mental Health Therapist

Rochester, NY · On-site +1

Receive comprehensive support including malpractice insurance, healthcare benefits, continuing ... Provide an array of mental health services to promote individualized patient recovery primarily ...

Webbing

Customer Success Manager

York, NY · On-site +1

Monitor customer health, usage trends, and business outcomes. * Identify customer risks and ... Ensure successful implementation of Webbing products and services. * Conduct regular customer ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Rochester, NY

Remote Health Insurance Customer Service information

See Rochester, NY salary details

$25.7K

$47.8K

$72K

How much do remote health insurance customer service jobs pay per year?

As of Jul 17, 2026, the average yearly pay for remote health insurance customer service in Rochester, NY is $47,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $54,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Health Insurance Customer Service position, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a Remote Health Insurance Customer Service job?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are typical daily responsibilities for someone in a Remote Health Insurance Customer Service role?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Rochester, NY? For Remote Health Insurance Customer Service jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Customer Service jobs in Rochester, NY look for? The top searched job categories for Remote Health Insurance Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Health Insurance Customer Service jobs? Cities near Rochester, NY with the most Remote Health Insurance Customer Service job openings:
Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,764 per year, or $23 per hour.

Plumber Service Technician

Leone Plumbing & Heating Inc

Lima, NY • Remote

$22 - $30/hr

Full-time

Medical, PTO

Re-posted yesterday

Job description

Leone Plumbing & Heating is a well-established plumbing and HVAC service company serving Rochester, NY and the surrounding areas. We are known for professionalism, reliability, quality workmanship, and strong customer service.

As we continue to grow, we are looking for an experienced Plumbing Service Technician / Plumber to join our team. This position is ideal for someone who takes pride in their work, can troubleshoot and solve problems in the field, communicates well with customers, and wants to be part of a company that values skilled tradespeople.

About the Position

This is a great opportunity for an experienced plumber who wants to work for a respected company, be supported in the field, and be compensated for high-quality work. We are looking for someone who is dependable, professional, customer-focused, and ready to grow with our team.

Job Responsibilities

The Plumbing Service Technician will be responsible for:

  • Performing plumbing service, repairs, maintenance, and installations for residential and light commercial customers
  • Diagnosing plumbing problems and presenting practical repair or replacement solutions
  • Communicating clearly with customers regarding the issue, recommended solution, timeline, and pricing
  • Completing accurate job documentation through the company app, including:
    • Detailed job notes
    • Materials used
    • Before, during, and after photos
    • Completion of required solution sheets
  • Coordinating with dispatch and team members to keep jobs moving smoothly
  • Promoting the company in a professional and positive manner
  • Ensuring all work complies with applicable plumbing codes, safety standards, and company procedures
  • Maintaining a clean and professional service truck and jobsite
  • Treating customer homes, businesses, and property with care and respect
  • Staying current on plumbing products, best practices, and evolving industry technology
Qualifications

Qualified candidates should have:

  • Minimum of 3+ years of plumbing experience
  • Strong troubleshooting and problem-solving ability
  • Ability to work independently and think on your feet
  • Excellent communication and customer service skills
  • High attention to detail and pride in quality workmanship
  • Working knowledge of plumbing codes and safety practices
  • Physical ability to perform plumbing work, including lifting equipment and materials as needed
  • Valid driver’s license with a clean driving record
Benefits

Leone Plumbing & Heating offers:

  • Competitive compensation based on experience
  • Paid time off
  • Paid holidays
  • Health insurance
  • Professional development and training opportunities
  • Supportive, team-first work environment
  • Steady work with an established local company