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Remote Front Desk Jobs in Dallas, TX (NOW HIRING)

RevText Communications

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Client Success Coach

Dallas, TX · Remote

$40K - $60K/yr

NICE TO HAVE ● Time in the fitness industry: studio, gym, franchise, front desk, coaching ... THE DETAILS ● W-2, full time. ● Remote. No office, no relocation. ● Compensation discussed in ...

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Remote Front Desk information

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How much do remote front desk jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote front desk in Dallas, TX is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.19 per hour, depending on experience, location, and employer.

What is a remote front desk?

A Remote Front Desk position involves handling administrative and customer service tasks from a location outside of the traditional office, often from home. Responsibilities typically include answering phones, scheduling appointments, responding to emails, and providing information to clients or visitors. This role relies heavily on strong communication skills and proficiency with various digital tools to manage tasks efficiently. Remote front desk staff help businesses maintain a professional and organized front-line presence without being physically on site.

How does a remote front desk professional typically communicate and coordinate with on-site staff and visitors?

Remote Front Desk professionals primarily use digital communication tools like email, instant messaging, and video calls to interact with on-site staff and visitors. They often manage scheduling, answer inquiries, and troubleshoot issues in real time, ensuring seamless operations despite not being physically present. Building strong relationships with the on-site team is important, as is mastering the company's communication platforms. Regular check-ins and clear protocols help maintain efficient coordination and a positive visitor experience.

What are the key skills and qualifications needed to thrive as a remote front desk, and why are they important?

To thrive as a Remote Front Desk professional, you need strong organizational abilities, multitasking skills, and proficiency in customer service, often supported by experience in administrative roles or hospitality. Familiarity with virtual communication platforms, scheduling software, and customer relationship management (CRM) systems is typically required. Outstanding verbal and written communication, problem-solving skills, and professionalism help you stand out in this position. These skills are crucial for efficiently managing client interactions, maintaining smooth operations, and representing the company positively in a remote environment.

What is the difference between Remote Front Desk vs Remote Receptionist?

AspectRemote Front DeskRemote Receptionist
CredentialsBasic administrative skills, sometimes customer service experienceSimilar credentials, often customer service or administrative background
Work EnvironmentHome-based, virtual setting, supporting multiple industriesHome-based, virtual, primarily in healthcare, corporate, or service sectors
Employer UsageHotels, clinics, offices, remote support teamsMedical offices, corporate reception, customer service centers
Search & ComparisonOften compared for virtual administrative rolesCommonly searched for in healthcare or corporate contexts

The Remote Front Desk and Remote Receptionist roles share similar credentials and work environments, both functioning as virtual administrative support. However, Remote Front Desk positions often support multiple industries and broader administrative tasks, while Remote Receptionists are more specialized, frequently in healthcare or corporate settings. Both roles are ideal for those seeking remote customer service and administrative work.

What are the most commonly searched types of Front Desk jobs in Dallas, TX?

The most popular types of Front Desk jobs in Dallas, TX are:

What are popular job titles related to Remote Front Desk jobs in Dallas, TX?

For Remote Front Desk jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Front Desk jobs in Dallas, TX look for?

The top searched job categories for Remote Front Desk jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Front Desk jobs?

Cities near Dallas, TX with the most Remote Front Desk job openings:

Remote Front Desk jobs near you
Infographic showing various Remote Front Desk job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,495 per year, or $18 per hour.

Help Desk Technician

Dallas, TX • On-site, Remote

Advanced MedAesthetic Partners
Health Care and Social Assistance • 201 - 500 employees
Learn more about Advanced MedAesthetic Partnersexternal

$50K - $65K/yr

Full-time

Posted 3 days ago

New

Job description

Help Desk Technician
Location: Remote in CA, CT, DC, FL, GA, IN, MD, MI, MO, NC, NJ, NY, OK, OR, SC, TN, TX, UT, WA
Job Type: Full-Time
Compensation: $50,000 - $65,000/yr
Schedule/Availability: Open Availability - must be able to work a flexible schedule.
Who We Are:
At AMP, our mission is to amplify confidence and enhance lives by elevating the delivery of exceptional aesthetic care through innovative solutions and collaboration with our partner practices.
Through expert care, innovative services, and personalized attention, we help each patient feel their best, inside and out. By amplifying confidence, we empower individuals to take on the world with renewed self-assurance, while enhancing lives through transformative experiences that promote lasting happiness and fulfillment.
Our values guide how we work, how we serve our patients, and how we support one another. They are not abstract ideals-they are reflected in our daily decisions, behaviors, and standards.
  • Teamwork comes first - You'll be surrounded by supportive, motivated teammates
  • Growth is constant - We invest in your development and advancement
  • Community matters - We foster an inclusive, welcoming environment
  • We celebrate wins - Recognition and appreciation are part of our culture

Our Values:
Leadership • Excellence • Growth • Integrity • Community
Role Summary:
As a Help Desk Technician, you will be the calm, capable voice on the other end of the line when technology gets in the way of patient care. Using strong troubleshooting skills and genuine patience, you'll keep the hardware, software, and systems running across AMP's growing network of medical aesthetics practices, soon to include Heyday's studios alongside our existing partner locations. You're the person practice teams call when a front desk computer won't start or a card reader won't connect, and every ticket you close is one less thing standing between a patient and their appointment.
By resolving issues quickly, documenting clearly, and thinking ahead about what will break next, the Help Desk Technician keeps dozens of practices running smoothly day to day. The ideal candidate is patient with non-technical users, sharp under pressure, and genuinely curious about solving problems. This role is more than a support seat, it's a front-row view into how a fast-growing, multi-brand healthcare company keeps its technology reliable at scale.
Responsibilities:
  • Serve as first-line support for hardware, software, network, and peripheral issues submitted through our IT ticketing system.
  • Triage, prioritize, and resolve Tier 1 support tickets within defined SLA windows, escalating more complex issues to the Director of IT.
  • Provide remote and phone-based troubleshooting to practice staff across our multi-state network.
  • Set up, configure, and deploy workstations, printers, tablets, and mobile devices for new users and new locations, including as Heyday's studios come online.
  • Manage user accounts and access in Microsoft 365 (Outlook, Teams, SharePoint) and other core platforms.
  • Support onboarding and offboarding workflows, including device provisioning and account deactivation.
  • Maintain accurate documentation of issues, resolutions, and asset inventory.
  • Assist with software installations, updates, and basic configuration across practice and corporate systems.
  • Support the Director of IT with infrastructure projects, vendor coordination, and systems rollouts.
  • Spot recurring issues and contribute to knowledge base articles and internal documentation.

Requirements
EXPERIENCE & SKILLS:
  • 2+ years of experience in a help desk, IT support, or desktop support role (internship or academic experience considered).
  • Working knowledge of Windows 10/11, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), and Active Directory.
  • Familiarity with ticketing systems (Linear, Zendesk, Jira, or equivalent).
  • Basic understanding of networking concepts (DNS, DHCP, VPN, Wi-Fi troubleshooting).
  • Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
  • Comfortable supporting a fast-paced, multi-location, multi-brand environment with shifting priorities.
  • CompTIA A+ certification preferred but not required; candidates actively pursuing certification are encouraged to apply.
  • Healthcare or multi-location retail/service environment experience preferred.
  • High school diploma or equivalent required.

PHYSICAL REQUIREMENTS:
To ensure the safety and well-being of our employees, we have established the following physical requirements.
  • This position requires knowledge of various aspects of hardware and software troubleshooting.
  • Must possess good organizational skills to manage a high volume of tickets and competing priorities.
  • This position requires the ability to sit and work at a computer for prolonged periods, with occasional walking, standing, and bending to set up or repair equipment.
  • Frequent talking and listening when providing phone and remote support to non-technical users.
  • Frequent use of the phone, computer, and other technologies.
  • Employees will be asked to travel and must be able to carry and maneuver their luggage and navigate through various transportation modes (car, airplane, bus, train).

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status as protected by applicable law. AMP complies with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMP is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported.
The pay range for this role is:
50,000 - 65,000 USD per year (AMP HQ)

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