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Remote Flight Coordinator Jobs in Raleigh, NC (NOW HIRING)

DAN

TravelAssist Case Manager

Durham, NC · On-site +1

$19 - $24.50/hr

Commensurate with experience This position is responsible for coordinating travel assistance ... flight physiology is a plus. * Excellent knowledge of case management principles, healthcare ...

All JobsFlight JobsRemote Flight Coordinator JobsRemote Flight Coordinator Jobs in Raleigh, NC

Remote Flight Coordinator information

See Raleigh, NC salary details

$15

$22

$31

How much do remote flight coordinator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote flight coordinator in Raleigh, NC is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.00 per hour, depending on experience, location, and employer.

What is a remote flight coordinator?

A Remote Flight Coordinator is a professional who manages and oversees the logistical aspects of flights from a remote location, rather than being physically present at an airport or airline operations center. Their responsibilities often include scheduling flights, coordinating with pilots and crew, monitoring weather conditions, and ensuring compliance with aviation regulations. Remote Flight Coordinators use specialized software and communication tools to perform their duties efficiently. This role is essential in supporting airline operations, private charters, or cargo flights, especially as remote work becomes more common in the aviation industry.

What are the key skills and qualifications needed to thrive as a remote flight coordinator?

To thrive as a Remote Flight Coordinator, you need strong organizational abilities, attention to detail, and knowledge of flight operations, typically supported by experience in aviation or a related field. Familiarity with flight planning software, scheduling systems, and communication platforms is commonly required. Excellent problem-solving, multitasking, and interpersonal skills help manage logistics and coordinate with crews effectively. Mastery of these skills ensures safe, efficient, and seamless flight operations across multiple locations.

What is the difference between Remote Flight Coordinator vs Remote Travel Agent?

AspectRemote Flight CoordinatorRemote Travel Agent
CredentialsTypically requires knowledge of airline policies, certifications are optionalOften requires travel certifications or licenses
Work EnvironmentPrimarily airline or corporate travel departments, remote options availableIndependent or agency-based, remote work common
Industry UsageUsed mainly within airlines, corporate travel departmentsUsed across travel agencies, independent agents
Job FocusScheduling flights, coordinating airline logisticsPlanning entire trips, booking flights, hotels, activities

The main difference is that Remote Flight Coordinators focus on airline logistics and flight scheduling, often within airline or corporate settings, while Remote Travel Agents handle comprehensive travel planning and bookings for clients. Both roles may work remotely but serve different aspects of travel services.

What are the most common challenges faced by a remote flight coordinator, and how can they be managed?

As a Remote Flight Coordinator, one of the main challenges is maintaining effective communication with pilots, crew, and ground staff across different time zones and locations. Unexpected changes such as weather disruptions or last-minute schedule adjustments can also occur frequently. To manage these challenges, coordinators rely on robust scheduling software, clear communication protocols, and strong organizational skills. Building good relationships with team members and staying proactive about potential issues help ensure smooth operations and minimize stress.
What are popular job titles related to Remote Flight Coordinator jobs in Raleigh, NC? For Remote Flight Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Flight Coordinator jobs in Raleigh, NC look for? The top searched job categories for Remote Flight Coordinator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Flight Coordinator jobs? Cities near Raleigh, NC with the most Remote Flight Coordinator job openings:
Remote Flight Coordinator jobs near you
Infographic showing various Remote Flight Coordinator job openings in Raleigh, NC as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $46,253 per year, or $22.2 per hour.

TravelAssist Case Manager

DAN

Durham, NC • On-site, Remote

$19 - $24.50/hr

Full-time

Re-posted 9 days ago

Job description

TravelAssist Case Manager


POSITION OVERVIEW

FLSA: Exempt, Full Time

Department: Assistance Services

Primary Worksite: 6 West Colony Place, Durham, NC

Reports to: Vice President, Claims and Assistance Services

Salary: Commensurate with experience


This position is responsible for coordinating travel assistance, medical transportation, and related case management services. This isnot a Social Worker position and does not provide traditional social work services.


JOB SUMMARY

The TravelAssist Case Manager helps DAN members access their membership and insurance benefits when involved in a medical emergency while away from home. Members who need assistance call DAN's emergency hotline where queries are triaged by medical consultants who work with the treating physician to determine the medical needs and possible medical transportation needs of the member. Once a plan is finalized, the case is transferred to the TravelAssist Case Manager who is responsible for the operational execution of the mission.

Missions often begin with an emergency medical transportation to the closest medical facility. Other services include monitoring the member's condition and the mission as it progresses, keeping family members informed of the members situation, arranging follow up medical transfers, hyperbaric chamber treatments, physician visits, and more. Once the medical emergency passes, the TravelAssist Case Manager will help arrange transportation home, or to another medical facility for further care or treatment.


The TravelAssist Case Manager must exercise independent thinking and critically evaluate information to make appropriate decisions regarding mission parameters to ensure the best outcome for members.


RESPONSIBILITIES

  • Coordinate and provide safe, timely, effective, efficient, and member-centered care.
  • Promote quality and cost-effective interventions to improve outcomes.
  • Handle case assignments, draft service plans, review case progress, and determine case closure.
  • Facilitate multiple care aspects (case coordination, information sharing, etc.); interact with members to monitor their progress and ensure satisfaction.
  • Work with other DAN departments to develop and maintain an international database of local providers (air ambulance, hospitals, etc.) to supplement the existing Hyperbaric Chamber and Referral Physician databases.
  • Work with the DAN Medical Services department to develop clear lines of responsibility for case management and efficient SOPs for the management and transfer of cases.
  • Inform members of available DAN membership and insurance benefits so the member can make informed decisions.
  • Record case information, accurately complete all necessary forms, and produce reports as needed.
  • Adhere to professional standards outlined by DAN's protocols, rules, and regulations.


MINIMUM REQUIREMENTS

  • Proven working experience in travel assistance and/or medical case management, including expertise and knowledge in emergency/critical and acute care; medevac transport services, and understanding of flight physiology is a plus.
  • Excellent knowledge of case management principles, healthcare management, and reimbursement.
  • Critical, independent thinking where outcomes are often time-sensitive; must be self-motivated and able to work in high-pressure situations.
  • Effective communication skills, verbal and written, to build and maintain internal and external relationships.
  • Excellent organizational and time management skills, with the ability to multi-task, problem solve, prioritize, delegate, and meet critical deadlines.
  • Compassionate, with teamwork skills.
  • Typing and computer skills with proficiency in Microsoft Office software.
  • Bachelor's degree in the healthcare field or equivalent experience.


WORKSITE


The primary worksite is the DAN office in Durham, North Carolina. Following an introductory period (3 - 6 months), this position will be eligible for telecommuting or a remote work arrangement. Details will be discussed during the interview process

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