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Remote Gis Technical Writer Jobs in Iowa (NOW HIRING)

Interstates

Revit Technical Instructor

Sioux Center, IA · On-site +1

$70K - $87K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ability to write reports, manuals, and business correspondence * Comfort presenting to managers ... Flexibility in work arrangements may allow occasional remote work, depending on the assignment and ...

Resource Innovations

Energy Engineer

Des Moines, IA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position may be remote, with a preferred location in Illinois, Iowa, Massachusetts, New Jersey ... Strong communication, technical writing, analytical, organizational, and self-management skills ...

micro1 AI

Physics Modeling Expert - Remote

Davenport, IA · Remote

$80 - $140/hr

Remote micro1 is engaging Physics Experts (PhD / Postdoc) to contribute deep scientific knowledge ... Demonstrated excellence in written technical communication, with a track record of producing clear ...

micro1 AI

Physics Modeling Expert - Remote

Des Moines, IA · Remote

$80 - $140/hr

Remote micro1 is engaging Physics Experts (PhD / Postdoc) to contribute deep scientific knowledge ... Demonstrated excellence in written technical communication, with a track record of producing clear ...

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Remote Gis Technical Writer information

What is the difference between Remote Gis Technical Writer vs Remote GIS Analyst?

AspectRemote Gis Technical WriterRemote GIS Analyst
Required CredentialsBachelor's in Geography, GIS, or related field; technical writing experienceBachelor's in Geography, GIS, or related field; GIS software proficiency
Work EnvironmentPrimarily office-based, remote work possiblePrimarily office-based, remote work possible
Employer & Industry UsageTech companies, government agencies, mapping firmsEnvironmental agencies, urban planning, consulting firms

While both roles require a background in GIS and similar credentials, the Remote Gis Technical Writer focuses on creating documentation, manuals, and guides, whereas the Remote GIS Analyst analyzes spatial data to support decision-making. Their work environments and employer types often overlap, but their core responsibilities differ significantly.

What is a remote GIS technical writer?

A Remote GIS Technical Writer is a professional who creates, edits, and maintains documentation related to Geographic Information Systems (GIS) while working from a remote location. They translate complex GIS concepts, workflows, and software functionalities into clear and accessible guides, manuals, and technical documents for various audiences such as users, developers, or stakeholders. Their work often includes user manuals, online help systems, training materials, and technical reports. Remote GIS Technical Writers collaborate with GIS analysts, developers, and subject matter experts via digital tools to ensure accurate and effective communication. This role requires strong writing skills, technical understanding of GIS, and the ability to work independently from any location.

What are the key skills and qualifications needed to thrive as a remote GIS technical writer?

A Remote GIS Technical Writer needs strong technical writing abilities, a solid understanding of geographic information systems (GIS), and often a degree in geography, computer science, or a related field. Familiarity with GIS software like ArcGIS or QGIS, as well as documentation tools and possibly certifications in technical writing, is highly beneficial. Exceptional attention to detail, clear communication, and the ability to explain complex technical concepts to diverse audiences are valuable soft skills. These competencies ensure accurate, user-friendly documentation that supports effective GIS project implementation and user adoption.

What are some common challenges remote GIS technical writers face in coordinating with subject matter experts and development teams?

Remote GIS Technical Writers often need to bridge communication gaps between technical experts, such as GIS analysts and software developers, and end users. Coordinating across different time zones and relying on virtual meetings can make it more challenging to clarify complex GIS concepts or receive timely feedback on documentation. To overcome this, successful writers proactively schedule regular check-ins, utilize collaborative documentation tools, and maintain clear, organized communication channels to ensure accurate and user-friendly deliverables.

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Remote Gis Technical Writer jobs near you

Tier 1 Technical Support Representative (REMOTE IOWA)

Aureon

West Des Moines, IA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Aureon rating

3.4

Company rating: 3.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

224th of 224 rated it services

Job description

Job Responsibilities:
  • Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
  • E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
  • Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
  • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
  • Focus on quality and customer satisfaction
  • Clear and thorough documentation of customer interactions required
  • Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
  • Willing to fiercely advocate on behalf of and represent the Voice of the Customer
  • Research and prepare detailed escalations to second level support
  • Review, manage and follow up on open issues as needed
  • Project work that includes long and short-term initiatives

What can Aureon offer you?
  • Opportunities for professional growth, development, and advancement within the organization
  • 100% remote working employment model
  • Shift differential pay applied to evening and weekend shifts
  • Comprehensive training on hardware and software applications for qualified applicants
  • Knowledge and experience relating to basic computer applications
  • Competitive compensation and full benefits package for full-time employees
  • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO

Required Education:
  • High school or equivalent

Required Skills:
  • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
  • Excellent written and oral communication skills, including strong listening skills
  • Intermediate to advanced computer skills with emphasis on Internet knowledge
  • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
  • Experience working in a customer Support Center
  • Experience working with Mobile Communications
  • Experience working with Transportation
  • Accounting or accounts receivable experience is a huge plus
  • Must exhibit dependability, adaptability and flexibility
  • Ability to diagnose and troubleshoot issues
  • Basic math skills
  • Creative thinking and reasoning ability

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
  • Primarily indoor work primarily in office environment
  • Frequent utilization of manual dexterity and visualizing of computer screen
  • No unusual physical requirements

Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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