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Remote Financial Counselor Jobs in Arizona (NOW HIRING)

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Counsel - Operations

Scottsdale, AZ · On-site +1

Partner with internal departments such as compliance, human resources, finance, and operations to ... remote work standards. * The position is located in Scottsdale, Arizona. * The role requires the ...

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How much do remote financial counselor jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote financial counselor in Arizona is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.16 per hour, depending on experience, location, and employer.

What is a remote financial counselor?

A Remote Financial Counselor provides financial guidance and support to clients from a remote location, typically via phone, video calls, or online platforms. They help individuals manage budgets, reduce debt, improve credit, and plan for financial goals. This role often requires knowledge of financial principles, advising techniques, and sometimes certification or licensing. Remote Financial Counselors may work for financial institutions, nonprofits, or as independent consultants. Their primary goal is to educate and empower clients to make informed financial decisions.

What does a remote financial counselor do?

A typical day for a Remote Financial Counselor includes conducting scheduled video or phone consultations with clients, reviewing and analyzing their financial situations, and providing tailored advice on budgeting, debt management, and future planning. You’ll also update and maintain client records using digital tools, respond to emails or chat inquiries, and occasionally prepare educational materials. Collaboration with other financial professionals or specialists may be required for complex cases. The remote nature of the role offers flexibility but also requires strong self-management to remain productive and responsive to client needs.

What are the key skills and qualifications needed to thrive as a remote financial counselor?

To thrive as a Remote Financial Counselor, you need a strong background in personal finance, counseling, and financial planning, often supported by a relevant degree or certification such as AFC®, CFP®, or similar credentials. Familiarity with financial planning software, secure communication platforms, and CRM systems is typically required for efficient virtual advising. Outstanding interpersonal skills, active listening, and the ability to explain complex concepts clearly set exceptional counselors apart. These skills are crucial for building trust, providing effective guidance, and empowering clients to make sound financial decisions from a remote setting.

What are popular job titles related to Remote Financial Counselor jobs in Arizona?

For Remote Financial Counselor jobs in Arizona, the most frequently searched job titles are:

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The top searched job categories for Remote Financial Counselor jobs in Arizona are:

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Cities in Arizona with the most Remote Financial Counselor job openings:

Remote Financial Counselor jobs near you
Infographic showing various Remote Financial Counselor job openings in Arizona as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution, with an average salary of $42,051 per year, or $20.2 per hour.

Loan Counselor/Late Stage Collections

Cascade Financial Services

Chandler, AZ • Remote

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities

What you'll do at Cascade:

Serve the American Dream Through Attainable Home Ownership.

Top hourly pay! Starting at $22/Hour+ and up to $1000/month in bonus!

Full desktop equipment provided!

Industry leading company with great culture and A+ BBB Ranking!

*Remote, Chandler, AZ*

*Remote, Rapid City, SD*

*Remote, Knoxville, TN*

Summary:

The Loan Counselor is responsible for managing mobile home mortgage accounts from early-stage delinquency through resolution ("cradle to grave"). This role focuses on borrower outreach, payment collection, counseling, and loss mitigation when repayment is not immediately achievable. The Loan Counselor works GSE, FHA, VA, Freddie Mac, and Conventional loans and ensures compliance with all federal, state, investor, and company guidelines.

Key Responsibilities

  • Manage a portfolio of mobile home mortgage loans across all stages of delinquency
  • Perform outbound and inbound borrower contact to resolve delinquent accounts
  • Analyze borrower financial situations and provide counseling on available options
  • Negotiate repayment plans and resolve delinquencies through full reinstatement
  • Evaluate eligibility for loss mitigation options, including forbearance, repayment plans, and loan modifications
  • Initiate and track loss mitigation workflows in compliance with investor guidelines
  • Maintain accurate and detailed servicing notes in the loan servicing system
  • Ensure compliance with FDCPA, CFPB, RESPA, and investor requirements
  • Collaborate with internal departments such as Loss Mitigation, Customer Service, Bankruptcy, and Foreclosure as needed
  • Meet or exceed individual and team performance metrics

Qualifications

    • High school diploma or equivalent required; college coursework preferred
    • 1–3 years of mortgage collections or servicing experience, including mobile homes preferred
    • Working knowledge of GSE, FHA, VA, and Conventional loan programs
    • Strong negotiation, communication, and customer service skills
    • Ability to handle sensitive financial conversations with empathy and professionalism
    • Proficient with mortgage servicing systems and Microsoft Office

About Cascade & Our Culture:

Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.

The Cascade culture lives in our team members!!!  We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: T.I.E.S. Teamwork, Integrity, Excellence, and Service. We believe in work/life balance and a positive/family-like work environment. Together, we will continue to lead the way and make a difference.

Join our team and assist us to Serve the American Dream Through Attainable Home Ownership.

Apply