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Remote Guatemala Jobs (NOW HIRING)

Kim Luxe Travel

Work From Home Travel Support Associate

$17.50 - $22.50/hr

... Guatemala About the Job We are seeking a Work From Home Travel Support Associate to assist travelers throughout the planning and preparation of their trips. In this remote role, you will provide ...

Hello Sunshine Travels

Customer Service Travel Agent

$15.75 - $21.25/hr

Customer Service Travel Agent Guatemala City, Guatemala About The Job We're looking for a detail ... Flexible, remote opportunity * Ongoing training and mentorship * Growth potential within the travel ...

Kim Luxe Travel

Travel Customer Service

$16.50 - $22.25/hr

Travel Customer Service Guatemala City, Guatemala About the Job Travel Customer Service We are ... Fully remote position with flexible hours * Training and ongoing support to help you succeed

Kim Luxe Travel

Travel Customer Representative

$16.50 - $22.25/hr

Travel Customer Representative Guatemala City, Guatemala About the Job We are looking for a Travel ... Remote position with flexible schedule * Step-by-step training and ongoing guidance * Opportunities ...

Destination Knot

Remote Client Support Representative

$40K - $65K/yr

We are seeking a full-time Remote Client Support Representative to join our team. In this role, you ... Guatemala, Honduras, Ireland, Israel, Italy, Jamaica, Mexico, Netherlands, New Zealand, Nicaragua ...

TopDog Law

Intake Specialist (Guatemala)

$18.25 - $24.25/hr

We are a fully remote team that share trust, open communication, and a commitment to doing great work. If you love ownership, thrive in a fast-moving environment, and want to help build something ...

House Buyers

Transaction Coordinator

$10 - $15/hr

Transaction Coordinator Guatemala City, Guatemala Transaction Coordinator House Buyers of America is looking for a remote Transaction Coordinator to ensure all acquisitions and dispositions go to ...

24 Hours Group

Call Center Agent (Guatemala)

$15.25 - $20.25/hr

Job Title This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. DUTIES AND RESPONSIBILITIES: * Responsible for managing ...

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How much do remote guatemala jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote guatemala in the United States is $27.67, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $33.17 per hour, depending on experience, location, and employer.

What are remote jobs in Guatemala?

Remote jobs in Guatemala are employment opportunities where individuals can work from home or any location outside of a traditional office setting, typically using a computer and internet connection. These jobs may be offered by local Guatemalan companies or international employers who allow workers to perform their duties remotely. Common remote roles include customer service, IT, translation, data entry, and digital marketing. Remote work allows for greater flexibility, reduced commuting time, and the opportunity to work for global companies while living in Guatemala.

What are the key skills and qualifications needed to thrive as a remote worker based in Guatemala?

To thrive as a remote worker in Guatemala, you need strong self-management, digital literacy, and reliable internet connectivity, often supported by relevant educational background or job-specific experience. Familiarity with remote collaboration tools like Slack, Zoom, Google Workspace, and project management systems such as Trello or Asana is typically required. Excellent time management, proactive communication, and adaptability are essential soft skills for remote success. These abilities ensure productivity, seamless teamwork, and effective contribution to distributed organizations.

What are some challenges and benefits of working remotely from Guatemala for international companies?

Working remotely from Guatemala for international companies often provides flexibility and access to global opportunities, but it also comes with unique challenges. Reliable internet connectivity can be a concern in some areas, and time zone differences may require adjusting work hours to align with teams in North America or Europe. On the positive side, remote roles typically offer a better work-life balance and the chance to collaborate with diverse teams. Successful remote workers in Guatemala often develop strong communication skills and self-discipline to manage tasks independently while staying connected with their colleagues.
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Remote Guatemala jobs near you
Infographic showing various Remote Guatemala job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $57,562 per year, or $27.7 per hour.

Customer Success - Remote/Worldwide

Pro Coffee Gear

Remote

Other

Re-posted 2 days ago

Job description

Customer Success - Remote/Worldwide

Guatemala City, Guatemala

Customer Success

Location: Remote (Global) Company: Pro Coffee Gear

Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Customer Success to lead and evolve our global customer experience function. This strategic role is essential to driving satisfaction, loyalty, and operational excellence throughout the customer journey.

Key Responsibilities Customer Success Leadership
  • Own the end-to-end customer experience and define scalable customer success strategies to support growth.
  • Establish and track KPIs, processes, and team goals aligned with business objectives.
  • Build, manage, and mentor a high-performing customer success team, including support, aftersales, and service coordination.
Sales Enablement & Channel Coordination
  • Enable the consultative sales process through client communications across email, SMS, and social platforms.
  • Oversee accurate and timely quote and invoice creation using Shopify, QuickBooks, and other tools.
  • Support third-party and social commerce sales channels in coordination with marketing and sales teams.
Post-Sales Operations & Aftersales Support
  • Manage client onboarding and equipment setup, coordinating installations with technical service partners.
  • Respond to customer inquiries regarding product use, service needs, and ongoing support.
  • Facilitate additional orders of accessories, filters, or parts, including sourcing specialty items not listed online.
Shipping, Damage, and Returns Management
  • Lead customer communications related to logistics, damages, and return claims.
  • Work with logistics teams to ensure fast, clear resolutions and optimize related processes.
Process Improvement
  • Monitor recurring operational pain points and identify opportunities for automation or process streamlining.
  • Collaborate cross-functionally to implement improvements that enhance internal efficiency and client experience.
Qualifications
  • Minimum 5 years of experience in a client-facing operations or customer success role, with at least 2 years in a leadership capacity.
  • Background in e-commerce operations; Shopify and QuickBooks experience strongly preferred.
  • Outstanding written and verbal communication skills.
  • Strong analytical and problem-solving skills with attention to detail.
  • Familiarity with professional coffee equipment or the specialty coffee industry is a significant advantage.
What We Offer
  • A remote-first, globally distributed team and flexible work environment.
  • The opportunity to lead a high-impact function within a fast-growing brand.
  • A collaborative, passionate culture driven by innovation and a love for coffee.

Important: All applicants must submit their CV in English. Submissions in other languages will not be considered.

Apply