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Remote Flight Operations Manager Jobs in Texas (NOW HIRING)

Certinia

Business Strategy and Operations Manager

Austin, TX · On-site +1

$132K/yr

Operations Manager, Customer Success & Customer Experience Remote US WHO WE ARE Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from ...

Marsh & McLennan Companies, Inc.

$93K - $173K/yr

This position is fully remote and can be located anywhere in the US. A day in the life. As our Corporate Operations Manager on the Offshore Business Operations Team in the Employee Health & Benefits ...

AVTC Group

Propulsion Engineer

Houston, TX · On-site +1

... No remote is available * Serve as the Chemical Propulsion Refueling Lead acting as the cross ... Operations. * Assist the System Manager in the development of Flight Rules and operational ...

Bestow

Senior Product Operations Manager

Dallas, TX · On-site +1

$185K/yr

Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth ... Collaborate with TPM and Implementation Managers to ensure release operations are delivering on our ...

CVS Health

Manager, Service Operations

Dallas, TX · Remote

$60K - $132K/yr

Manages budgets related to service operations, ensuring that expenditures are within approved ... Prior provider/clinical engagement experience * 3+ years leadership in a remote/call center ...

ForeFlight

Sr. Solutions Engineer Brazil

Austin, TX · On-site +1

$54.75 - $70.50/hr

This role will be remote from São PauloBrazil, must have right to work in Brazil. In this role ... In depth experience with complex aviation applications (flight operations and flight deck) and ...

USAA

Manager, Claims Operations - Field

Austin, TX · Remote

$197K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a Manager, Claims Operations ...

Firefly Aerospace

Principal Software Engineer

Cedar Park, TX · On-site +1

$126K - $170K/yr

... flight software, and mission operations. You will work at the intersection of modern software ... Fully remote candidates may also be considered, provided they can travel to Austin for ...

Firefly Aerospace

Principal Software Engineer

Cedar Park, TX · On-site +1

$126K - $170K/yr

... flight software, and mission operations. You will work at the intersection of modern software ... Fully remote candidates may also be considered, provided they can travel to Austin for ...

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All JobsFlight Operations JobsRemote Flight Operations Manager JobsRemote Flight Operations Manager Jobs in Texas

Remote Flight Operations Manager information

What is a remote flight operations manager?

A Remote Flight Operations Manager is responsible for overseeing and coordinating flight operations from an off-site location, often using digital and communication technologies. Their duties typically include managing schedules, ensuring regulatory compliance, handling crew coordination, and responding to operational issues. They play a crucial role in maintaining the safety, efficiency, and reliability of flight operations, even when not physically present at the airport or airline hub. This role is increasingly important as airlines and aviation companies embrace remote work solutions for operational staff.

How does a remote flight operations manager effectively coordinate with on-site teams and pilots across different locations?

A Remote Flight Operations Manager utilizes a combination of digital communication tools, standardized protocols, and scheduled briefings to ensure seamless collaboration with on-site teams and pilots. They are responsible for monitoring flight schedules, managing crew assignments, and addressing operational issues in real time, often across multiple time zones. Regular virtual meetings and clear documentation are essential for maintaining situational awareness and ensuring compliance with safety and regulatory standards. By fostering open communication channels and building strong relationships, remote managers can effectively support flight operations and respond promptly to any challenges.

What are the key skills and qualifications needed to thrive as a remote flight operations manager, and why are they important?

To thrive as a Remote Flight Operations Manager, you need expertise in aviation regulations, flight planning, and operational management, often supported by a degree in aviation or a related field and relevant certifications such as FAA Dispatcher License. Familiarity with flight operations software, scheduling systems, and real-time communication tools is typically required. Exceptional leadership, problem-solving, and communication skills are crucial for coordinating teams and responding to dynamic, time-sensitive situations. These skills ensure the safe, efficient, and compliant management of flight operations, especially when overseeing teams and schedules remotely.

What is the difference between Remote Flight Operations Manager vs Remote Flight Dispatcher?

AspectRemote Flight Operations ManagerRemote Flight Dispatcher
CredentialsFAA certifications, aviation management experienceFAA dispatcher license, aviation knowledge
Work EnvironmentOversees flight operations, manages teams remotelyCoordinates flights, plans routes remotely
Industry UsageAirlines, private aviation companiesAirlines, charter services

The Remote Flight Operations Manager focuses on overseeing overall flight operations and managing teams, requiring management experience and certifications. In contrast, the Remote Flight Dispatcher handles flight planning and coordination, emphasizing route planning and FAA dispatcher credentials. Both roles are essential in aviation, often working closely but with distinct responsibilities and qualifications.

What are popular job titles related to Remote Flight Operations Manager jobs in Texas?

For Remote Flight Operations Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Flight Operations Manager jobs in Texas look for?

The top searched job categories for Remote Flight Operations Manager jobs in Texas are:

What cities in Texas are hiring for Remote Flight Operations Manager jobs?

Cities in Texas with the most Remote Flight Operations Manager job openings:

Remote Flight Operations Manager jobs near you
Infographic showing various Remote Flight Operations Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Business Strategy and Operations Manager

Certinia

Austin, TX • On-site, Remote

$132K/yr

Full-time

Posted 4 days ago

Job description

Operations Manager, Customer Success & Customer Experience
Remote US
WHO WE ARE
Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success (CS), and Financial Management (FM) solutions-delivered on Salesforce's leading cloud platform-provide the ability to run a connected services business, deliver with intelligence, and achieve business agility. Headquartered in Austin, Texas with presence around the world, Certinia is backed by Haveli Investments, TA Associates, General Atlantic and Salesforce Ventures. For more information, visit www.certinia.com.
THE ROLE
We are seeking a highly motivated Post-Sales Operations professional to join the Customer Operations team. The role will have a focus on long-term strategic projects, innovation leveraging AI, and management of critical technology needed for Customer Operations (CO). This is a great opportunity to gain a broad perspective and have a direct impact on the company's growth. The ideal candidate is self-motivated, detail oriented, and passionate about helping sales and partner teams execute and succeed.
WHAT YOU WILL DO IN THIS ROLE
  • System Administration: Own and maintain the CS/CX technology stack (CRM, health scoring tools, customer journey/engagement platforms, reporting dashboards), ensuring data integrity, integration reliability, and consistent configuration across systems.
  • System Administration: Administer and optimize CS Cloud objects, fields, and workflows specific to Customer Success and Customer Experience, partnering with IT/RevOps to implement changes without disrupting live operations.
  • Data Integrity: Troubleshoot and resolve data quality and system issues across the CS tech stack, acting as the first point of escalation for tool-related questions from the broader CS/CX team.
  • Data Integrity & Hygiene: Perform regular audits of CRM and CS Cloud data to ensure client records, account statuses, and account activity are accurate for corporate reporting.
  • Reporting & Analytics: Build and maintain reporting and analytics infrastructure (dashboards, scorecards, automated alerts) that gives CS/CX leaders real-time visibility into account health, churn risk, and customer engagement signals.
  • Process Engineering & Management: Design, document, and rollout core CS/CX processes (onboarding handoffs, health check cadences, escalation paths, renewal workflows) within the tech stack to ensure consistency across team members and customer segments.
  • Change Management: Lead the rollout of new operational initiatives, tools, or policies, including the creation of training & enablement materials and conducting workshops to ensure adoption of new systems and workflows across the organization.
  • Business Management: Identify process inefficiencies through data analysis - using tool-generated reporting to surface bottlenecks, inconsistent workflows, or gaps in coverage - and recommend practical fixes.
  • Strategy Execution: Partner with CS/CX leadership to translate strategic priorities into operational requirements, ensuring process changes are reflected accurately in system configuration and reporting.
  • Renewal & Forecasting: Drive the quarterly forecasting process by analyzing upcoming renewals and predicted churn to provide leadership with financial outlooks.
  • Compensation Design & Management: collaborate with leadership to design annual compensation model for the Customer Success team ensuring that KPIs can be successfully automated in compensation management software (CMS)
  • NPS Ownership: Launch and facilitate semi-annual Net Promoted Score (NPS) surveys across customer segments; analyze response data to identify core drivers of satisfaction and churn risk

WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE
  • 8+ years of experience in Revenue/Customer Operations, Sales Operations, or a similar operations role, ideally supporting Customer Success or Customer Experience functions in a B2B SaaS environment.
  • Hands-on administration experience with Salesforce (or a comparable CRM), including object/field configuration, workflow automation, and report/dashboard building - direct admin experience strongly preferred over end-user experience only.
  • Proficiency with data analysis and reporting tools (Excel/Google Sheets at an advanced level; SQL or BI tools like Tableau/Looker a plus) to manipulate, analyze, and visualize customer data.
  • Experience working within or supporting a customer health scoring or churn risk model, understanding how signals (usage, support volume, sentiment, renewal data) feed into predictive or risk-based frameworks.
  • Familiarity with CS/CX platforms and adjacent tools (e.g., Gainsight, Totango, ChurnZero, Salesforce Experience Cloud, survey/NPS tools) - direct experience with one or more is a strong plus.
  • Working knowledge of AI-enabled operations tools (AI-assisted reporting, chatbots, agent-based tools) and comfort evaluating or piloting new technology as part of the stack.
  • Strong process orientation - demonstrated ability to document workflows, identify inefficiencies, and translate operational strategy into scalable, repeatable process design.
  • Excellent cross-functional communication skills, with experience partnering across CS, CX, Sales, IT, and RevOps stakeholders to align tooling and process decisions.
  • Detail-oriented and self-directed, comfortable managing multiple concurrent projects in a fast-paced, evolving environment where processes and systems are still being formalized.
  • Demonstrated ability with project management of technology suites being self implemented and maintained within the business
  • Ability to work cross-functionally, with multiple teams and stakeholders
  • Ability to thrive in high-intensity, rapidly changing environment, and to successfully manage multiple projects simultaneously with a sense of urgency
  • Must be results oriented and able to move forward in a sometimes ambiguous environment
  • BS/BA required

WHAT ELSE WOULD BE GREAT
  • CS Platform Admin (CS Cloud, Gainsight, Totango)
  • SalesForce certifications
  • CS Certifications
  • Claude AI experience
  • Google Gemini and Gem experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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