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Remote Goodwill Jobs in Tennessee (NOW HIRING)

AMSURG

Customer Services Representative

Nashville, TN · Remote

$15.50 - $21/hr

Customer Services Representative REMOTE Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In ...

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Remote Goodwill information

See Tennessee salary details

$13

$25

$34

How much do remote goodwill jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for remote goodwill in Tennessee is $25.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $30.10 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees in Remote Goodwill positions, and how can they be overcome?

Remote Goodwill employees often encounter challenges such as staying connected with their team, balancing multiple donor or client requests, and communicating the organization's mission virtually. To overcome these issues, it is important to establish a structured daily routine, utilize collaboration tools (like video conferencing and chat apps), and prioritize proactive communication with both colleagues and clients. Effective time management and clear documentation also help in maintaining productivity and service quality. Most organizations provide virtual training and regular check-ins to support remote staff and ensure they feel engaged and included in the broader mission.

What is a Remote Goodwill job?

A Remote Goodwill job refers to a position with Goodwill that allows employees to work from home or outside a traditional office setting. These roles can include customer service, administration, IT support, e-commerce, and other remote-friendly tasks. Employees in these positions support Goodwill’s mission while enjoying the flexibility of remote work. Availability and job responsibilities may vary by location and specific role.

What are the key skills and qualifications needed to thrive in the Remote Goodwill position, and why are they important?

To excel in a Remote Goodwill role—such as an online donor relations coordinator or remote customer support representative for Goodwill Industries—candidates need excellent communication, organizational, and customer service skills, often combined with prior experience in non-profit or retail settings. Familiarity with CRM software, virtual meeting platforms, and basic office productivity tools is usually expected. Strong empathy, patience, and a proactive attitude towards both donors and clients set outstanding remote team members apart. These abilities are vital for building positive relationships, ensuring mission-driven service, and effectively supporting the organization's goals in a distributed work environment.

What are the most commonly searched types of Goodwill jobs in Tennessee? The most popular types of Goodwill jobs in Tennessee are:
What are popular job titles related to Remote Goodwill jobs in Tennessee? For Remote Goodwill jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Goodwill jobs in Tennessee look for? The top searched job categories for Remote Goodwill jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Goodwill jobs? Cities in Tennessee with the most Remote Goodwill job openings:
Remote Goodwill jobs near you
Infographic showing various Remote Goodwill job openings in Tennessee as of July 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% Remote job distribution, with an average salary of $52,244 per year, or $25.1 per hour.
Customer Service Representative | HR CSR

Customer Service Representative | HR CSR

MMC Group

Nashville, TN • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life

Posted 26 days ago

Job description

Remote Human Resources Customer Service Representative

Location: Remote, Nashville, TN Area

Work From Home Opportunity

Pay: Competitive Hourly Pay

Looking for a rewarding work from home opportunity where you can make a difference every day?

We are seeking professional, customer focused Human Resources Customer Service Representatives to assist employees and former employees with HR and Benefits related questions. If you enjoy helping others, solving problems, and providing exceptional customer service, we'd love to hear from you.

Location Requirement

  • This position is 100% remote, however applicants must reside within 25 miles or approximately a 45-minute commute of the Nashville, Tennessee area.

What You'll Do

As a Human Resources Customer Service Representative, you will:

  • Answer inbound calls from employees and former employees regarding Human Resources and Benefits.
  • Provide accurate information while resolving customer questions professionally and efficiently.
  • Document all customer interactions and transactions within company systems.
  • Research unresolved issues and follow through until complete resolution.
  • Respond to customer inquiries submitted through the online Contact Us feature.
  • Explain HR policies, procedures, and benefits in a clear, easy to understand manner.
  • Maintain strict confidentiality while handling sensitive employee information.
  • Escalate recurring or technical issues to leadership when appropriate.
  • Navigate multiple software applications while assisting customers.
  • Meet quality, productivity, attendance, and customer service expectations.
  • Participate in required meetings, coaching sessions, and ongoing training.
  • Support peak business periods as needed.

Training & Schedule

  • Paid Training - Monday through Friday, 8:30 AM to 5:30 PM EST

Regular Work Schedule

  • Your assigned schedule will be provided during the final week of training.
  • Candidates must be available to work any shift Monday through Friday between 8:00 AM and 8:00 PM EST.
  • Perfect attendance during training is required.

Qualifications

  • Must be at least 18 years of age.
  • High School Diploma or GED required.
  • Minimum of 6 months of recent call center and/or employee benefits experience within the past 1 to 2 years.
  • Excellent verbal and written communication skills.
  • Strong customer service and problem-solving skills.
  • Ability to multitask in a fast-paced call center environment.
  • Strong computer skills with the ability to navigate multiple software applications simultaneously.
  • Ability to work independently while contributing to a collaborative team environment.
  • Strong attention to detail and commitment to maintaining confidentiality.

Remote Work Requirements

To be successful in this role, you must have:

  • A dedicated, quiet workspace that is free from distractions and inaccessible to others during work hours.
  • A workspace that can successfully pass a virtual home office inspection.
  • Ability to provide a headshot and participate in a virtual workspace review prior to your start date.
  • Reliable wired high speed internet connection. Wi-Fi and 5G internet services are not permitted while working.
  • Minimum internet requirements:
    • Download Speed: 25 Mbps or higher
    • Upload Speed: 10 Mbps or higher
    • Ping: 175 ms or less
  • Ability to provide a screenshot of your internet speed test showing the date, location, and results during the hiring process.

Company Equipment Provided

Company equipment will be shipped prior to your start date and includes:

  • Laptop
  • Monitor
  • Keyboard
  • Mouse
  • Headset
  • Required cables

An onboarding specialist will schedule a setup session before your first day to ensure your equipment is installed and functioning properly.

An adult age 18 or older must be available to sign for the UPS delivery.

Why Join Our Team?

  • 100% Remote position
  • Company provided equipment
  • Paid training
  • Monday through Friday schedule
  • Weekends off
  • Professional and supportive team environment
  • Opportunity to gain valuable Human Resources and Benefits experience
  • Career growth opportunities
  • Make a positive impact by helping employees receive the support and information they need

If you're ready to build your customer service career while working from home, apply today!

Please Note: This position is remote, but candidates must reside within 25 miles or approximately a 45-minute commute of the Nashville area. Applicants must meet all home office and internet requirements prior to their start date.


Throughout the past 35 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com
Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits


Join MMC and enjoy the support of a team that values your well-being, both on and off the job!
MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.