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Remote Gaming Support Agent Jobs in Raleigh, NC (NOW HIRING)

InsuraTec

TeleSales Representative -Remote

Cary, NC · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... With a supportive attitude, our leadership team educates and trains each diverse agent individually.

InsuraTec

TeleSales Representative -Remote

Apex, NC · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... With a supportive attitude, our leadership team educates and trains each diverse agent individually.

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

  • Medical

  • PTO

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob ... Are you seeking a job with real purpose--where your efforts help people in need and support causes ...

MDS Communications

Remote Call Center Sales Agent

Cary, NC · Remote

$15 - $16/hr

  • Medical

  • PTO

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob ... Are you seeking a job with real purpose--where your efforts help people in need and support causes ...

AGBO

Audio Director (Remote)

Raleigh, NC · Remote

Collaborate with game directors, narrative designers, and production teams to ensure audio supports gameplay, story, and pacing * Define the audio team's core tools, workflows, and technical ...

Never Ending Travels

Remote Cruise + Resort Booker

Cary, NC · On-site +1

$30K - $75K/yr

  • PTO

This fully remote opportunity gives you the freedom to work from anywhere, set your own schedule ... support & mentorship - Be part of a thriving community • Exclusive travel perks - Access to ...

Pioneer Agency

Insurance Agent

Chapel Hill, NC · Remote

$50K - $75K/yr

  • Medical

  • Life

  • Retirement

No prior licensing is necessary, as we will support you through the licensing process. Key ... Remote work opportunities with flexible scheduling to fit your lifestyle. * Competitive commission ...

Pioneer Agency

Insurance Agent

Chapel Hill, NC · Remote

$50K - $75K/yr

  • Medical

  • Life

  • Retirement

Provide ongoing support to clients and maintain positive relationships * Manage leads and follow up ... Remote work opportunity with flexible scheduling * Competitive commission structure with bonus ...

Kobie Marketing

AI Engineer

Raleigh, NC · Remote

As a remote-first organization headquartered in St. Petersburg, Florida, Kobie values meaningful in ... We're building an internal agent platform on Amazon AgentCore that automates analyst workflows ...

ABB

Utility Sales Support

Cary, NC · Remote

$17.75 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Additionally, the role will expand to support activities at our agent accounts. While this is a remote position, candidates must be located in the United States. You will be mainly accountable for:

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All JobsGaming Support Agent JobsRemote Gaming Support Agent JobsRemote Gaming Support Agent Jobs in Raleigh, NC

Remote Gaming Support Agent information

See Raleigh, NC salary details

$10

$18

$29

How much do remote gaming support agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote gaming support agent in Raleigh, NC is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $21.25 per hour, depending on experience, location, and employer.

What is a remote gaming support agent?

A Remote Gaming Support Agent is a customer service professional who assists players of online or video games from a remote location, typically working from home. Their responsibilities include answering player inquiries, troubleshooting technical issues, resolving account or billing problems, and providing information about gameplay or updates. They communicate with players via chat, email, or phone, and are expected to have strong communication skills and a good understanding of the gaming industry. Remote Gaming Support Agents help ensure a positive gaming experience for users and support the overall reputation of the game company.

What are the key skills and qualifications needed to thrive as a remote gaming support agent?

To thrive as a Remote Gaming Support Agent, you need strong problem-solving abilities, excellent written and verbal communication skills, and a solid understanding of gaming platforms and terminology, often supported by experience in customer service. Familiarity with ticketing systems such as Zendesk or Freshdesk and knowledge of live chat and CRM tools are typically expected. Patience, empathy, and adaptability are crucial soft skills for resolving user issues and maintaining positive player experiences. These skills ensure timely, accurate support that enhances user satisfaction and retention in a competitive gaming industry.

How does a remote gaming support agent typically collaborate with game developers and other support team members to resolve complex player issues?

As a Remote Gaming Support Agent, you will often work closely with both fellow support agents and game development teams to address and resolve complex player concerns. While most inquiries are handled individually, escalated technical or in-game issues may require you to gather detailed information and relay it to the appropriate internal teams, such as QA testers or developers. Regular virtual meetings, shared ticketing systems, and communication platforms help keep everyone aligned and ensure players receive timely, accurate solutions. This collaborative environment not only fosters problem-solving but also offers valuable insight into the game development process.

What is the difference between Remote Gaming Support Agent vs Customer Service Representative in the gaming industry?

AspectRemote Gaming Support AgentCustomer Service Representative
CredentialsBasic technical knowledge, gaming industry familiarityGeneral customer service skills, communication skills
Work EnvironmentRemote, gaming company support centersRemote or office-based, various industries
Industry UsagePrimarily in gaming and entertainmentAcross multiple sectors including retail, tech, and services
Common Search/ComparisonYesNo

The Remote Gaming Support Agent focuses on assisting gamers with technical issues and game-related inquiries, requiring industry-specific knowledge. Customer Service Representatives handle a broader range of customer concerns across various industries. While both roles involve remote work and communication skills, the gaming support role demands specialized gaming knowledge, making it distinct within the customer support field.

What are popular job titles related to Remote Gaming Support Agent jobs in Raleigh, NC?

For Remote Gaming Support Agent jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Gaming Support Agent jobs in Raleigh, NC look for?

The top searched job categories for Remote Gaming Support Agent jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Gaming Support Agent jobs?

Cities near Raleigh, NC with the most Remote Gaming Support Agent job openings:

Remote Gaming Support Agent jobs near you

Field Underwriter (Remote)

Spieldenner Financial Group

Durham, NC • On-site, Remote

Contractor

Re-posted 17 days ago

Job description

We are a fast-growing financial services organization focused on helping families protect what matters most.
We prioritize fast pay, low startup costs, and hands-on training, so you can focus on learning the role and building income from day one.
What You'll Be Doing
Client Outreach (6-8 hrs/week)
Connect with individuals who have already requested information and schedule a time to review their coverage needs.
Preparation & Research (4-5 hrs/week)
Review client information and prepare personalized coverage options based on their financial situation.
Client Meetings (2 days/week)
Meet with clients virtually or in person (your choice) to walk through options and help them apply for coverage.
Light Admin (2 hrs/week)
Follow up on applications and communicate with insurance carriers as needed.
Who This Role Fits Best
  • Coachable and willing to learn
  • Self-motivated and goal-oriented
  • Comfortable working independently
  • Looking for flexibility and performance-based income
  • No prior experience required (training provided)
What You'll Gain
  • Flexible schedule (full-time or part-time)
  • Remote work with optional in-person meetings
  • Structured onboarding and ongoing training
  • Access to systems, tools, and support to help you succeed
  • Performance-based income with uncapped potential
What This Role Is About
We work directly with families to help them:
  • Understand their financial risks
  • Protect their income and household
  • Choose coverage that fits their needs and budget

You'll be trained to guide conversations, present options clearly, and support clients through the application process.
Important Compensation Disclosure
This position is a commission-only based sales position. The average commission on a mortgage protection product is approximately $600 per family you protect. Our expectation is that a full-time agent will sell 5 to 10 mortgage protection plans per week. In addition to mortgage protection, we also offer financial products designed to help individuals plan for retirement or protect existing retirement accounts. Training is provided.
No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will depend on factors including your effort, ability to follow training and systems, engagement with leads, and client needs in your area.

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