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Remote Financial Aid Jobs in Decatur, GA (NOW HIRING)

Kalibrate

Sales Executive - Fuel (US)

Atlanta, GA · On-site +1

Our platforms and analytics solutions directly empower decision-making and provide clear financial ... Aid in the development of sales support materials, including presentations. o Promote open ...

Pleio

Be Seen First

Customer Service Representative (GoodStarter Remote)

Atlanta, GA · Remote

$16.50 - $22.25/hr

Be a Pleio GoodStarter (Remote) Be a Part of Something Bigger and Better. Work from Home! Who We Are: Individuals diagnosed with a chronic disease often feel overwhelmed, frustrated, and confused.

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Taylortravelsco

Customer service representative

Atlanta, GA · Remote

$15.50 - $21/hr

Remote Travel Specialist As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey--from the moment they plan their trip to their ...

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Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

Career paths start between $14.50 and $15/hr plus bonus. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work ...

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All JobsRemote Financial Aid JobsRemote Financial Aid Jobs in Decatur, GA

Remote Financial Aid information

See Decatur, GA salary details

$17.6K

$58.8K

$127.4K

How much do remote financial aid jobs pay per year?

As of May 30, 2026, the average yearly pay for remote financial aid in Decatur, GA is $58,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $63,500.00 per year, depending on experience, location, and employer.

What Are Remote Jobs in Financial Aid?

Remote financial aid jobs involve working with students who are applying for financial aid for college or other educational institutions. Common job titles include financial aid counselors, officers, or advisors. Your duties may involve determining the eligibility of each student for grants, scholarships, student loans, or work-study programs. As a counselor or advisor, your responsibilities are to advise students on the phone or over the internet on the steps that they can take to obtain monetary assistance, taking into account their career plans and academic performance.

What are the key skills and qualifications needed to thrive as a Remote Financial Aid Advisor, and why are they important?

To thrive as a Remote Financial Aid Advisor, you need expertise in financial aid regulations, application processes, and a background in higher education or student services, often supported by a relevant degree. Familiarity with student information systems (SIS), federal and state financial aid portals, and tools like Banner or FAFSA processing software is crucial. Strong communication, attention to detail, and problem-solving skills help you guide students remotely and ensure regulatory compliance. These skills and qualities are vital for accurately assisting students, maintaining data integrity, and supporting institutional goals in a virtual environment.

What are some common challenges faced by remote financial aid advisors, and how can they be overcome?

Remote financial aid advisors often face challenges such as maintaining clear communication with students, staying updated on evolving regulations, and managing confidential documents securely online. Overcoming these challenges involves utilizing secure digital platforms for document sharing, scheduling regular video or phone meetings to foster strong student relationships, and participating in ongoing training to stay current with policy changes. Effective time management and collaboration with colleagues through virtual team meetings also help ensure consistent support and workflow.

What is a Remote Financial Aid specialist?

A Remote Financial Aid specialist is a professional who assists students and their families with navigating the financial aid process for educational institutions, but does so virtually rather than in person. Their responsibilities include helping applicants complete forms like the FAFSA, explaining different types of financial aid, and answering questions about grants, loans, and scholarships. By working remotely, they provide guidance and support via phone, email, or video conferencing, making it more convenient for clients to access assistance from anywhere.

What is the difference between Remote Financial Aid vs Remote Financial Aid Coordinator?

AspectRemote Financial AidRemote Financial Aid Coordinator
CredentialsHigh school diploma or equivalent; some roles may require financial aid certificationsHigh school diploma; often requires financial aid certifications or related experience
Work EnvironmentRemote, often in educational institutions or financial servicesRemote, typically within educational institutions or colleges
Employer & Industry UsageUsed by colleges, universities, and financial aid organizations

Remote Financial Aid generally refers to roles involved in processing and managing financial aid applications remotely, while Remote Financial Aid Coordinator often involves overseeing the entire financial aid process, coordinating with students and staff. Both roles require similar credentials and are used in educational settings, but the coordinator position usually entails additional responsibilities in administration and communication.

More about Remote Financial Aid jobs
What are the most commonly searched types of Financial Aid jobs in Decatur, GA? The most popular types of Financial Aid jobs in Decatur, GA are:
What are popular job titles related to Remote Financial Aid jobs in Decatur, GA? For Remote Financial Aid jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Financial Aid jobs in Decatur, GA look for? The top searched job categories for Remote Financial Aid jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Financial Aid jobs? Cities near Decatur, GA with the most Remote Financial Aid job openings:
Remote Financial Aid jobs near you
Infographic showing various Remote Financial Aid job openings in Decatur, GA as of May 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $58,836 per year, or $28.3 per hour.
Genomic Client Services Specialist

Genomic Client Services Specialist

Quest Diagnostics

Tucker, GA • On-site, Remote

$25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

ExamOne rating

6.2

Company rating: 6.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

89th of 103 rated laboratories

Job description

Job Description
Genomic Client Services Specialist
Location: Remote
Work Schedule: Monday to Friday, 9:00 AM to 5:30 PM
Pay range: $25.00+ per hour (vary depending on experience and location of residence)
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!
Genetic testing and counseling are rapidly advancing areas of medical genetics, requiring extensive knowledge of the principles and practice of all areas of clinical and laboratory genetics as well as genetic counseling. The impact of genetic testing results for patients and their families are often complex and life-changing, ranging from childbearing decisions to cancer prevention strategies. The Genomic Client Service Specialist will aid the Genomic Services team to ensure that clients of Quest Diagnostics Incorporated receive genetics services, both consultative and laboratory, of the highest quality possible. The Genomic Client Service Specialist will provide support to the Genomic Science Specialists and Liaisons in all aspects of genetic testing, including Biochemical Genetics/Maternal Serum Screening, Cytogenetics, and Molecular Genetics Laboratories. Under the direction, or working with members of the Genomic Services organization, he/she will be responsible for assisting the Genomic Science Specialists and Genomic Coordinators in their role of providing client service and support for laboratory operations.
Responsibilities
  • Handle all customer inquiries by telephone and email regarding reporting of results, concerns of service failures and other duties needed to provide customer satisfaction.
  • Troubleshoot both complex medical/technical and routine requests.
  • Report laboratory results to clients using established protocols.
  • Document reporting or call history in the patient file and maintain appropriate records.
  • Contact the client to resolve routine or medical/technical matters related to patient testing and result reporting.
  • Communication with client to investigate status of expected samples
  • Use established protocols for reporting client concerns.
  • Provide research and resolution on complex medical/technical issues, including those that have been referred by general client services or regional business units.
  • May provide technical training to new hires.
  • Coach less experienced staff.
  • Recognize quality service issues and provide feedback to appropriate personnel on opportunities for improvement.
  • May assist Group Leader in the delegation of work in the absence of the supervisor or manager.
  • Has ongoing responsibility for maximizing department quality and productivity by monitoring service levels and minimizing abandoned calls.
  • Management and procurement of multiple clinical databases used for results reporting and publication purposes.
  • Ongoing education of general client services groups on general genetics inquiries.
  • Obtain incoming prenatal intake information from health care providers wishing to send in prenatal samples and triage to the genomic science specialists.
  • Triaging calls and emails to appropriate members of GCSS and GCS teams
  • Other duties as required to meet the customer's requirements
Qualifications
Required Work Experience:
  • Minimum of 5 years of clinical laboratory or customer service experience will be considered.
  • Call center experience HIGHLY preferred.
Physical and Mental Requirements:
The person must be able to sit (or stand) for long periods of time
Knowledge:
  • Medical terminology required
  • Previous medical or clinical laboratory background
  • Word, Excel, etc. skills helpful
Skills:
  • Must be able to handle multiple tasks and work in a fast paced environment
  • Ability to handle stressful situations and demonstrate a potential for strong independent problem solving skills.
  • Must have strong problem solving skills
  • Must be able to operate basic office equipment.
  • Must demonstrate Integrity and a commitment to values.
  • Willingness to accept additional responsibilities with a positive attitude and foster teamwork.
  • Must exhibit comfortable interaction with technical staff and other departments.
  • May handle specimens.
  • Ongoing training and knowledge of genetics and genetic testing
  • Must have strong communication skills. Able to speak the English language clearly and effectively communicate to caller and peer group.
Education
  • High School Diploma or Equivalent (Required)

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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