2

Remote Game Operations Jobs in Virginia (NOW HIRING)

This role will partner with Critical Operations and Technical Operations leaders to ensure the ... Northern Virginia, Remote (East Coast) * Travel: Up to 10% * Compensation: $115-125k * Must be ...

Each of our national facilities meets or exceeds the highest industry standards in all operational ... Denver, CO, or Remote (East Coast) * Travel: Up to 10% * Compensation: $115-125k * Must be eligible ...

Each of our national facilities meets or exceeds the highest industry standards in all operational ... Denver, CO, or Remote * Travel: Up to 10% * Compensation: $115-125k * Must be eligible to work in ...

Showing results 21-31

Remote Game Operations information

What is remote game operations?

Remote game operations refer to the management and support of online or digital games from a location outside of a traditional office setting. Professionals in this role handle tasks such as monitoring game performance, addressing player issues, coordinating live events, and ensuring the overall smooth functioning of the game environment. They often work closely with developers, customer support, and community teams to provide seamless player experiences. This role is essential in maintaining uptime, resolving technical issues, and supporting in-game events for players worldwide.

What are the key skills and qualifications needed to thrive as a remote game operations specialist?

To excel as a Remote Game Operations specialist, you need strong analytical skills, attention to detail, and experience with game management or live operations, often supported by a background in computer science or a related field. Familiarity with live operations dashboards, incident management systems, and tools like JIRA or Splunk is typically required. Excellent communication, problem-solving abilities, and the capacity to work well under pressure are standout soft skills in this role. These skills ensure smooth game performance, timely issue resolution, and a positive player experience in an always-on digital environment.

What are some common challenges faced in a remote game operations role, and how can they be effectively managed?

In a Remote Game Operations role, one of the main challenges is ensuring seamless communication and coordination with cross-functional teams, such as developers, customer support, and community managers, despite working from different locations and time zones. Additionally, managing live events, in-game updates, and monitoring player feedback remotely requires strong organizational and multitasking skills. To overcome these challenges, it is helpful to establish clear communication channels, use collaborative tools, and maintain a structured workflow to quickly address issues and deliver a smooth gaming experience for players.

What is the difference between Remote Game Operations vs Remote Game Testing?

AspectRemote Game OperationsRemote Game Testing
Primary FocusManaging game services, live events, and player supportTesting game functionality, bugs, and quality assurance
Required SkillsGame knowledge, communication, problem-solvingAttention to detail, technical skills, testing procedures
Work EnvironmentCustomer support platforms, live game serversTesting environments, bug tracking tools
Industry UsageGame companies, live service providersQA departments, testing firms

Remote Game Operations and Remote Game Testing both involve working within the gaming industry, but they focus on different aspects. Operations centers on managing live game services and player interactions, while testing emphasizes identifying bugs and ensuring game quality before release. Understanding these differences helps candidates choose the role that best fits their skills and career goals.

What are the most commonly searched types of Game Operations jobs in Virginia?

The most popular types of Game Operations jobs in Virginia are:

What are popular job titles related to Remote Game Operations jobs in Virginia?

For Remote Game Operations jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Game Operations jobs in Virginia look for?

The top searched job categories for Remote Game Operations jobs in Virginia are:

What cities in Virginia are hiring for Remote Game Operations jobs?

Cities in Virginia with the most Remote Game Operations job openings:

CloudOps Administrator (USA Based) - N.A. Service Delivery Group

Canadian Bank Note Company

Danville, VA • On-site, Remote

Full-time

Medical, Life, Retirement

Posted 17 days ago


Job description

Company Description

CBN STI is a provider of secure Driver License and Identification (DL/ID) solutions for New York, North Carolina, South Carolina, Virginia and Wisconsin. We are a subsidiary of Canadian Bank Note Company, Limited, a global leader in the provision of secure document and adjacent enterprise-level systems solutions for the following domains: Driver Identification and Vehicle Information, Border Security, Civil Identity, Currency and Excise Control, and Lottery and Charitable Gaming.  

Our Corporate Philosophy and 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We seek long-term relationships with our employees and offer a competitive compensation package that includes health, medical and life insurance benefits and a 401k plan with company matching.

Job Description

Internal Job Title: CloudOps Administrator

Job Type: Permanent, Full-time

Job Location: Must be based within the continental USA

Work Model: Remote

Job Status: Existing Vacancy

Position Summary

As a Cloud Ops Administrator you will be responsible for configuring, monitoring, and managing the cloud instances of CBN STI solutions for our North American customers. In this position you will manage and provide ongoing support to ensure they remain highly available, reliable, and secure. 

Core Responsibilities

  • Cloud Administration
    • Install, configure, and maintain services, instance nodes, networks, and other IT infrastructure components.
    • Design, maintain, and improve infrastructureascode and automation pipelines to reduce manual operations and improve reliability and repeatability.
  • Performance Monitoring and Tuning
    • Monitor system and database instances performance, identify issues, and optimize performance.
  • Security Management
    • Implement and manage security measures to protect systems and databases instances from unauthorized access and threats.
  • Backup and Recovery
    • Develop and implement backup and recovery plans to ensure services and instances are ready and available 24/7 and on demand.
  • Troubleshooting and Support
    • Provide technical support for systems and instances in test and production environments.
  • Documentation
    • Create and maintain comprehensive documentation for system and database configurations, changes, processes, and procedures.
  • Various Other Duties and Responsibilities
Qualifications

Minimum Qualifications

  • Legally eligible to work in the United States.
  • Fluent in English (speak, read, write).
  • Bachelor's degree in computer science (or related field) or equivalent additional relevant experience
  • Knowledge of system administration, cloud computing (Azure), security best practices
  • Technical knowledge of:
    • O/S: Linux, Windows Server, cloud instances
    • Virtualization: VMWare, XCP-NG, JVM
    • Containerization/Orchestration: Docker, Kubernetes
    • Deployment/Configuration: Puppet, Terraform, Ansible, Bicep, Helmchart
  • 4-7 years of system/cloud administration experience (minimum 1 year of cloud administration)
  • Able to work an on-call rotation of 1 week on/5 weeks off
  • Able to travel approx. 2-6 weeks/year 

Preferred Qualifications

  • CompTIA Server+ or Microsoft Certified: Azure Administrator Associate or AWS Associate certfication(s)
  • Hands-on experience supporting hybrid cloud environments
  • DevOps knowledge and experience
  • Automation knowledge and experience
Additional Information

Employment Equity Statement

CBN Secure Technologies Inc. is committed to fostering a diverse and inclusive workplace where all employees are treated with dignity and respect. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.

Our commitment to equity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. As part of our commitment to providing an inclusive, barrier free selection process, we ask that if you are contacted regarding the competition for this position, you advise the Recruiter of any accommodation measures you may require.

At CBN STI, we value the unique perspectives and experiences that each employee brings to our organization, and we are committed to maintaining a workplace that reflects the diverse communities we serve. We believe that diversity and inclusion drive innovation and success, and we strive to create an environment where every employee can thrive and contribute to our collective goals.