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Remote Field Service Engineer Mass Spectrometry Jobs

Opentrons

$90K - $105K/yr

Field Service Engineer I Opentrons / Services & Support Reports to: Senior Director, Services ... Remote in Boston, MA area Role ID: EN04100066 About Us Opentrons Labworks, Inc. is a disruptive ...

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Remote Field Service Engineer Mass Spectrometry information

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$36.5K

$71.2K

$105.5K

How much do remote field service engineer mass spectrometry jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote field service engineer mass spectrometry in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Field Service Engineer Mass Spectrometry vs Remote Field Service Engineer Chromatography?

AspectRemote Field Service Engineer Mass SpectrometryRemote Field Service Engineer Chromatography
Required CertificationsMass spectrometry certifications, technical degreesChromatography system certifications, technical degrees
Work EnvironmentOn-site at laboratories, client sites, or remotely for troubleshootingOn-site at labs, client facilities, or remotely for maintenance
Industry UsagePharmaceuticals, environmental testing, biotechPharmaceuticals, food safety, environmental analysis
Common Search/ComparisonYesYes

Both roles involve servicing analytical instruments in laboratory settings, requiring technical certifications and industry-specific knowledge. The main difference lies in the equipment focus: mass spectrometry versus chromatography systems. While their work environments and industries overlap significantly, specialists typically choose based on their technical expertise and certification focus.

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Remote Field Service Engineer Mass Spectrometry jobs near you
Infographic showing various Remote Field Service Engineer Mass Spectrometry job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $71,220 per year, or $34.2 per hour.

Field Service Engineer (Field Remote - Worcester, MA)

PerkinElmer

Worcester, MA • On-site, Remote

Full-time

Re-posted 21 hours ago

Key responsibilities

  • Perform installations, maintenance, validations, and repairs of complex equipment and systems while ensuring compliance with service standards and KPIs.

  • Engage with customers to understand their workflows and provide tailored support, including training, support, and upgrades.

  • Complete administrative tasks such as time reporting and training, and maintain assigned assets and inventory.

PerkinElmer rating

8.7

Company rating: 8.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Field Service Engineer (Field Remote - Worcester, MA)
Location(s)
US Remote - MA
Job Description
The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.
Location: Remote Field role servicing customers located from Worcester, MA to Springfield, MA.
Job Responsibilities:
  • Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators.
  • Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades.
  • Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads.
  • Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory.
  • Enhance PerkinElmer's product quality by proactively reporting improvement opportunities via the quality notification process.
  • Attend higher level certification through participation in company sponsored training & development offerings
  • Complete all administrative tasks, including but not limited to time reporting and assigned training.
  • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time
Critical Skills:
  • Outstanding interpersonal, written, and verbal skills, demonstrating the ability to communicate information clearly and accurately.
  • Technical critical thinking skills and attention to detail.
  • Outstanding customer service skills complemented by an ability to listen to and interpret client requests.
  • Aptitude for technical and practical matters.
  • MS Office skills: Outlook, PowerPoint, Word.
  • Excellent team player with a customer satisfaction focus.
  • Ability to follow and create written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, and work safely with potential hazards.

Basic Qualification:
  • BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR
  • Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR
  • High School Diploma plus 7+ years direct experience with repair of laboratory equipment

Preferred Qualifications:
  • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
  • Vendor issued certification on relevant laboratory equipment
  • Knowledge of laboratory safety practices as defined by the Company and/or the customer's site safety code
  • Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time. (Car, laptop, and phone are company provided).
  • Valid driver's license and safe motor vehicle operation.

Working Environment:
  • Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.
  • Job pace may be fast and job completion demands may be high.
  • Must be able to remain in a stationary position more than 25% of the time.
  • The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
  • Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).
  • Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
  • Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
  • Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste.
  • Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals.
  • May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.

The annual compensation range for this full-time position is $65,000.00 to $80,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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