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Remote Google Fiber Customer Service Jobs in Indiana

Liveops

Remote Customer Service Representative

Carmel, IN · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

HMG Careers

Remote Customer Service and Sales

Kokomo, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Muncie, IN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Google Fiber Customer Service information

What does a remote Google Fiber Customer Service representative do?

A Remote Google Fiber Customer Service representative assists customers with issues related to Google Fiber internet, TV, and phone services. They handle inquiries about billing, account management, troubleshooting connectivity issues, and service installations—all from a remote location, typically working from home. Representatives use phone, chat, or email to resolve customer concerns efficiently and provide a positive customer experience. They also document interactions and escalate complex issues to specialized teams when necessary.

What are the key skills and qualifications needed to thrive as a remote Google Fiber Customer Service representative?

To thrive as a Remote Google Fiber Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with basic internet and networking concepts, typically supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, ticketing systems, and remote communication tools is commonly required. Patience, active listening, and adaptability help you stand out when resolving customer issues and maintaining satisfaction. These skills ensure efficient, empathetic service and effective resolution of technical and account-related inquiries in a virtual setting.

What are the most common challenges faced by remote Google Fiber Customer Service representatives and how are they supported in overcoming them?

Remote Google Fiber Customer Service representatives often encounter challenges such as troubleshooting complex technical issues without in-person access, maintaining clear communication across digital channels, and managing high call volumes during peak times. To support their success, Google Fiber provides comprehensive training, detailed knowledge bases, and real-time support from supervisors or technical specialists. Regular team meetings and virtual collaboration tools also help representatives stay connected and share solutions, fostering a supportive remote work environment.

What is the difference between Remote Google Fiber Customer Service vs Remote Cable Customer Support?

AspectRemote Google Fiber Customer ServiceRemote Cable Customer Support
Required CredentialsHigh school diploma or equivalent; technical knowledge beneficialHigh school diploma or equivalent; basic technical understanding
Work EnvironmentHome-based, customer-facing via phone or chatHome-based, customer-facing via phone or chat
Industry UsageTelecommunications, internet servicesTelecommunications, cable TV services
Common Search/ComparisonYesYes

Remote Google Fiber Customer Service and Remote Cable Customer Support share similar work environments and credential requirements, focusing on telecommunications. However, Google Fiber emphasizes internet services, while cable support centers on cable TV. Both roles involve remote customer interaction, making them comparable in industry and job functions.

Does Remote Google Fiber Customer Service have entry-level remote jobs?

Remote Google Fiber Customer Service roles often include entry-level positions suitable for candidates with basic customer service skills and familiarity with remote communication tools. These jobs typically require good communication abilities, problem-solving skills, and sometimes prior customer service experience, making them accessible to those starting their careers remotely.

What are popular job titles related to Remote Google Fiber Customer Service jobs in Indiana?

For Remote Google Fiber Customer Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Google Fiber Customer Service jobs in Indiana look for?

The top searched job categories for Remote Google Fiber Customer Service jobs in Indiana are:

What cities in Indiana are hiring for Remote Google Fiber Customer Service jobs?

Cities in Indiana with the most Remote Google Fiber Customer Service job openings:

Remote Google Fiber Customer Service jobs near you

Remote Customer Service Representative

Liveops

Elkhart, IN • Remote

$20/hr

Contractor

Re-posted 3 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920Ă—1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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