$23.50 - $31.75/hr
Help Desk - Systems Tech. LOCATION: Sunnyvale CA Duration: 6 to 12+ Months Description: Responsible ... At least 3 years of enterprise IT support experience, predominately Mac support Contributes to team ...
$23.50 - $31.75/hr
Help Desk - Systems Tech. LOCATION: Sunnyvale CA Duration: 6 to 12+ Months Description: Responsible ... At least 3 years of enterprise IT support experience, predominately Mac support Contributes to team ...
When clients need help it is you they hear. We are currently seeking an experienced, professional ... Troubleshooting PC and Mac issues via remote login or occasional onsite visits * Troubleshooting ...
Quick apply
When clients need help it is you they hear. We are currently seeking an experienced, professional ... Troubleshooting PC and Mac issues via remote login or occasional onsite visits * Troubleshooting ...
Redwood City, CA · On-site
$30 - $34/hr
Service Desk Analyst Pay Rate: $30.00 - 34.00/hr (W2) Employment Type: Contract Duration: 06/2026 ... Experience with Windows/Mac operating systems and common enterprise applications * Familiarity with ...
Redwood City, CA · On-site
$30 - $34/hr
Service Desk Analyst Pay Rate: $30.00 - 34.00/hr (W2) Employment Type: Contract Duration: 06/2026 ... Experience with Windows/Mac operating systems and common enterprise applications * Familiarity with ...
Redwood City, CA · On-site
$30 - $34/hr
Service Desk Analyst Pay Rate: $30.00 - 34.00/hr (W2) Employment Type: Contract Duration: 06/2026 ... Experience with Windows/Mac operating systems and common enterprise applications * Familiarity with ...
Redwood City, CA · On-site
$30 - $34/hr
Service Desk Analyst Pay Rate: $30.00 - 34.00/hr (W2) Employment Type: Contract Duration: 06/2026 ... Experience with Windows/Mac operating systems and common enterprise applications * Familiarity with ...
Scotts Valley, CA · On-site
$29.18 - $35.92/hr
... PC (Windows 7+), MAC (OS X) and peripherals. * Function as the first point of contact to the ... Collaborate with Dispatchers and Help Desk Manager to ensure requests are routed to the proper ...
Quick apply
Scotts Valley, CA · On-site
$29.18 - $35.92/hr
... PC (Windows 7+), MAC (OS X) and peripherals. * Function as the first point of contact to the ... Collaborate with Dispatchers and Help Desk Manager to ensure requests are routed to the proper ...
Pleasanton, CA · On-site
$28.19 - $35.95/hr
Relief Service Desk Agent I attempts to resolve incidents during the initial contact in a ... and Mac operating systems, as well as common end user computing applications (e.g., MS Office ...
Pleasanton, CA · On-site
$28.19 - $35.95/hr
Relief Service Desk Agent I attempts to resolve incidents during the initial contact in a ... and Mac operating systems, as well as common end user computing applications (e.g., MS Office ...
Pleasanton, CA · On-site
$28.19 - $35.95/hr
Relief Service Desk Agent I attempts to resolve incidents during the initial contact in a ... and Mac operating systems, as well as common end user computing applications (e.g., MS Office ...
Pleasanton, CA · On-site
$28.19 - $35.95/hr
Relief Service Desk Agent I attempts to resolve incidents during the initial contact in a ... and Mac operating systems, as well as common end user computing applications (e.g., MS Office ...
Santa Clara, CA · On-site
$20 - $25/hr
... and Mac endpoint support. * Experience with JAMF, Intune (Microsoft Endpoint Manager), SCCM, NinjaOne, Active Directory, and Azure Active Directory. * Experience with ticketing and help desk ...
Santa Clara, CA · On-site
$20 - $25/hr
... and Mac endpoint support. * Experience with JAMF, Intune (Microsoft Endpoint Manager), SCCM, NinjaOne, Active Directory, and Azure Active Directory. * Experience with ticketing and help desk ...
Santa Clara, CA · On-site
Desktop Support Engineer- Windows, MAC and Linux End Points Location : Santa Clara, CA (Onsite ... Ticketing and Help Desk Platforms: ServiceNow and Jira Service Management or similar tools.
New
Santa Clara, CA · On-site
Desktop Support Engineer- Windows, MAC and Linux End Points Location : Santa Clara, CA (Onsite ... Ticketing and Help Desk Platforms: ServiceNow and Jira Service Management or similar tools.
New
San Jose, CA · On-site
Experience handling L2/L3 troubleshooting for Windows & MAC OS * Experience with Citrix and ... Resolves and closes incidents/service requests as per help desk procedures & within SLA * Escalates ...
San Jose, CA · On-site
Experience handling L2/L3 troubleshooting for Windows & MAC OS * Experience with Citrix and ... Resolves and closes incidents/service requests as per help desk procedures & within SLA * Escalates ...
San Jose, CA · On-site
Provide hands-on setup, configuration, and deployment of laptops and Mac devices for end users ... Collaborate with IT and business teams to support onboarding, offboarding, and day-to-day helpdesk ...
San Jose, CA · On-site
Provide hands-on setup, configuration, and deployment of laptops and Mac devices for end users ... Collaborate with IT and business teams to support onboarding, offboarding, and day-to-day helpdesk ...
Provide hands-on setup, configuration, and deployment of laptops and Mac devices for end users ... Collaborate with IT and business teams to support onboarding, offboarding, and day-to-day helpdesk ...
Provide hands-on setup, configuration, and deployment of laptops and Mac devices for end users ... Collaborate with IT and business teams to support onboarding, offboarding, and day-to-day helpdesk ...
$25 - $32/hr
At least 2-3 years in a corporate IT help desk/service desk role. * Experience or some knowledge with Mac and Windows management in an enterprise environment using Active Directory, Group Policy ...
$25 - $32/hr
At least 2-3 years in a corporate IT help desk/service desk role. * Experience or some knowledge with Mac and Windows management in an enterprise environment using Active Directory, Group Policy ...
San Ramon, CA · On-site
$135K - $150K/yr
The Service Desk (also known as Help Desk) team is located in both US and Philippines and is an ... Troubleshooting PC and Mac issues via remote login or occasional onsite visits * Updating client IT ...
Quick apply
San Ramon, CA · On-site
$135K - $150K/yr
The Service Desk (also known as Help Desk) team is located in both US and Philippines and is an ... Troubleshooting PC and Mac issues via remote login or occasional onsite visits * Updating client IT ...
San Ramon, CA · On-site
$116.30K - $159.20K/yr
The Service Desk (also known as Help Desk) team is located in both US and Philippines and is an ... Troubleshooting PC and Mac issues via remote login or occasional onsite visits * Updating client IT ...
San Ramon, CA · On-site
$116.30K - $159.20K/yr
The Service Desk (also known as Help Desk) team is located in both US and Philippines and is an ... Troubleshooting PC and Mac issues via remote login or occasional onsite visits * Updating client IT ...
San Ramon, CA · On-site
$135K - $150K/yr
The Service Desk (also known as Help Desk) team is located in both US and Philippines and is an ... Troubleshooting PC and Mac issues via remote login or occasional onsite visits * Updating client IT ...
San Ramon, CA · On-site
$135K - $150K/yr
The Service Desk (also known as Help Desk) team is located in both US and Philippines and is an ... Troubleshooting PC and Mac issues via remote login or occasional onsite visits * Updating client IT ...
$27.25 - $36.75/hr
... Mac OS computers, peripherals, iPads, and associated peripherals, including AV equipment. The ... help desk ticketing system, document knowledge base and other articles in Sharepoint Maintain ...
$27.25 - $36.75/hr
... Mac OS computers, peripherals, iPads, and associated peripherals, including AV equipment. The ... help desk ticketing system, document knowledge base and other articles in Sharepoint Maintain ...
$27.25 - $36.75/hr
... Mac OS computers, peripherals, iPads, and associated peripherals, including AV equipment. The ... help desk ticketing system, document knowledge base and other articles in Sharepoint Maintain ...
$27.25 - $36.75/hr
... Mac OS computers, peripherals, iPads, and associated peripherals, including AV equipment. The ... help desk ticketing system, document knowledge base and other articles in Sharepoint Maintain ...
Milpitas, CA · On-site
$27 - $32/hr
... in IT help desk support. * Basic computer networking skills such as managing IT server room network switch/firewall. * Rudimentary computer troubleshooting skills (Windows, Mac OS). * Possess ...
Milpitas, CA · On-site
$27 - $32/hr
... in IT help desk support. * Basic computer networking skills such as managing IT server room network switch/firewall. * Rudimentary computer troubleshooting skills (Windows, Mac OS). * Possess ...
Oversee development and communication of help sheets, usage guides and FAQs for end users. Send ... Experience with desktop and server operating systems, including latest Windows and Mac OS.
Oversee development and communication of help sheets, usage guides and FAQs for end users. Send ... Experience with desktop and server operating systems, including latest Windows and Mac OS.
$14.96 - $17.22
2% of jobs
$17.22 - $19.48
6% of jobs
$19.48 - $21.74
12% of jobs
$22.37 is the 25th percentile. Wages below this are outliers.
$21.74 - $24
17% of jobs
The median wage is $25.80 / hr.
$24 - $26.26
16% of jobs
$26.26 - $28.51
16% of jobs
$29.64 is the 75th percentile. Wages above this are outliers.
$28.51 - $30.77
12% of jobs
$30.77 - $33.03
7% of jobs
$33.03 - $35.29
6% of jobs
$35.29 - $37.55
3% of jobs
$37.55 - $39.81
2% of jobs
$14
$27
$39
| Aspect | Mac Help Desk | Mac Support Specialist |
|---|---|---|
| Certifications | Basic Apple certifications, CompTIA A+ | Advanced Apple certifications, Apple Certified Support Professional |
| Work Environment | Help desks, call centers, on-site support | On-site, remote support, enterprise environments |
| Responsibilities | Basic troubleshooting, user assistance, ticket management | Advanced troubleshooting, hardware repairs, system configuration |
The Mac Help Desk typically handles initial user inquiries, basic troubleshooting, and support ticket management, often in help desk or call center settings. Mac Support Specialists usually possess advanced certifications, perform more complex troubleshooting, hardware repairs, and work directly with users or in enterprise environments. While both roles support Mac users, the Mac Support Specialist role involves a higher level of technical expertise and responsibilities.
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Redolent, a dynamic and rapidly expanding company committed to excellence in software solutions, where success is fueled by a combination of technical expertise and efficient management practices. Our solutions create a measurable delta in our clients’ productivity and profitability, contributing to their growth and success.
It services
51 - 200 Employees
San Jose, CA, US
2008
