ZipRecruiter

Log In

2

Remote Front Desk Jobs in Lexington, SC (NOW HIRING)

Cloudbeds

Manager, Account Management - NORAM

North, SC · Remote

$83K - $123K/yr

... remote group of relationship builders who are passionate about helping hoteliers thrive. We move ... Front Desk Manager, Operations Manager, or General Manager * Demonstrate 2+ years of experience ...

All JobsFront Desk JobsRemote Front Desk JobsRemote Front Desk Jobs in Lexington, SC

Remote Front Desk information

See Lexington, SC salary details

$8

$15

$21

How much do remote front desk jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote front desk in Lexington, SC is $15.60, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $17.50 per hour, depending on experience, location, and employer.

What is a remote front desk?

A Remote Front Desk position involves handling administrative and customer service tasks from a location outside of the traditional office, often from home. Responsibilities typically include answering phones, scheduling appointments, responding to emails, and providing information to clients or visitors. This role relies heavily on strong communication skills and proficiency with various digital tools to manage tasks efficiently. Remote front desk staff help businesses maintain a professional and organized front-line presence without being physically on site.

How does a remote front desk professional typically communicate and coordinate with on-site staff and visitors?

Remote Front Desk professionals primarily use digital communication tools like email, instant messaging, and video calls to interact with on-site staff and visitors. They often manage scheduling, answer inquiries, and troubleshoot issues in real time, ensuring seamless operations despite not being physically present. Building strong relationships with the on-site team is important, as is mastering the company's communication platforms. Regular check-ins and clear protocols help maintain efficient coordination and a positive visitor experience.

What are the key skills and qualifications needed to thrive as a remote front desk, and why are they important?

To thrive as a Remote Front Desk professional, you need strong organizational abilities, multitasking skills, and proficiency in customer service, often supported by experience in administrative roles or hospitality. Familiarity with virtual communication platforms, scheduling software, and customer relationship management (CRM) systems is typically required. Outstanding verbal and written communication, problem-solving skills, and professionalism help you stand out in this position. These skills are crucial for efficiently managing client interactions, maintaining smooth operations, and representing the company positively in a remote environment.

What is the difference between Remote Front Desk vs Remote Receptionist?

AspectRemote Front DeskRemote Receptionist
CredentialsBasic administrative skills, sometimes customer service experienceSimilar credentials, often customer service or administrative background
Work EnvironmentHome-based, virtual setting, supporting multiple industriesHome-based, virtual, primarily in healthcare, corporate, or service sectors
Employer UsageHotels, clinics, offices, remote support teamsMedical offices, corporate reception, customer service centers
Search & ComparisonOften compared for virtual administrative rolesCommonly searched for in healthcare or corporate contexts

The Remote Front Desk and Remote Receptionist roles share similar credentials and work environments, both functioning as virtual administrative support. However, Remote Front Desk positions often support multiple industries and broader administrative tasks, while Remote Receptionists are more specialized, frequently in healthcare or corporate settings. Both roles are ideal for those seeking remote customer service and administrative work.

What are the most commonly searched types of Front Desk jobs in Lexington, SC?

The most popular types of Front Desk jobs in Lexington, SC are:

What are popular job titles related to Remote Front Desk jobs in Lexington, SC?

For Remote Front Desk jobs in Lexington, SC, the most frequently searched job titles are:

What job categories do people searching Remote Front Desk jobs in Lexington, SC look for?

The top searched job categories for Remote Front Desk jobs in Lexington, SC are:

What cities near Lexington, SC are hiring for Remote Front Desk jobs?

Cities near Lexington, SC with the most Remote Front Desk job openings:

Remote Front Desk jobs near you

Manager, Account Management - NORAM

Cloudbeds

North, SC • Remote

$83K - $123K/yr

Full-time

Re-posted 5 days ago

Job description

How You'll Make an Impact:

As an Manager of Account Management for NORAM, you'll be the coach, champion, and strategic backbone of a team of Account Managers dedicated to delivering exceptional customer outcomes across North America. You'll guide your team to build stronger customer relationships, hit retention goals, and grow their skills - all while staying closely connected to the customer experience yourself. This is a role for someone who gets energized by developing people, solving complex customer challenges, and helping a high-performing team operate at its best. 

Our AM Team is Our AM team is the engine of customer success at Cloudbeds - a diverse, completely remote group of relationship builders who are passionate about helping hoteliers thrive. We move fast, support each other, and hold ourselves to a high standard because we know the impact our work has on properties around the world. If you're someone who leads by example, brings out the best in the people around you, and never stops looking for ways to improve, you'll find your people here. 

What You Bring to the Team:

  • Lead, coach, and develop a team of Account Managers across NORAM - setting clear goals, conducting regular 1:1s and performance reviews, and creating an environment where people grow and do their best work
  • Monitor and report on team performance, KPIs, and customer health metrics to senior leadership, surfacing trends, opportunities, and needs in a timely and structured way
  • Handle escalations and support AMs through complex customer situations, including renegotiations, exceptions, and high-stakes retention conversations
  • Drive a culture of continuous learning by keeping the team sharp on platform knowledge, hospitality industry trends, and consultative advisory best practices
  • Collaborate cross-functionally with Product, Partnerships, and Marketing during new product pilots, platform improvements, and integration launches
  • Analyze customer data and feedback to identify patterns and proactively surface initiatives that improve retention and reduce churn across the portfolio
  • Participate in cross-departmental team lead meetings to stay synchronized, share feedback, and represent your team's needs at a leadership level

What Sets You Up for Success:

  • Bring 7+ years of experience in hospitality or hospitality technology, with a strong foundation in hotel operations - ideally in roles such as Revenue Manager, Front Desk Manager, Operations Manager, or General Manager
  • Demonstrate 2+ years of experience leading and managing a team, proven experience leading and managing a customer success or account management team - setting goals, providing coaching, and fostering a collaborative remote culture
  • Possess a deep understanding of hotel operations and the ability to translate that knowledge into strategic advisory conversations with hotel customers
  • Deliver exceptional communication and interpersonal skills - able to present and influence credibly at all levels, from front-line conversations to senior leadership
  • Show strong analytical mindset - able to build and interpret reports in Salesforce and Zendesk to monitor team performance and identify at-risk accounts
  • Demonstrate strong problem-solving and conflict resolution skills with the ability to handle escalated customer situations professionally
  • Self-motivated and thrives in a fast-paced, results-driven remote environment with excellent time and project management skills

Bonus Skills to Stand Out (Optional):

  • Experience with SaaS platforms or hospitality technology - PMS, RMS, channel managers, or similar - either as a user or in a customer-facing tech role
  • Familiarity with Salesforce, Zendesk, or similar CRM and support tools
  • Prior experience in a people leadership role within a hospitality technology or SaaS company

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $83,000 - $123,000 USD.
#LI-AM1

Apply