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Remote First Call Resolution Jobs in California (NOW HIRING)

INFOMEDIJI d.o.o.

Brand & PR Manager

Los Angeles, CA · On-site +1

... is the first name mentioned in immersive tech discussions. * Brand Communication: Develop and ... Case Task * CEO call (30 min) What We Offer Please note, that this is a fully remote contract role ...

Daisy Co.

Remote Appointment Specialist

Costa Mesa, CA · On-site +1

$45K/yr

Move fast through a call list and know your way around technology? We have a remote seat with your name on it. About Daisy: We're the first national brand for smart home and small business technology ...

GatherUp

Account Executive

San Francisco, CA · Remote

$100K - $140K/yr

Own deals end-to-end, from first call through close * Drive momentum through a fast, decisive sales ... We are a remote friendly company for the right candidate! #LI-Remote

KickUp

Account Executive, Southwest

Los Angeles, CA · On-site +1

We are a remote-first organization with high flexibility. We offer an extended holiday break ... call recordings, and case studies. With your first month, you will: * Join sales calls and begin ...

GatherUp

Account Executive

Walnut Creek, CA · Remote

$100K - $140K/yr

Own deals end-to-end, from first call through close * Drive momentum through a fast, decisive sales ... We are a remote friendly company for the right candidate! #LI-Remote

Ultrahuman

$21.50 - $29.25/hr

A user-first mindset with a commitment to delivering exceptional experiences. Perks: * Work ... resolution, and outline any next steps you would take (e.g., sending an email update or escalating ...

Cybercoders

In-House Counsel (REMOTE)

Los Angeles, CA · Remote

$125/hr

Fully Remote / High-Growth / Digital-First Operations The Role We are seeking a specialized In ... Familiarity with CCP, fee dispute resolution, and the procedural nuances of California probate ...

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Remote First Call Resolution information

What is the difference between Remote First Call Resolution vs Remote Customer Support Specialist?

AspectRemote First Call ResolutionRemote Customer Support Specialist
Primary FocusResolving customer issues on first contactProviding support and assistance to customers
Skills RequiredProblem-solving, communication, technical knowledgeCommunication, product knowledge, patience
Work EnvironmentRemote, often with performance metricsRemote, customer-facing role
CertificationsCustomer service or technical certifications beneficialCustomer service certifications helpful

Remote First Call Resolution focuses on resolving customer issues during the initial contact, emphasizing efficiency and problem-solving. In contrast, a Remote Customer Support Specialist provides ongoing support, handling multiple interactions to assist customers. Both roles are remote, require strong communication skills, and are vital in customer service industries.

What are the most commonly searched types of First Call Resolution jobs in California? The most popular types of First Call Resolution jobs in California are:
What cities in California are hiring for Remote First Call Resolution jobs? Cities in California with the most Remote First Call Resolution job openings:
Remote First Call Resolution jobs near you
Infographic showing various Remote First Call Resolution job openings in California as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Call Center Representative I - (Arabic or Spanish Speaking preferred)

Call Center Representative I - (Arabic or Spanish Speaking preferred)

Neighborhood Healthcare

Escondido, CA • On-site, Remote

$21 - $23.25/hr

Full-time

Re-posted 25 days ago

Neighborhood Healthcare rating

7.5

Company rating: 7.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision: a community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.

As a private, non-profit 501(C) (3) community health organization, we serve over 506,563 medical, dental, and behavioral health visits from more than 96,867 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.

Since 1969, our employees have been making this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If this sounds like an organization you would like to be a part of, we would love to meet you.

Role Overview

As a Healthcare Call Center Representative at Neighborhood Healthcare, you will play a crucial role in ensuring our patients receive the care and assistance they need. You will serve as the first point of contact for patients, responding to their inquiries, providing information, appointment scheduling and guiding them through the healthcare process. Your exceptional communication skills and empathetic nature will help create a positive experience for our patients and their families.

Position will have an option of remote work (in San Diego County or Riverside County) once on-site training completed.

Why Join Our Patient Navigation- Call Center Team:

  1. Make a Difference: By providing excellent customer service, you will directly contribute to the well-being of patients and their families.
  2. Professional Development: We value continuous learning and offer opportunities for career growth and development within the organization.
  3. Supportive Environment: We foster a positive and inclusive work culture, promoting teamwork, open communication, and work-life balance.
  4. Competitive Compensation: We offer a competitive salary, along with benefits and incentives, to recognize and reward your hard work.
  5. Impactful Work: Your role as a Healthcare Call Center Representative will be critical in shaping the patient experience and improving our services.

Join our team of dedicated professionals who are passionate about healthcare and committed to providing exceptional service. Apply now to embark on a rewarding career as a Healthcare Call Center Representative with Neighborhood Healthcare, we are #BetterTogether!

Healthcare Call Center Representative I

Requirements:

One year of Customer Service experience preferred

High School Diploma or GED

Arabic/English or Spanish/English bilingual preferred

Pay range: $21.00 - $23.25 per hour, depending on experience.

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.

What Neighborhood Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom