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Remote First Data Merchant Services Jobs in Raleigh, NC

IQVIA is growing! Hiring multiple Senior Data Team Leads across our FSP (Functional Service ... Medical, dental, and vision coverage beginning your first day of employment * 401(k) with company ...

IQVIA is growing! Hiring multiple Senior Data Team Leads across our FSP (Functional Service ... Medical, dental, and vision coverage beginning your first day of employment * 401(k) with company ...

Data-Video Generalist Job Type: Contractor Location: Remote - based in Alabama, Alaska, Arkansas ... Simply film your normal daily activities from a first-person point of view and earn money. [Link to ...

Data-Video Generalist Job Type: Contractor Location: Remote - based in Alabama, Alaska, Arkansas ... Simply film your normal daily activities from a first-person point of view and earn money. [Link to ...

Data-Video Generalist Job Type: Contractor Location: Remote - based in Alabama, Alaska, Arkansas ... Simply film your normal daily activities from a first-person point of view and earn money. [Link to ...

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Remote First Data Merchant Services information

What are the main challenges of working remotely as a Remote First Data Merchant Services representative, and how can I overcome them?

One common challenge in a remote First Data Merchant Services role is maintaining effective communication with both clients and your team, as you won’t have in-person interactions. Establishing a structured routine, using collaboration tools (like Slack or Microsoft Teams), and proactively reaching out to colleagues can help bridge this gap. Additionally, staying organized and self-motivated is crucial, as you’ll often manage client accounts, resolve payment issues, and support merchants independently. Regular training and feedback sessions offered by the company can also help you stay aligned with team goals and industry updates.

What are the key skills and qualifications needed to thrive as a Remote First Data Merchant Services representative?

To thrive as a Remote First Data Merchant Services Representative, you need strong knowledge of payment processing, customer service principles, and a background in finance or business, often supported by experience in merchant services. Familiarity with CRM software, payment gateways, and First Data systems is typically required, along with relevant certifications in payment processing or financial services. Excellent communication, problem-solving, and self-motivation are essential soft skills for managing client relationships and resolving issues remotely. These skills ensure efficient support, customer satisfaction, and the effective handling of merchant accounts in a competitive payments industry.

What is the difference between Remote First Data Merchant Services vs Remote Data Entry Specialist?

AspectRemote First Data Merchant ServicesRemote Data Entry Specialist
Required CredentialsBasic computer skills, familiarity with payment processing systemsTyping speed, attention to detail, basic computer skills
Work EnvironmentRemote, often within financial or payment processing companiesRemote, various industries including healthcare, finance, retail
Employer & Industry UsageFinancial services, payment processing companiesMultiple industries, administrative roles
Common Search & Comparison IntentUnderstanding roles in payment processing companiesData entry jobs, remote administrative roles

Remote First Data Merchant Services involves handling payment processing and merchant account management remotely within financial sectors. In contrast, Remote Data Entry Specialists focus on inputting data across various industries. Both roles are remote, but they differ in industry focus and specific skill requirements.

What is a Remote First Data Merchant Services representative?

Remote First Data Merchant Services are payment processing solutions provided by First Data (now part of Fiserv) that allow businesses to accept and manage electronic payments from anywhere, without needing to be physically present at a brick-and-mortar location. These services support online transactions, mobile payments, and remote invoicing, making it easier for businesses to manage sales in a digital environment. With secure payment gateways and virtual terminals, businesses can process credit card payments, handle recurring billing, and access transaction data remotely.
What are popular job titles related to Remote First Data Merchant Services jobs in Raleigh, NC? For Remote First Data Merchant Services jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote First Data Merchant Services jobs in Raleigh, NC look for? The top searched job categories for Remote First Data Merchant Services jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote First Data Merchant Services jobs? Cities near Raleigh, NC with the most Remote First Data Merchant Services job openings:
Infographic showing various Remote First Data Merchant Services job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Product Manager - Salesforce (Remote NY, NC)

First Citizens Bank

Raleigh, NC • On-site, Remote

$120K - $180K/yr

Full-time

Posted 6 days ago


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

109th of 171 rated banks


Job description

Overview

This is a remote role that may only be hired in the following location(s): NY, NC

This position is responsible for execution of the General Bank Salesforce product road map as defined by the Product Management team in support of business needs and objectives. Reviews business needs, associate feedback, performs quantitative analysis, and monitors industry/technology trends to facilitate development of an effective and efficient CRM solution based on the Salesforce Financial Services Cloud platform. Coordinates all functions of development from conception to implementation and ongoing support. Suggests enhancements, monitors associate experience, and ensures compliance with best practices. Experience working with Consumer, Business Banking & Lending, Treasury, and Merchant services highly preferred.


Responsibilities
  • Development - Assists in all stages of development for a business product. This includes but is not limited to planning & design, compiling resources, execution, and monitoring product launch. Tracks and reports progress to appropriate parties.
  • Product Management - Ensures products are developed and managed with a coordinated strategy. Collaborates with both internal and external parties to implement enhancements and resolve issues.
  • Market Analysis - Conducts analysis of market trends including changing regulations, competitor options, and evolving customer needs. Recommends changes based on analysis results to increase profitability and product appeal.
  • Customer Engagement - Tracks customer experience through all stages of a product. Develops strategies to ensure customer satisfaction and acquisition.

Qualifications

Bachelor's Degree and 6 years of experience in Product Management OR High School Diploma or GED and 10 years of experience in Product Management. Financial Services Industry experience, preferably in Consumer and Business Banking & Lending, Treasury and Merchant services. Deep understanding of Salesforce functionality and integration options. Strong analytical and data discovery/interpretation skills

License or Certification Type: Salesforce Certification preferred.

If hired in NY, the base pay for this position is generally between $120,000 and $180,000. If hired in NC, the base pay for this position is generally between $100,000 and $160,000. Actual starting
base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses,benefits, and/or other awards as outlined in the offer of employment.

Qualifications:

Bachelor's Degree and 6 years of experience in Product Management OR High School Diploma or GED and 10 years of experience in Product Management. Financial Services Industry experience, preferably in Consumer and Business Banking & Lending, Treasury and Merchant services. Deep understanding of Salesforce functionality and integration options. Strong analytical and data discovery/interpretation skills

License or Certification Type: Salesforce Certification preferred.

If hired in NY, the base pay for this position is generally between $120,000 and $180,000. If hired in NC, the base pay for this position is generally between $100,000 and $160,000. Actual starting
base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses,benefits, and/or other awards as outlined in the offer of employment.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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