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Remote Goodwill Jobs in Riverside, CA (NOW HIRING)

Travel Customer Representative

Anaheim, CA · On-site +1

$16.75 - $22.75/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

Travel Customer Representative

Riverside, CA · On-site +1

$16.75 - $22.75/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

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Remote Goodwill information

See Riverside, CA salary details

$16

$28

$39

How much do remote goodwill jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote goodwill in Riverside, CA is $28.87, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $34.62 per hour, depending on experience, location, and employer.

What is a Remote Goodwill job?

A Remote Goodwill job refers to a position with Goodwill that allows employees to work from home or outside a traditional office setting. These roles can include customer service, administration, IT support, e-commerce, and other remote-friendly tasks. Employees in these positions support Goodwill’s mission while enjoying the flexibility of remote work. Availability and job responsibilities may vary by location and specific role.

What are the key skills and qualifications needed to thrive in the Remote Goodwill position, and why are they important?

To excel in a Remote Goodwill role—such as an online donor relations coordinator or remote customer support representative for Goodwill Industries—candidates need excellent communication, organizational, and customer service skills, often combined with prior experience in non-profit or retail settings. Familiarity with CRM software, virtual meeting platforms, and basic office productivity tools is usually expected. Strong empathy, patience, and a proactive attitude towards both donors and clients set outstanding remote team members apart. These abilities are vital for building positive relationships, ensuring mission-driven service, and effectively supporting the organization's goals in a distributed work environment.

What are some common challenges faced by employees in Remote Goodwill positions, and how can they be overcome?

Remote Goodwill employees often encounter challenges such as staying connected with their team, balancing multiple donor or client requests, and communicating the organization's mission virtually. To overcome these issues, it is important to establish a structured daily routine, utilize collaboration tools (like video conferencing and chat apps), and prioritize proactive communication with both colleagues and clients. Effective time management and clear documentation also help in maintaining productivity and service quality. Most organizations provide virtual training and regular check-ins to support remote staff and ensure they feel engaged and included in the broader mission.
What are the most commonly searched types of Goodwill jobs in Riverside, CA? The most popular types of Goodwill jobs in Riverside, CA are:
What are popular job titles related to Remote Goodwill jobs in Riverside, CA? For Remote Goodwill jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Goodwill jobs in Riverside, CA look for? The top searched job categories for Remote Goodwill jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Goodwill jobs? Cities near Riverside, CA with the most Remote Goodwill job openings:
Infographic showing various Remote Goodwill job openings in Riverside, CA as of May 2026, with employment types broken down into 91% Full Time, 7% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $60,053 per year, or $28.9 per hour.

Customer Service Representative

Third Party CS

Walnut, CA • Remote

$16.75 - $22.50/hr

Other

Medical, Dental, Vision, Retirement

Posted 3 days ago


Job description

Description
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
  • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs
Requirements
  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)
Benefits
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)