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Remote Google Fiber Jobs in Michigan (NOW HIRING)

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Remote Google Fiber information

What are common challenges faced by remote Google Fiber support specialists, and how can I prepare for them?

Remote Google Fiber support specialists often face challenges such as troubleshooting complex technical issues without physical access to customer equipment, managing multiple support tickets simultaneously, and ensuring clear communication with both customers and internal teams. To prepare, it's helpful to develop strong problem-solving skills, become familiar with remote diagnostic tools, and practice clear, empathetic communication. Embracing continuous learning about Google Fiber's products and updates will also help you stay effective in the role.

What skills and qualifications are needed to thrive as a remote Google Fiber support specialist?

To thrive as a Remote Google Fiber Support Specialist, you typically need strong troubleshooting abilities, customer service experience, and familiarity with networking concepts, often supported by a high school diploma or relevant technical certification. Experience with CRM platforms, ticketing systems, and Google Fiber-specific diagnostic tools is commonly required. Excellent communication, problem-solving skills, and patience help you stand out in this customer-facing role. These abilities ensure efficient resolution of technical issues and superior customer satisfaction in a remote support environment.

What is a remote Google Fiber job?

Remote Google Fiber jobs are positions within the Google Fiber division of Google that allow employees to work from home or another location rather than a traditional office. These roles can include customer support, technical assistance, software engineering, and project management, among others. Working remotely for Google Fiber typically involves using digital tools to communicate with team members and customers, and performing tasks related to internet services and fiber network infrastructure. These jobs offer flexibility and the opportunity to contribute to Google Fiber’s mission of providing high-speed internet access.

What are popular job titles related to Remote Google Fiber jobs in Michigan?

For Remote Google Fiber jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Google Fiber jobs in Michigan look for?

The top searched job categories for Remote Google Fiber jobs in Michigan are:

What cities in Michigan are hiring for Remote Google Fiber jobs?

Cities in Michigan with the most Remote Google Fiber job openings:

Remote Google Fiber jobs near you

Marketing Specialist

Michigan Broadband Services

Escanaba, MI • Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Michigan Broadband is looking for an experienced Marketing Specialist to support our growing marketing efforts. This remote role is ideal for a creative, detail-oriented professional who enjoys hands-on work in digital marketing, content creation, campaign execution, and community outreach. You'll play a key role in helping more homes and businesses discover the benefits of fast, dependable local internet.

If you're a creative storyteller who loves blending digital marketing with real-world community connection, we'd love to hear from you!


Key Responsibilities

  • Digital & Traditional Advertising: Research, create, and place effective ads across platforms including Facebook, Google, local radio, print, and other channels.
  • Social Media Content Creation: Develop engaging posts, graphics, videos, and campaigns for our social channels (Facebook, Instagram, etc.) that highlight our services, promotions, community involvement, and customer stories.
  • Customer Data & Direct Marketing: Build and maintain targeted address lists for direct mail, email, and outreach campaigns; support customer segmentation and list management.
  • Marketing Campaigns: Assist in planning, executing, and tracking multi-channel marketing campaigns (promotions, seasonal offers, fiber expansion announcements, referral programs, etc.).
  • Community Engagement: Provide occasional support for local events sponsorships (some evenings and weekends required).
  • Additional duties as assigned to support overall marketing and community relations goals.

Qualifications

  • 2+ years of experience in marketing, preferably in a telco or service-provider environment.
  • Strong skills in social media content creation and scheduling
  • Proficiency with graphic design tools (Adobe Creative Suite or similar).
  • Experience managing advertising platforms (Facebook Ads Manager, Google Ads) preferred.
  • Excellent written and verbal communication skills with a customer-focused mindset.
  • Highly organized with strong attention to detail and ability to manage multiple projects.
  • Comfortable working independently and as part of a small team.
  • Valid driver's license and reliable transportation for occasional local travel and events.
  • Passion for rural communities and technology is a big plus!

Benefits

  • Medical, dental and life insurance
  • 401 (k) matching
  • Holiday pay
  • Paid time off
  • Opportunity to make a real impact in rural Michigan communities.

Apply