ZipRecruiter

Log In

2

Remote First Companies Jobs in Phoenix, AZ (NOW HIRING)

Mission Lane

Operations Senior Manager, AI

Phoenix, AZ · On-site +1

$136K - $162K/yr

... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ... Most traditional credit card companies either overlook or overcharge this group because they have ...

Truvani

Video Editor REMOTE

Phoenix, AZ · On-site +1

Many companies claim it. We actually mean it. As a leading provider of high-quality supplements ... Portfolio or reel showing direct-response ads, product-focused edits, and mobile-first social ...

New

Truvani

Video Editor REMOTE

Phoenix, AZ · Remote

Many companies claim it. We actually mean it. As a leading provider of high-quality supplements ... Portfolio or reel showing direct-response ads, product-focused edits, and mobile-first social ...

New

Truvani

Video Editor REMOTE

Phoenix, AZ · Remote

Many companies claim it. We actually mean it. As a leading provider of high-quality supplements ... Portfolio or reel showing direct-response ads, product-focused edits, and mobile-first social ...

New

Symmetry

Life Insurance Agent, Remote

Scottsdale, AZ · On-site +1

$80K - $190K/yr

... companies in the industry. There is no cold calling, our leads system provides you with plenty of ... Do you enjoy helping others? We put people first. We create a positive culture and provide ...

Symmetry

Life Insurance Agent, Remote

Scottsdale, AZ · Remote

$80K - $190K/yr

... companies in the industry. There is no cold calling, our leads system provides you with plenty of ... Do you enjoy helping others? We put people first. We create a positive culture and provide ...

Symmetry

Life Insurance Agent, Remote

Scottsdale, AZ · On-site +1

$80K - $190K/yr

... companies in the industry. There is no cold calling, our leads system provides you with plenty of ... Do you enjoy helping others? We put people first. We create a positive culture and provide ...

Symmetry

Life Insurance Agent, Remote

Scottsdale, AZ · Remote

$80K - $190K/yr

... companies in the industry. There is no cold calling, our leads system provides you with plenty of ... Do you enjoy helping others? We put people first. We create a positive culture and provide ...

previous pagenext page

Showing results 21-40

All JobsFirst Companies JobsRemote First Companies JobsRemote First Companies Jobs in Phoenix, AZ

Remote First Companies information

See Phoenix, AZ salary details

$15

$27

$37

How much do remote first companies jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote first companies in Phoenix, AZ is $27.48, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $32.93 per hour, depending on experience, location, and employer.

What are remote first companies?

Remote first companies are organizations that prioritize remote work as the default mode of operation for their employees. This means that most work is designed to be done from anywhere, with physical office spaces being optional or used primarily for collaboration when necessary. Such companies invest in digital tools and communication processes to support distributed teams, ensuring equal access and opportunities for all employees regardless of location. The remote-first approach can help attract top talent, reduce overhead costs, and promote a better work-life balance.

What are the key skills and qualifications needed to thrive at a remote first company?

To thrive at a remote-first company, you generally need strong self-management, digital communication, and time management skills, along with relevant qualifications for your specific role. Familiarity with collaboration tools like Slack, Zoom, project management platforms, and cloud-based systems is essential. Proactive communication, adaptability, and a high degree of self-motivation are standout soft skills in remote environments. These abilities are crucial for maintaining productivity, clear team alignment, and effective collaboration without the structure of a traditional office.

What are some common challenges when working for remote first companies, and how can employees overcome them?

Working for remote-first companies can present challenges such as feelings of isolation, difficulty in communication across time zones, and maintaining work-life balance. Employees can overcome these by proactively engaging in virtual team meetings, using collaboration tools effectively, and establishing a dedicated workspace at home. Many remote-first organizations also encourage regular check-ins and virtual social events to foster connection and teamwork. By being intentional about communication and setting clear boundaries, employees can thrive in a remote-first environment.

What is the difference between Remote First Companies vs Remote Customer Support Representatives?

AspectRemote First CompaniesRemote Customer Support Representatives
Work EnvironmentCompany-wide remote work culture, flexible policiesIndividual remote role within a company, often flexible hours
Required CredentialsVaries by industry, often includes general business or tech skillsCustomer service experience, communication skills, sometimes technical knowledge
Industry UsageAcross tech, marketing, finance, and morePrimarily in tech, e-commerce, and service sectors

Remote First Companies are organizations that prioritize remote work across all departments, fostering a flexible, distributed work culture. Remote Customer Support Representatives are individual roles within such companies, focused on assisting customers remotely. While both share remote work environments, Remote First Companies emphasize company-wide policies, whereas Customer Support roles are specific job functions within these organizations.

What cities near Phoenix, AZ are hiring for Remote First Companies jobs?

Cities near Phoenix, AZ with the most Remote First Companies job openings:

Remote First Companies jobs near you
Infographic showing various Remote First Companies job openings in Phoenix, AZ as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $57,154 per year, or $27.5 per hour.

Operations Senior Manager, AI

Mission Lane

Phoenix, AZ • On-site, Remote

$136K - $162K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Key responsibilities

  • Own and develop Mission Lane's operations AI strategy from strategy through execution.

  • Work with cross-functional teams to evaluate, prioritize, and implement AI solutions to improve contact center operations and customer experience.

  • Establish governance, build cross-functional trust, and measure outcomes related to cost, quality, and customer experience.

Job description

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we're enabling people to unlock real financial progress. Sound like a mission you can get behind?

We're looking for an Operations Senior Manager, AI to own Mission Lane's operations AI agenda from strategy through execution, in a newly created role reporting to the Sr. Director of Operations. 

Every time a Mission Lane customer interacts with our contact center, they're in the middle of something. It could be a question they need answered, something to resolve, or a next step they're working toward. Getting the right information quickly keeps them moving, and how well our contact center operations run determines how consistently that happens. AI is central to how we keep improving that experience for our customers. That's the work of the Operations Senior Manager, AI.

The impact you'll make:

You'll have the scope and autonomy to develop and deliver an AI Operations strategy from the ground up: identifying problems where meaningful AI solutions exist, sizing the problems within the Mission Lane context, evaluating vendors, making the business cases, sequencing the work. You'll work with cross-functional teams across Product, Engineering, vendors, and Operations to execute it. 

Your success will be measured on outcomes that matter, including cost, quality, and customer experience. What matters most in year one, though, is getting the agenda right, building the cross-functional trust to move it forward, and establishing the governance needed to maintain and continuously improve the AI use cases.

You'll thrive in this role if:

  • You've worked inside an operations function and understand what happens when a change creates second-order problems no one anticipated. You plan for that.
  • You own the intent, not just the workstream. You're here to decide what the AI agenda should accomplish, not just coordinate the people doing the work.
  • You don't need a complete map to move. This path is genuinely new, and that's what's exciting about it.
  • You know how to hold cross-functional teams accountable without formal authority.
  • You're curious about what AI can actually do in an operational context, and that curiosity shows up in how you work.

Minimum Qualifications:

  • 5+ years of program or project management experience
  • 5+ years of operations leadership, including contact center or customer operations
  • Strong foundation in strategy development with a track record of driving results through cross-functional teams in ambiguous environments
  • Structured, data-driven problem solver with a bias for action
  • Comfortable owning an agenda without a playbook and earning executive trust through the work
  • Ability to travel approximately four times a year for two to five days at a time

Preferred Qualifications:

  • Experience implementing or overseeing AI or automation tools in an operations context
  • Background in financial services or consumer-facing products
  • Genuine curiosity about what AI can do in an operational context and optimism about the work of figuring it out

Compensation:

Annual full-time starting base salary range: $136,000 - $162,000

This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs.

Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/dental/vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-first work environment.

About Mission Lane:

Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. 

It all started with a realization:  nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn't do.

In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. 

Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.

Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.

Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status. 

Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law.  Applicants can initiate an accommodation request by contacting peopleexperience@missionlane.com.

Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.

Application Integrity:

Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We're looking for team members who share our dedication to transparency and truth. Please verify that the information in your application is accurate and complete. 

Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.