Service Operations Manager
Manhattan, NY ยท Remote
CEO Location:Remote, Global Term: Permanent Full-Time Benefits: Remote Work, Certifications and ... As a key leader within our organization, you will be responsible for steering our service team ...
Manhattan, NY ยท Remote
CEO Location:Remote, Global Term: Permanent Full-Time Benefits: Remote Work, Certifications and ... As a key leader within our organization, you will be responsible for steering our service team ...
Manhattan, NY ยท Remote
CEO Location:Remote, Global Term: Permanent Full-Time Benefits: Remote Work, Certifications and ... As a key leader within our organization, you will be responsible for steering our service team ...
$200K - $220K/yr
... by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P ... We're scaling fast and staying true to what makes us different: an open-source legacy, a global ...
New
$200K - $220K/yr
... by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P ... We're scaling fast and staying true to what makes us different: an open-source legacy, a global ...
New
Pittsburgh, PA ยท On-site +1
Pittsburgh, PA (Remote flexibility based on candidate profile) Reporting to: Chief Financial ... As a key business partner to the executive leadership team, you will drive global planning ...
Pittsburgh, PA ยท On-site +1
Pittsburgh, PA (Remote flexibility based on candidate profile) Reporting to: Chief Financial ... As a key business partner to the executive leadership team, you will drive global planning ...
... remote global workforce. If you are passionate about working on business problems that can be ... Responsibilities Program Leadership & Delivery: Lead the end-to-end delivery of complex data and ...
Quick apply
... remote global workforce. If you are passionate about working on business problems that can be ... Responsibilities Program Leadership & Delivery: Lead the end-to-end delivery of complex data and ...
This role serves as the strategic market access leader across the asset lifecycle, ensuring payer ... Remote
This role serves as the strategic market access leader across the asset lifecycle, ensuring payer ... Remote
$127K - $153K/yr
... by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P ... We're scaling fast and staying true to what makes us different: an open-source legacy, a global ...
$127K - $153K/yr
... by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P ... We're scaling fast and staying true to what makes us different: an open-source legacy, a global ...
San Francisco, CA ยท On-site +1
$175K - $195K/yr
We're based in San Francisco, CA, but built as a remote-first company that enables you to do your ... leaders to global C-suite executives) while coordinating internally across a wide set of partners ...
San Francisco, CA ยท On-site +1
$175K - $195K/yr
We're based in San Francisco, CA, but built as a remote-first company that enables you to do your ... leaders to global C-suite executives) while coordinating internally across a wide set of partners ...
... by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P ... We're scaling fast and staying true to what makes us different: an open-source legacy, a global ...
... by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P ... We're scaling fast and staying true to what makes us different: an open-source legacy, a global ...
$260K - $300K/yr
... by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P ... We're scaling fast and staying true to what makes us different: an open-source legacy, a global ...
$260K - $300K/yr
... by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P ... We're scaling fast and staying true to what makes us different: an open-source legacy, a global ...
$270K - $300K/yr
... by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P ... We're scaling fast and staying true to what makes us different: an open-source legacy, a global ...
$270K - $300K/yr
... by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P ... We're scaling fast and staying true to what makes us different: an open-source legacy, a global ...
San Francisco, CA ยท Remote
$175K - $195K/yr
We're based in San Francisco, CA, but built as a remote-first company that enables you to do your ... leaders to global C-suite executives) while coordinating internally across a wide set of partners ...
Quick apply
San Francisco, CA ยท Remote
$175K - $195K/yr
We're based in San Francisco, CA, but built as a remote-first company that enables you to do your ... leaders to global C-suite executives) while coordinating internally across a wide set of partners ...
Milwaukee, WI ยท Remote
This is a remote role based in the U.S. Global Account Strategy * Design and implement a cohesive ... Commercial Leadership & Revenue Growth * Orchestrate large-scale, complex sales opportunities ...
Milwaukee, WI ยท Remote
This is a remote role based in the U.S. Global Account Strategy * Design and implement a cohesive ... Commercial Leadership & Revenue Growth * Orchestrate large-scale, complex sales opportunities ...
Remote (Global, PST Overlap) Company: Virtasant About Virtasant Virtasant is a global technology ... The strongest candidates have real experience leading cloud cost optimization programs, understand ...
Remote (Global, PST Overlap) Company: Virtasant About Virtasant Virtasant is a global technology ... The strongest candidates have real experience leading cloud cost optimization programs, understand ...
... remote global workforce. If you are passionate about working on business problems that can be ... Responsibilities Program Leadership & Delivery: Lead the end-to-end delivery of complex data and ...
... remote global workforce. If you are passionate about working on business problems that can be ... Responsibilities Program Leadership & Delivery: Lead the end-to-end delivery of complex data and ...
$109K - $136K/yr
As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we ... It is a fully REMOTE position located anywhere in the U.S., but covering global regions. In this ...
$109K - $136K/yr
As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we ... It is a fully REMOTE position located anywhere in the U.S., but covering global regions. In this ...
Comfortable leading remote global teams Required Experience * 8-12+ years in merchandising, buying, product selection, creative merchandising, category management, or consumer product leadership
Quick apply
Comfortable leading remote global teams Required Experience * 8-12+ years in merchandising, buying, product selection, creative merchandising, category management, or consumer product leadership
$178K - $214K/yr
... by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P ... We're scaling fast and staying true to what makes us different: an open-source legacy, a global ...
$178K - $214K/yr
... by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P ... We're scaling fast and staying true to what makes us different: an open-source legacy, a global ...
Chicago, IL ยท On-site +1
... remote global workforce. We are seeking a dynamic and experienced DS/AI Tech Partner (a Data ... Technical Leadership: * Lead the design, development, and deployment of enterprise-level data ...
Chicago, IL ยท On-site +1
... remote global workforce. We are seeking a dynamic and experienced DS/AI Tech Partner (a Data ... Technical Leadership: * Lead the design, development, and deployment of enterprise-level data ...
The role combines people leadership with operational ownership, ensuring support requests are ... Fully remote, global working environment. * Part-time schedule of approximately 20 hours per week.
The role combines people leadership with operational ownership, ensuring support requests are ... Fully remote, global working environment. * Part-time schedule of approximately 20 hours per week.
Raleigh, NC ยท Remote
Strong track record of building, scaling, and managing high-performing global sales organizations, including remote and international teams across multiple geographies. * Experience leading managers ...
Quick apply
Raleigh, NC ยท Remote
Strong track record of building, scaling, and managing high-performing global sales organizations, including remote and international teams across multiple geographies. * Experience leading managers ...
$11K - $29.2K
0% of jobs
$29.2K - $47.4K
0% of jobs
$60.6K is the 25th percentile. Wages below this are outliers.
$47.4K - $65.5K
34% of jobs
$65.5K - $83.7K
10% of jobs
$83.7K - $101.9K
0% of jobs
$101.9K - $120.1K
3% of jobs
The median wage is $121.4K / yr.
$120.1K - $138.3K
28% of jobs
$138.3K - $156.5K
5% of jobs
$156.5K - $174.6K
5% of jobs
$174.6K - $192.8K
0% of jobs
$192.8K - $211K
14% of jobs
$11K
$119.5K
$211K
| Aspect | Remote Global Leadership | Remote Global Project Manager |
|---|---|---|
| Required Credentials | Leadership experience, strategic planning, often advanced degrees | Project management certifications (PMP, PRINCE2), experience in managing projects |
| Work Environment | High-level strategic roles, cross-functional teams, executive communication | Project planning, team coordination, task execution |
| Employer & Industry Usage | Corporations, multinational organizations, executive roles | Businesses across industries, project-based roles |
| Search & Comparison Intent | Leadership, executive remote roles, global strategy | Project management, remote project coordination |
Remote Global Leadership involves strategic decision-making and overseeing international teams at an executive level, often requiring advanced degrees and leadership experience. In contrast, Remote Global Project Managers focus on planning, executing, and closing projects across borders, typically holding project management certifications. Both roles operate remotely and globally but differ in scope, responsibilities, and required credentials.
Cities with the most Remote Global Leadership job openings:
The most popular types of Global Leadership jobs are:
States with the most job openings for Remote Global Leadership jobs include:
The top searched job categories for Remote Global Leadership jobs are:

Full-time
Re-posted 26 days ago
Role:Service Operations Manager
Department:Service Delivery
Reports To:CEO
Location:Remote, Global
Term: Permanent Full-Time
Benefits: Remote Work, Certifications and Training Program. Unlimited Time Off
Company Overview
Imagis is an IT digital transformation firm that has been focused on the technology needs of Non-Profits, Biotech, Biomed, and other Healthcare IT companies for over 25 years.
Our Mission is to deliver the best digital workplace experience for people to work better together securely with technology while balancing productivity and security.
Our Vision is to build a future where people are connected, resourceful and leveraging technology to realize their potential. A bright future of growth and evolution where everyone can imagine more, achieve more and be more. A future where technology creates limitless opportunities for the global economy, organizations, and individuals.
Our Core Values
Intentional Growth
Thoughtful Execution
Integrity Above All Else
Position Overview:
As a key leader within our organization, you will be responsible for steering our service team, ensuring excellence in service delivery, and maintaining strong relationships with internal and external stakeholders. This role is pivotal in shaping our service operations and aligning them with our strategic objectives.
Position Responsibilities
Team Leadership:
Lead, manage and hold accountable the service team, fostering accountability, innovation, and collaboration.
Process Development:
Build and optimize service operations processes to enhance service delivery.
Daily Coordination:
Facilitate weekly service team and daily stand-up meetings, ensuring clear communication and actionable follow-ups.
Project Management:
Develop project plans, assign resources and provide regular project status updates and efficiently manage resource allocation across the service pipeline. Facilitate project kick-off calls and lessons learned documentation.
Change Management:
Handle change orders and direct service change requests, ensuring seamless execution.
Documentation Management:
Ownership of documentation structure, SOP quality and adherence.
Policy Compliance:
Ensure adherence to service desk processes in line with company policies.
Service Level Management:
Monitor and achieve service level objectives across all service incidents and requests.
Vendor Relations:
Maintain regular communication with key third-party vendors, ensuring alignment with service objectives.
Strategic Reviews:
Conduct technology alignment reviews, providing insightful recommendations.
Qualifications
Excellent English communication skills
Strong technical background within Microsoft 365 and Azure Ecosystem
Proven leadership in service delivery management
Excellent communication and team management skills
Knowledge of current technology trends
Minimum of 5+ years working in IT MSP or similar IT Service Desk team
Minimum of 5+ years as Infrastructure IT Engineer (T2 or T3) or Team Lead
Minimum of 3+ years in IT Project Management
1 or more of the following certifications or similar
ITIL
CAPM
PMP
Project +
M365 or Azure Fundamentals
PersonalSkills
Self-motivated and driven
Builder of process and systems
Results oriented
Strategic thinker with ability to execute
Precise and detailed
Clear and assertive communication style
Key Performance Indicators
Service Gross Margin
SLA Adherence
Standards Compliance