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Remote Health Insurance Customer Service Jobs in Rochester, NY

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Life and Health preferred Important Role Overview This is a high-volume outbound calling role in a ...

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Life and Health preferred Important Role Overview This is ahigh-volume outbound calling role in a ...

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Life and Health preferred Important Role Overview This is a high-volume outbound calling role in a ...

InsuraTec

Sales Representative (Remote)

Rochester, NY · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Rochester, NY

Remote Health Insurance Customer Service information

See Rochester, NY salary details

$25.7K

$47.8K

$72K

How much do remote health insurance customer service jobs pay per year?

As of Jul 17, 2026, the average yearly pay for remote health insurance customer service in Rochester, NY is $47,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $54,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Health Insurance Customer Service position, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a Remote Health Insurance Customer Service job?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are typical daily responsibilities for someone in a Remote Health Insurance Customer Service role?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Rochester, NY? For Remote Health Insurance Customer Service jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Customer Service jobs in Rochester, NY look for? The top searched job categories for Remote Health Insurance Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Health Insurance Customer Service jobs? Cities near Rochester, NY with the most Remote Health Insurance Customer Service job openings:
Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,764 per year, or $23 per hour.
Licensed Mental Health Counselor (LMHC)

Licensed Mental Health Counselor (LMHC)

Gotham Enterprises Ltd

Rochester, NY • Remote

$115K - $120K/yr

Full-time

Medical, Retirement, PTO

Re-posted 8 days ago

Job description

Licensed Mental Health Counselor (LMHC)

Location: New York
Position: Full-Time
Salary: $115,000–$120,000 per year
Schedule: Monday–Friday, 9:00 AM - 5:00 PM

Summary:
We’re looking for a Licensed Mental Health Counselor to join our remote team and support clients seeking mental health assistance. Your role will be instrumental in guiding individuals through therapeutic sessions, developing treatment strategies, and promoting healing. Bring your skills to a supportive team committed to client well-being and mental health growth.

Responsibilities:

  • Provide counseling via telehealth platforms.
  • Assess client needs and design treatment plans.
  • Support clients dealing with stress, grief, trauma, and

Requirements

  • Master’s degree in Psychology, Counseling, or related field.
  • Active LMHC licensure in New York.
  • Minimum of 2 years of experience in a mental health counseling role.
  • Strong knowledge of therapeutic techniques and mental health disorders.

Benefits

  • 2 weeks PTO.
  • Health Insurance.
  • 401K Plan with 3% Company Match.

Ready to help others thrive? Step into a role where your expertise leads the way to positive change. Apply today and be a part of something meaningful.

Gotham Enterprises logo

About Gotham Enterprises

Sourced by ZipRecruiter

Gotham Enterprises, Ltd., headquartered in Queens/Fresh Meadows, NY, is a healthcare and mental‑health staffing and job placement platform that connects licensed professionals (psychiatrists, nurse practitioners, therapists, medical assistants, allied health) with in‑person, contract, per‑diem, and permanent assignments across New York State. Working through its job portal and regional offices, Gotham serves outpatient clinics, home‑care agencies, schools, and community health centers, offering roles including Licensed Mental Health Counselors (LMHC), Psychiatric–Mental Health Nurse Practitioners (PMHNP), PAs, and clinic support staff. The company is actively recruiting and retains a distributed workforce with both in‑office and remote recruiters; salaries for PMHNP roles average ~$160,000/year.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Montclair, NJ, US

Year founded

2016

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