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Remote Front Desk Jobs in Virginia (NOW HIRING)

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Remote Front Desk information

See Virginia salary details

$10

$18

$24

How much do remote front desk jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote front desk in Virginia is $18.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.24 per hour, depending on experience, location, and employer.

What is a remote front desk?

A Remote Front Desk position involves handling administrative and customer service tasks from a location outside of the traditional office, often from home. Responsibilities typically include answering phones, scheduling appointments, responding to emails, and providing information to clients or visitors. This role relies heavily on strong communication skills and proficiency with various digital tools to manage tasks efficiently. Remote front desk staff help businesses maintain a professional and organized front-line presence without being physically on site.

How does a remote front desk professional typically communicate and coordinate with on-site staff and visitors?

Remote Front Desk professionals primarily use digital communication tools like email, instant messaging, and video calls to interact with on-site staff and visitors. They often manage scheduling, answer inquiries, and troubleshoot issues in real time, ensuring seamless operations despite not being physically present. Building strong relationships with the on-site team is important, as is mastering the company's communication platforms. Regular check-ins and clear protocols help maintain efficient coordination and a positive visitor experience.

What are the key skills and qualifications needed to thrive as a remote front desk, and why are they important?

To thrive as a Remote Front Desk professional, you need strong organizational abilities, multitasking skills, and proficiency in customer service, often supported by experience in administrative roles or hospitality. Familiarity with virtual communication platforms, scheduling software, and customer relationship management (CRM) systems is typically required. Outstanding verbal and written communication, problem-solving skills, and professionalism help you stand out in this position. These skills are crucial for efficiently managing client interactions, maintaining smooth operations, and representing the company positively in a remote environment.

What is the difference between Remote Front Desk vs Remote Receptionist?

AspectRemote Front DeskRemote Receptionist
CredentialsBasic administrative skills, sometimes customer service experienceSimilar credentials, often customer service or administrative background
Work EnvironmentHome-based, virtual setting, supporting multiple industriesHome-based, virtual, primarily in healthcare, corporate, or service sectors
Employer UsageHotels, clinics, offices, remote support teamsMedical offices, corporate reception, customer service centers
Search & ComparisonOften compared for virtual administrative rolesCommonly searched for in healthcare or corporate contexts

The Remote Front Desk and Remote Receptionist roles share similar credentials and work environments, both functioning as virtual administrative support. However, Remote Front Desk positions often support multiple industries and broader administrative tasks, while Remote Receptionists are more specialized, frequently in healthcare or corporate settings. Both roles are ideal for those seeking remote customer service and administrative work.

What are the most commonly searched types of Front Desk jobs in Virginia?

The most popular types of Front Desk jobs in Virginia are:

What are popular job titles related to Remote Front Desk jobs in Virginia?

For Remote Front Desk jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Front Desk jobs in Virginia look for?

The top searched job categories for Remote Front Desk jobs in Virginia are:

What cities in Virginia are hiring for Remote Front Desk jobs?

Cities in Virginia with the most Remote Front Desk job openings:

Remote Front Desk jobs near you
Infographic showing various Remote Front Desk job openings in Virginia as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,578 per year, or $18.1 per hour.

Front Desk Associate

Commander, Navy Installations Command

Williamsburg, VA • On-site, Remote

$17.25/hr

Full-time

Re-posted 10 days ago

Commander, Navy Installations Command rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

11th of 49 rated military and defense

Job description

Summary
This position is assigned to the Morale, Welfare, and Recreation (MWR) Recreational Lodging Program; Fleet Readiness (N92); Commander, Navy Installations Command (CNIC); Cheatham Annex. The incumbent performs front desk and reservation functions for the MWR Recreational lodging program. Recreational Lodging operations may include Recreational Vehicle Parks, Vacation Rentals (cottages, cabins, single houses, townhomes, duplexes, mobile homes, hotels, apartments, and yurts), and/or campgrounds.
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Duties
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  • Duties include but are not limited to:

  • Utilizes the Property Management System (PMS) to access the guest information, retrieve reservation information, change or cancel reservations as requested by the guest, or register guests. Verifies registration information, secures a credit card for incidental expenses, and authorizes credit card for room charges. Provides guests with their room key or card.
  • Provides assistance in handling customer complaints, involving management as necessary.
  • Receives requests and processes reservations within established guidelines. When rooms/spaces are not available, provides an option to be on a waitlist and/or alternative lodging or RV Parks in the area.
  • Registers and assigns rooms/spaces to guests, transmitting and receiving messages, keeping records of occupied rooms/spaces and guest accounts, making and confirming reservations, and presenting statements to and collecting payments as necessary.
  • Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures.
  • Ensures guest security and privacy is maintained at all times.
  • Interacts with guests professionally; answers questions concerning the facility, amenities, and provides information about local attractions.
  • Inventories all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat.
  • Runs and prints various reports from the PMS such as Expected Arrivals, Departure List, In-House Guest List and Night Audit reports, as requested.
  • Answers phones and transfers calls to appropriate individuals.
  • Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required.
  • Retrieves Lost and Found items and contacts the guest regarding lost or found items.

Requirements
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Conditions of employment
  • Must pass all applicable records and background check.
  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused.
  • This position is subject to the possibility of working on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours.
  • The incumbent may be recalled to duty and/or required to work overtime, as necessary to meet mission requirements.
  • May be required to possess a valid state driver's license. Travel to other Recreational Lodging facilities may be required within the normal scope of duties.
  • Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (Review required documents section for more information.)

Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate must possess:
  • Knowledge of daily front desk operations of a hotel or RV Parks.
  • Knowledge of basic principles, concepts, standards, and regulations related to hospitality operations.
  • Knowledge of an automated property management system(s)
  • Skill in resolving customer complaints.
  • Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook).
  • Skill in basic math.
  • Skill in reading.
  • Ability to handle, control, and account for large amounts of cash.
  • Ability to handle, address and resolve customer complaints.
  • Ability to communicate effectively both orally and in writing, in English.

Education
This position does not have a positive education requirement.
Additional information
Salary is dependent on experience and/or education.
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
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