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Remote Google It Help Desk Jobs in Santa Clara, CA

Lancesoft

Helpdesk / Remote Support Engineers

San Jose, CA · On-site +1

$23.50 - $31.75/hr

Requirements: • 2+ years in IT helpdesk or desktop support roles. • Proficiency in Microsoft 365, Windows troubleshooting, and remote support tools. • Strong written and verbal communication ...

Definitive Networks, Inc.

IT Technician

Pleasanton, CA · On-site +1

$75K - $90K/yr

... for providing remote and hands-on technical support to clients, researching and identifying ... our Helpdesk and Project Management System. Additionally, you will have the opportunity to ...

Definitive Networks, Inc.

IT Technician

Pleasanton, CA · On-site +1

$75K - $90K/yr

... for providing remote and hands-on technical support to clients, researching and identifying ... our Helpdesk and Project Management System. Additionally, you will have the opportunity to ...

SkinSpirit

Application Specialist - IT

Palo Alto, CA · On-site +1

$70K - $87K/yr

Remote - USA Description Celebrating 20+ years of excellence, SkinSpirit is a top destination for ... Prolonged periods of sitting at a desk and working on a computer. Occasionally stand, walk, use ...

AvicenaTech

Support Desk Specialist

Sunnyvale, CA · Remote

... tech) About the role: We are seeking a responsible and technically skilled Helpdesk Support ... Provide remote support to end-users via phone, email, or chat, ensuring timely and effective ...

GTT, LLC

IT Business Analyst - PDM

San Jose, CA · Remote

$43 - $45/hr

IT Business AnalystLocation San Jose, CA Onsite Flexibility Remote Contract Details * Position Type: Contract * Duratioin: 7 months * Pay Rate: $43.00 $45.00 / Hour (USD) * Work Authorization:

Azul

IT Intern, AI and Operations

Sunnyvale, CA · On-site +1

$25/hr

... * IT Operations and Helpdesk Assistance Assist with hardware procurement tracking, onboarding ... Location: Sunnyvale, CA or Remote, US $25 - $25 an hour We offer compensation where you'll be ...

Vurke Inc

IT Operations Engineer

Union City, CA · Remote

$79.20K - $107.10K/yr

Remote, USA Job Type: Full-Time Experience Required: 3 to 6 years Eligibility: Male/Female both can apply Role Description We are hiring an IT Operations Engineer to support the operational health ...

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Remote Google It Help Desk information

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$16

$29

$46

How much do remote google it help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote google it help desk in Santa Clara, CA is $29.72, according to ZipRecruiter salary data. Most workers in this role earn between $23.70 and $33.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Google IT Help Desk professional, and why are they important?

To thrive as a Remote Google IT Help Desk professional, you need a solid understanding of computer hardware, networking, troubleshooting, and customer support, often supported by a certification like the Google IT Support Professional Certificate. Familiarity with remote desktop tools, ticketing systems, and Google Workspace (formerly G Suite) is typically required. Strong communication, patience, and problem-solving skills help you deliver effective technical support and build trust with users remotely. These skills and qualities are essential for efficiently resolving IT issues and ensuring seamless technology operations for distributed teams.

How does a Remote Google IT Help Desk professional typically collaborate with team members and end-users?

As a Remote Google IT Help Desk professional, you'll frequently collaborate with both your IT team and end-users through digital channels such as email, chat, video conferencing, and ticketing systems. Effective communication is key, as you'll troubleshoot technical issues, provide guidance, and escalate complex problems when needed. You'll often participate in virtual meetings to discuss recurring issues or share updates, and you may also document solutions in shared knowledge bases for team-wide benefit. This collaborative approach ensures timely and effective support for users while fostering a supportive remote work environment.

What is a Remote Google IT Help Desk?

A Remote Google IT Help Desk is a support service that provides technical assistance to users, primarily with Google products and general IT issues, from a remote location. Professionals in this role help troubleshoot problems, guide users through software installations, and resolve connectivity or account issues via phone, email, or chat. This job often supports both internal company staff and external customers, ensuring smooth operation of IT systems without the need for in-person support.

What is the difference between Remote Google It Help Desk vs Remote Microsoft Support Specialist?

AspectRemote Google It Help DeskRemote Microsoft Support Specialist
CertificationsGoogle IT Support Professional Certificate, CompTIA A+Microsoft Certified: Modern Desktop Administrator, CompTIA A+
Work EnvironmentRemote, tech support for Google products and servicesRemote, support for Microsoft Windows, Office, and Azure
Industry UsageTech companies, educational institutions, enterprise supportBusiness, enterprise, and corporate IT support

The Remote Google It Help Desk primarily focuses on supporting Google products and services, requiring certifications like the Google IT Support Professional Certificate. In contrast, the Remote Microsoft Support Specialist handles issues related to Microsoft technologies, often requiring Microsoft certifications. Both roles are remote, involve technical troubleshooting, and are common in IT support environments. The main difference lies in the specific platforms and certifications involved, catering to different employer needs and client bases.

What are the most commonly searched types of Google It Help Desk jobs in Santa Clara, CA? The most popular types of Google It Help Desk jobs in Santa Clara, CA are:
What are popular job titles related to Remote Google It Help Desk jobs in Santa Clara, CA? For Remote Google It Help Desk jobs in Santa Clara, CA, the most frequently searched job titles are:
What job categories do people searching Remote Google It Help Desk jobs in Santa Clara, CA look for? The top searched job categories for Remote Google It Help Desk jobs in Santa Clara, CA are:
What cities near Santa Clara, CA are hiring for Remote Google It Help Desk jobs? Cities near Santa Clara, CA with the most Remote Google It Help Desk job openings:
Remote Google It Help Desk jobs near you
Technical Writer & Content QA Specialist:

Technical Writer & Content QA Specialist:

Akraya

Los Gatos, CA • Remote

$60 - $70/hr

Full-time

Posted 24 days ago

Job description

Primary Skills: Technical Writing Advanced, AI QA Expertise, Content Strategy Intermediate, LLM Understanding Intermediate, CMS Management Intermediate
Contract Type: W2
Duration: 6+ Months
Location: Remote
Pay Range: $60 - $70 Per hour on W2
Job Summary:
Our client seeks a skilled professional to create and refine internal knowledge base content while rigorously evaluating AI support bot outputs. This role involves a dynamic workflow of writing, testing AI accuracy, and directly addressing content gaps that impact user support. Successful candidates will bridge the technical accuracy of documentation with the intelligent retrieval capabilities of AI systems.
Key Responsibilities:
  • Develop and update clear, accurate, and discoverable knowledge articles.
  • Test and analyze AI support bot responses for correctness and relevance.
  • Investigate AI inaccuracies and resolve them by updating or creating content.
  • Collaborate with AI development teams to improve system performance.
  • Ensure content is optimized for AI parsing and enterprise search.
Must-Have Skills:
  • Proven experience in creating technical or help center documentation.
  • Ability to critically evaluate AI outputs and trace root causes of errors.
  • Understanding of how content structure and plain language benefit AI systems.
Domain Experience: Enterprise IT/Help Desk.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in Tech Staffing
As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
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About Akraya

Sourced by ZipRecruiter

Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. Akraya was recently voted as a 2021 Best Staffing Firm to Temp for by Staffing Industry Analysts and voted by our employees and consultants as a 2022 Glassdoor Best Places to Work.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Santa Clara, CA, US

Year founded

2001

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