NA Inside Sales (PAW/Human) - Kennesaw, GA (Remote)
Health & Wellness, ADM Nutrition
ADM is a leader in microbial biotechnology, microbiome and natural health solutions with a science-focused portfolio that addresses the current needs and challenges for today's consumer. Our comprehensive and holistic vision spans across cellular and molecular biology, microbiology, nutrition and metabolomics, bioprocesses and genomics. Through R&D-based harmonized research platforms, ADM has unparalleled expertise in finding, designing and developing microorganisms for industrial and health-related purposes. Our commitment to quality, excellence and pushing boundaries at every stage of product development sets us apart.
Within the fields of probiotics and postbiotics, ADM's capabilities cover the entire process from strain discovery to commercial production, developing new functional, scientifically-documented biotic strains that address today's consumer needs. We pride ourselves in collaborating with our partners to tailor new products for the desired end target, using all other tools available within ADM's eleven laboratories and vast global network of R&D and application centers.
Role Description
Title: Inside Sales - NA
Reporting to: Sales Director, H&W
Role Summary:
The Inside Sales - NA will be responsible for driving revenue growth and strengthening customer relationships across the North America region. This role will focus on both supporting existing accounts and developing new business opportunities within the H&W portfolio. The successful candidate will act as a key liaison between customers and internal teams, ensuring that the H&W business continues to deliver exceptional value and service while advancing strategic growth objectives.
Key Responsibilities:
- Account Management: Manage and grow a portfolio of H&W accounts across North America, ensuring retention, satisfaction, and long-term partnership development.
- Business Development: Identify, pursue, and close new business opportunities that align with the H&W strategic growth plan.
- Cross-Functional Collaboration: Work closely with Sales, Marketing, CD&D, Platform, and Customer Service teams to deliver seamless customer experiences and coordinated go-to-market execution.
- Performance Tracking: Monitor account performance, sales metrics, and pipeline progress to ensure achievement of revenue and business goals.
- Customer Advocacy: Serve as the voice of the customer within the organization, proactively identifying opportunities to enhance value and strengthen relationships.
Qualification, Experience and Technical Capability:
- Prefer candidates who have a BS in biochemistry/microbiology//food science or similar degree in human life sciences.
- Must have a minimum of 1-2 years successful experience in business development/sales/sales support or product management preferably in the functional ingredients space
- Previous experience related to Biotics valuable
- CRM & Salesforce friendly preferred
- Demonstrated ability to collaborate across matrix organization and team player
Key Outcomes - First 90-180 Days
- Fast Salesforce adaptation and Q-Pulse learning. KPI number of requests placed and technical documents shared.
- Lead management and generation. KPI 50 leads in first 180 days.
- Lead conversion into opportunities. KPI 10 opportunities in the firs 180 days.
- Integrate with the existing team.
Key Outcomes - Ongoing Metrics
- Annual revenue and gross margin (GM) attainment
- Grow the sales pipeline to meet pre-defined targets and deliver financial targets
- Demonstrate an ability to close opportunities by meeting win-rate targets
- Forecast accuracy and CRM data integrity
- Customer retention and satisfaction scores
Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
REF:110199BR
About ADM
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.
#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law
Benefits and Perks
Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:
- Physical wellness - medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
- Financial wellness - flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers' compensation, legal assistance, identity theft protection.
- Mental and social wellness - Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).
Additional benefits include:
- Paid time off including paid holidays.
- Adoption assistance and paid maternity and parental leave.
- Tuition assistance.
- Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.
Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.
If hired, employees will be in an "at-will position" and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
The pay range for this position is expected to be between:
