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Remote File Clerk Jobs in Addison, IL (NOW HIRING)

Job Title: Customer Support Inside Sales Rep Location: Remote Reports to: Tier 1 Customer Support Supervisor About Us Zentro is one of the largest independent internet service providers focused

Job Title: Customer Support Inside Sales Rep Location: Remote Reports to: Tier 1 Customer Support Supervisor About Us Zentro is one of the largest independent internet service providers focused

POSITION SUMMARY The Client Service Representative is responsible for providing excellent client service to Allied members, including HR representatives, brokers, and other various clients. They are

Virtual CSR

Chicago, IL · Remote

$18/hr

Ready to take your healthcare customer service experience to the next level? LaSalle Network is hiring remote Customer Service Representatives for a temp-to-hire opportunity with a national leader in

New

Administrative Assistant (Executive Support) | $50-$60/hr | Remote (San Francisco, CA) 6-Month W2 Assignment | Weekly Pay + Benefits | Start Date: July 6, 2026 Please scroll to the bottom of this

Travel Customer Service

Chicago, IL · Remote

$16.50 - $22.50/hr

About the job Travel Customer Service We are looking for a Travel Customer Service professional to support clients before, during, and after their trips. This role focuses on delivering outstanding

Customer Service - HR Service Center

Schaumburg, IL · Remote

$15.75 - $21.50/hr

Job Title: HR Service Center Location: Remote Duration: 3+ Months The HR Service Center is hiring one contingent resource to be the first point of contact for HR-related inquiries from employees,

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Remote File Clerk information

See Addison, IL salary details

$11

$17

$23

How much do remote file clerk jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for remote file clerk in Addison, IL is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote File Clerk position, and why are they important?

To thrive as a Remote File Clerk, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic filing systems, document management software, and cloud storage platforms is often required. Excellent time management, self-motivation, and clear written communication are valuable soft skills in this role. These qualifications are important to ensure the accurate handling, storage, and retrieval of critical documents from a remote setting.

What is a Remote File Clerk job?

A Remote File Clerk is responsible for organizing, managing, and maintaining digital and electronic documents for a company or organization. Their duties typically include data entry, document classification, file organization, and ensuring records are easily accessible. They may also retrieve files, update records, and follow company policies for document security and confidentiality. This role requires strong attention to detail, organizational skills, and proficiency with document management software. Remote File Clerks work from home, communicating with team members via email, chat, or virtual meetings.

What are some common challenges remote file clerks face, and how can they be addressed?

Remote file clerks often encounter challenges such as managing high document volumes, maintaining accuracy with limited in-person supervision, and ensuring secure file sharing. Staying organized with digital tools, adhering to established filing protocols, and setting regular check-ins with team members can help overcome these obstacles. It’s also important to have a reliable internet connection and a dedicated workspace for uninterrupted work. Many companies provide onboarding and training resources to help remote clerks succeed and feel connected to their team.

What are the most commonly searched types of File Clerk jobs in Addison, IL? The most popular types of File Clerk jobs in Addison, IL are:
What are popular job titles related to Remote File Clerk jobs in Addison, IL? For Remote File Clerk jobs in Addison, IL, the most frequently searched job titles are:
What cities near Addison, IL are hiring for Remote File Clerk jobs? Cities near Addison, IL with the most Remote File Clerk job openings:
Customer Support Representative II - National Accounts

Customer Support Representative II - National Accounts

Shorr Packaging

Aurora, IL • On-site, Remote

$27 - $29/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Shorr Packaging rating

3.1

Company rating: 3.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

338th of 338 rated retail wholesalers


Job description

Together, We Own it! Start your employee owner journey with Shorr Packaging.
Shorr Packaging is seeking a Customer Support Representative II - National Accounts to join our National Accounts Team. At Shorr, our Customer Support Representative II - National Accounts are critical to the success of our business!
As part of the Shorr Select Team, this individual will be the liaison between Shorr and our valued customers to ensure a positive experience every time. Through close collaboration with a variety of internal and external stakeholders, this individual will ensure that our business and sales strategies are executed at a very high level. The Customer Support Representative II - National Accounts is critical to Shorr's success as they are the frontline resource for our customers and can greatly impact the customer experience, retention, and loyalty.
Responsibilities
  • Manage orders including products, quantity, cost, resale, freight terms and requested delivery timing while driving for first contact resolution.
  • Monitor internal reports to ensure customer deliverables are obtained.
  • Investigate customer requests for returns and coordinate credits and/or replacement product(s)
  • Investigate and resolve all customer inquiries while capturing details in Shorr's CRM system.
  • Process invoice corrections, product replacements, and returns in SXe system while ensuring customer satisfaction.
  • Manage time and multitask in order to handle multiple responsibilities.
  • Ensure the customer's demands are met with a focus on improving the customer experience.
  • Build credibility and trust with Shorr Select customers.
  • Manage customer cases in SX.e and CRM systems ensuring timely resolution.
  • Liaise with sales and operations to support new customer onboarding process from account creation to post-delivery ensuring high customer satisfaction.
  • Create and maintain customer files/profiles and account notes in SX.e and CRM
  • Ability to collaborate cross-functionally by communicating critical details to enhance customer experience.
  • Set up and maintain price records at the direction of sales team.
  • Other duties may be assigned.

Requirements
  • High school diploma or general education degree (GED), Associates or higher degree preferred.
  • 3+ years Customer Service or Client Services related experience and/or training.
  • Passion for being a Shorr Select brand ambassador and delivering an excellent customer experience or demonstrated ability having done so in another B2B customer support environment.
  • Demonstrated customer-focused problem solver with strong desire for accountability.
  • Excellent communication (verbal and written) skills with ability to handle conflict resolution.
  • Demonstrated ability to be adaptable and thrive in a fast-paced environment with constant change.
  • Knowledge of logistics, including carriers, shipping policies and procedures
  • Superior organizational skills and strong attention to detail required.
  • Strong time-management with ability to effectively prioritize multiple requests and pressures.
  • Proven ability to deliver measurable results.
  • Knowledge of ERP, CRM, and ecommerce platforms such as SX.e; Salesforce.
  • Prior experience using MS Outlook, Word, and Excel.
  • Intermediate level Microsoft Excel- manipulation of data, formulas and reporting is preferred.
  • Ability to work hybrid/remote in a team setting.
  • Ability to work a scheduled shift of 10:00 AM to 7:00 PM or 11:00 AM to 8:00 PM local time, as determined by business needs.

Compensation The base pay range for this role is $27 - $29 per hour.
Shorr Packaging does not provide work authorization sponsorship for this position.
Shorr Benefits
  • Employee Stock Ownership Plan (ESOP) - Together, We Own It!
  • Comprehensive Employee Benefits: Medical, dental, vision and other insurance coverages
  • Generous PTO with vacation, sick and floating holidays.
  • 401K plan plus matching
  • Team based Employee Owner company culture

Shorr Packaging Corp is an equal-opportunity employer. It is the policy of Shorr Packaging Corp to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to protected veteran status or disability status or any other legally protected status.