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WAVSYS

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OSP Fiber Specialist

Salt Lake City, UT · Remote

$32 - $37/hr

Remote, but must be based in Utah. Salt Lake City or Northern Utah is preferred, but any major Utah ... Familiar with Email, MS Excel, Word, Google Earth, and Exfo FastReporter * Must be able to manage ...

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As of Jun 8, 2026, the average hourly pay for remote google fiber in the United States is $27.80, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.49 per hour, depending on experience, location, and employer.

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Remote Google Fiber support specialists often face challenges such as troubleshooting complex technical issues without physical access to customer equipment, managing multiple support tickets simultaneously, and ensuring clear communication with both customers and internal teams. To prepare, it's helpful to develop strong problem-solving skills, become familiar with remote diagnostic tools, and practice clear, empathetic communication. Embracing continuous learning about Google Fiber's products and updates will also help you stay effective in the role.

What are the key skills and qualifications needed to thrive as a Remote Google Fiber Support Specialist, and why are they important?

To thrive as a Remote Google Fiber Support Specialist, you typically need strong troubleshooting abilities, customer service experience, and familiarity with networking concepts, often supported by a high school diploma or relevant technical certification. Experience with CRM platforms, ticketing systems, and Google Fiber-specific diagnostic tools is commonly required. Excellent communication, problem-solving skills, and patience help you stand out in this customer-facing role. These abilities ensure efficient resolution of technical issues and superior customer satisfaction in a remote support environment.

What are remote Google Fiber jobs?

Remote Google Fiber jobs are positions within the Google Fiber division of Google that allow employees to work from home or another location rather than a traditional office. These roles can include customer support, technical assistance, software engineering, and project management, among others. Working remotely for Google Fiber typically involves using digital tools to communicate with team members and customers, and performing tasks related to internet services and fiber network infrastructure. These jobs offer flexibility and the opportunity to contribute to Google Fiber’s mission of providing high-speed internet access.
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Infographic showing various Remote Google Fiber job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 90% Full Time, 7% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $57,818 per year, or $27.8 per hour.
OSP Fiber Specialist

OSP Fiber Specialist

WAVSYS

Salt Lake City, UT • Remote

$32 - $37/hr

Contractor

Medical

Posted 6 days ago

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Job description

  • Must-Haves: Telecom background with an understanding of project management.
  • Technical Skills: Prior experience in OSP construction, fiber splicing, testing, and analysis.
  • Tools: Proficiency in MS Office and OTDR is required. Experience with Fast Reporter is highly desired but not mandatory.
  • Remote, but must be based in Utah. Salt Lake City or Northern Utah is preferred, but any major Utah city or the Idaho border is acceptable. Occasional site visits may be required (not often).

Summary

  • This position is primarily responsible for providing end-to-end customer support, solutions, planning and implementing fiber connectivity solutions, managing customer orders, handling customer service requests, coordinating installations, executing and serving as single point of contact for customers, post-sale, providing direction and project ownership by leading the implementation, execution and communication of projects / orders for customers.
  • Responsible for daily management of splicing vendors across multiple projects to expedite the splicing and testing of fiber optic routes.
  • Assess and validate requirements (routing, fiber counts, hut spacing, etc.) for new route planning to ensure route objectives are clearly defined and meet stakeholder requirements.
  • Coordinates access to customer and network points of presence for fiber splicing and testing vendors.
  • Provides specialized telecommunications technical expertise related to fiber optic splicing & testing.
  • Collaborates with internal project managers to refine project schedules and budgets. Actively manage schedule, vendor process and documentation requirements and budget throughout project execution.
  • Ensure compliance with splicing activity maintenance scheduling and customer notification processes
  • Provides direct interface with customers, subcontractors, jurisdictional authorities and interoffice personnel. Supports customer meetings as necessary which requires in person meetings and travel to client and/or construction sites.
  • Oversees procurement of equipment and materials required for project implementation. Actively monitor material stock and order lead times to negate material delays.
  • Proactively identify and mitigate project risks and develop contingency plans.
  • Conduct construction resource planning to ensure project objectives are met.
  • Develop RFPs for the splicing & testing of routes. Manage the RFP process and negotiate with bidders to ensure the lowest qualified awards are made.
  • Diligently manage the contract terms throughout the life of each contract.
  • Provide project-level and executive project reporting including regular updates to our key stakeholders.
  • Ensure routes are delivered on time, on budget and as per construction standards.
  • Deliver splicing documents to the support teams in a timely manner to ensure route is properly documented.

Qualifications

  • Experience in the telecommunications industry with outside plant, fiber optics, telecommunication architectures, optical transport equipment, and project management experience.
  • Must be conversant/have working knowledge of structured cabling and fiber splicing experience (or management of fiber splicing)..
  • Familiar with Email, MS Excel, Word, Google Earth, and Exfo FastReporter
  • Must be able to manage multiple projects simultaneously.
  • Must be able to understand and read construction documents.
  • Familiar with all facets of OSP management, including quoting, construction and delivery.
  • Business minded and able to maintain a commercial focus.

Company Description

WAVSYS is a national solutions company offering contract, permanent and turnkey staffing solutions by leveraging its international network of 20 offices covering USA, Canada, and the UK.