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Remote File Clerk Jobs in Worcester, MA (NOW HIRING)

Customer Support Representative

Sudbury, MA · Remote

$16.75 - $22.75/hr

Flexible remote work environment. Opportunities for professional growth and development. A supportive and collaborative team culture $3 - $4 an hour About 1840 & Company 1840 & Company is a global ...

Remote File Clerk information

See Worcester, MA salary details

$11

$17

$23

How much do remote file clerk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote file clerk in Worcester, MA is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $18.94 per hour, depending on experience, location, and employer.

What is a remote file clerk?

A Remote File Clerk is responsible for organizing, managing, and maintaining digital and electronic documents for a company or organization. Their duties typically include data entry, document classification, file organization, and ensuring records are easily accessible. They may also retrieve files, update records, and follow company policies for document security and confidentiality. This role requires strong attention to detail, organizational skills, and proficiency with document management software. Remote File Clerks work from home, communicating with team members via email, chat, or virtual meetings.

What skills and qualifications are needed to thrive as a remote file clerk?

To thrive as a Remote File Clerk, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic filing systems, document management software, and cloud storage platforms is often required. Excellent time management, self-motivation, and clear written communication are valuable soft skills in this role. These qualifications are important to ensure the accurate handling, storage, and retrieval of critical documents from a remote setting.

What are common challenges remote file clerks face, and how can they be addressed?

Remote file clerks often encounter challenges such as managing high document volumes, maintaining accuracy with limited in-person supervision, and ensuring secure file sharing. Staying organized with digital tools, adhering to established filing protocols, and setting regular check-ins with team members can help overcome these obstacles. It’s also important to have a reliable internet connection and a dedicated workspace for uninterrupted work. Many companies provide onboarding and training resources to help remote clerks succeed and feel connected to their team.

What are the most commonly searched types of File Clerk jobs in Worcester, MA?

The most popular types of File Clerk jobs in Worcester, MA are:

What are popular job titles related to Remote File Clerk jobs in Worcester, MA?

For Remote File Clerk jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Remote File Clerk jobs in Worcester, MA look for?

The top searched job categories for Remote File Clerk jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Remote File Clerk jobs?

Cities near Worcester, MA with the most Remote File Clerk job openings:

Customer Service Representative as 100% Remote

Amicis Global

Woonsocket, RI • Remote

$20/hr

Contractor

Re-posted 17 days ago


Job description

Title: Customer Service Representative
Location: Remote
Duration: 06 Months
Shift Timing: 09:00 AM – 06:00 PM EST (Training - Monday – Friday)
10:00 AM – 07:00 PM EST (Post‐Training - Monday – Friday)
 
Pay Rate: $20.00/- on W2
 
 
Kindly share your most updated resume.
 
 
Roles and Responsibilities:
This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.
There is a strong preference for finding candidates that have lived or cared for someone with similar experiences of our members.
This Customer Service Representative role is a call‐center position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources.
Representatives handle both inbound and outbound calls and work closely with members who may be experiencing urgent needs related to food, housing, utilities, or finances.
Make outbound phone calls to members.
Locate resources to provide members with assistance for needs, such as food, utility, housing, and finances.
Provide timely follow-up as needed.
Display a high level of empathy, understanding, and patience, while helping to address the member's needs.
Utilize several systems, in addition to the regular usage of more than one monitor.
Required Qualifications
1+ year of customer service experience, with proven customer service skills.
Excellent computer skills, including typing proficiency, multi-tasking between online applications, and multiple screens. Working knowledge of Microsoft© products (Outlook, Excel, folders)
Ability to regularly access a designated workspace free from noise and other distractions.
High-speed internet with the ability to hardwire via ethernet from cable modem to PC.
Preferred Qualifications
Bilingual preferred and able to pass language certification, if bilingual.
1+ year of experience in a call center setting, specifically related to inbound/outbound calls.
Knowledge of Medicaid, specifically related to communicate source navigation.
Strong communication skills (oral and written).
Strong analytical and problem-solving skills.
Active listening proficiency.
Ability to be receptive to feedback and to embrace continuous improvement.
Positive attitude and strong interpersonal skills.
Ability to display empathy towards customers' needs and concerns
Desire to contribute to building a positive team spirit.
Remote position: preferred that candidates reside in one of the following states: Tx, FL, Ok, VA, WV, KY, IL,MI
Education:
High school diploma or GED.
 
 
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