p style=margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serif;color:blackZurich is seeking an individual interested in growing their claims career with our Commercial General Liability Team./span/pp style=margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serif;color:blackAt Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.
The candidate selected for this opportunity can be remote if based out of California or Washington or a hybrid work schedule from our North American Claims office in Gold River, CA./span/pp style=margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serif;color:blackAs a Senior Claims Specialist, you will work with a team of claims professionals with diverse experiences and backgrounds. This environment will support your development as you hone your technical skill set in General Liability policy interpretation and coverage analysis to resolve your claims effectively. /span/pp style=margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serif;color:blackAt this level, you will handle multi-party commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service./span/pp style=margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serif;color:blackYou will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience. Additionally, you will learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled in the most efficient, effective way while delivering a quality customer-centric claims experience. /span/pp style=margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongspan style=color:blackBasic Qualifications:/span/strong/span/pp style=margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif /pul style=margin-top:0.0in;margin-bottom:0.0inli style=margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serif;color:blackJuris Doctor with 2+ years of experience in Claims and/or Litigation Management brOR/span/lili style=margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serif;color:blackBachelor’s Degree with 6+ years of experience in Claims and/or Litigation Management brOR/span/lili style=margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serif;color:blackHigh School Diploma Equivalent with 8+ years of experience in Claims and/or Litigation Management brOR/span/lili style=margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serif;color:blackZurich Certified Insurance Apprentice with an Associate Degree and 6+ years of experience in Claims and/or Litigation Management brOR/span/lili style=margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serif;color:blackCompletion of Zurich Claims Training Program and 6+ years of experience in Claims and/or Litigation Management/span/lili style=margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serif;color:blackMust obtain and maintain required adjuster license(s)/span/lili style=margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serif;color:blackProficiency in Microsoft Office/span/lili style=margin:0.0in 0.0in 0.0in 32.0px;line-height:normal;background-color:white;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serif;color:blackKnowledge of insurance regulations, markets, and products/span/li/ulp style=margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongspan style=color:blackPreferred Qualifications:/span/strong/span/pp style=margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif /pul style=margin-bottom:0.0in;margin-top:0.0px type=discli style=line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0pt6+ years of experience handling Commercial General Liability (CGL) construction claims, including third-party bodily injury and property damage./span/lili style=line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0pt6+ years of experience managing construction general liability claims involving bodily injury and property damage under wrap-up policies./span/lili style=line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0pt6+ years of experience with OCIP/CCIP wrap-up policies./span/lili style=line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptExtensive litigation experience./span/lili style=line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptCurrently hold an active adjusters license/span/lili style=line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptExperience collaborating across work groups ability to develop and maintain strong relationships/span/lili style=line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptUnderstands claims adjustment process and possesses the ability to determine scope/exposure for losses/span/lili style=line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptUnderstands the use of vendors and how litigation strategies are developed/span/lili style=line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptUnderstands and applies financial and actuarial/reserving concepts./span/lili style=line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptFamiliarity with negotiation strategies and experience in suggesting alternative approaches/span/lili style=line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptNegotiation skills/span/lili style=line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptOrganizational and time management skills/span/lili style=line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptMS Office/span/lili style=line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptCustomer service experience/span/lili style=line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptStrong analytical, critical thinking, and problem-solving skills/span/lili style=line-height:normal;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptStrong verbal and written communication skills/span/li/uldiv/divp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0pt;color:blackYour pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases.
If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $75,800.00 - $124,100.00, with short-term incentive bonus eligibility set at 15%./span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptWe offer competitive pay and comprehensive benefits for employees and their families.
[Learn more about Total Rewards a title= href=https://www.zurichna.com/careers/benefits target=_selfhere/a.]/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrong /strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongWhy Zurich?/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptAt Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®./span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptJoin us for a brighter future—for yourself and our customers./span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptZurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law.
Equal Opportunity Employer disability/vets./span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptZurich complies with 18 U.S. Code § 1033./span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrong /strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongPlease note:/strong Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal./span/ppspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifLocation(s): AM - California Virtual Office, AM - Gold River, AM - Washington St Virt.
OfficebrRemote Working: HybridbrSchedule: Full TimebrEmployment Sponsorship Offered: No br brspan style=color:#ffffffLinkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE #LI-HYBRID /span/span/p