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Sales Development Representative (SDR)

Location: USA - Remote, Country-Specific
(Please note: Applicants must currently reside in the USA with valid right to work. Occasional travel to client sites may be required.)

About Us

Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across four continents, our teams support fast-growing global brands by helping them scale smarter, sell more effectively, and deliver exceptional outcomes.

We're not a traditional outsourcing business. We partner closely with our clients to rethink processes, unlock growth, and build high-performing teams supported by smart technology and strong human capability. If you're looking for a role where performance, learning, and progression genuinely matter, you'll feel right at home here.

Position Overview

The Sales Development Representative (SDR) plays a critical role in driving new business opportunities for Quantanite by identifying, engaging, and qualifying prospective clients. Reporting into the Sales Leadership function, the SDR is responsible for building a strong pipeline through outbound prospecting, lead qualification, and appointment setting.

This is a target-driven, commercially focused role suited to individuals who are resilient, organised, and motivated by results. You'll work closely with Sales Managers, Account Executives, and internal stakeholders to ensure high-quality leads are converted into meaningful sales conversations.

Key Responsibilities

Core Sales & Lead Generation

• Proactively identify and research prospective clients using multiple sourcing channels (cold calling, email, LinkedIn, referrals, and sales tools).
• Execute outbound prospecting campaigns to generate qualified sales leads and book meetings for the sales team.
• Engage prospects professionally to understand their needs, challenges, and buying intent.
• Qualify leads against agreed criteria before passing opportunities to the appropriate sales stakeholders.
• Maintain consistent follow-up to nurture leads and maximise conversion opportunities.

CRM, Tools & Data Management

• Accurately log all prospect interactions, activities, and outcomes in the CRM system.
• Maintain up-to-date and high-quality pipeline data to support reporting and forecasting.
• Utilise approved sales tools and platforms (e.g., CRM, LinkedIn, email automation tools) effectively and compliantly.

Collaboration & Continuous Improvement

• Work closely with Sales, Marketing, and Operations teams to align messaging and targeting.
• Participate in sales meetings, coaching sessions, and performance reviews.
• Actively seek feedback and continuously refine outreach techniques and messaging.
• Stay informed on Quantanite's service offerings, value propositions, and target markets.

Qualifications

Essential

• Minimum 3-5 years' experience in a sales development, lead generation, or outbound sales environment.
• Strong verbal and written English communication skills.
• Proven ability to work in a target-driven, high-volume environment.
• High level of organisation, time management, and attention to detail.
• Comfortable using CRM systems and standard business tools (Google Workspace / MS Office).

Preferred

• Exposure to B2B sales, professional services, BPO, CX, or technology-enabled services (not SAAS sales).
• Experience using tools such as HubSpot, SalesLoft, LinkedIn Sales Navigator, or similar platforms.
• Relevant tertiary qualification in Business, Marketing, or a related field.

What We Offer

• Career Development: Structured coaching, training, and clear progression opportunities within Sales or broader commercial functions.
• Performance-Driven Culture: A results-focused environment that recognises effort, growth, and impact.
• Collaborative Team: Work alongside experienced sales and commercial professionals across global markets.
• Global Exposure: Engage with international clients and contribute to global growth initiatives.
• Supportive Environment: The tools, structure, and leadership needed to succeed in a demanding sales role.

Quantanite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.