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Remote Field Service Engineer Fse Jobs (NOW HIRING)

RSA LLC

Field Service Engineer 2

Cedar Rapids, IA · Remote

$110K - $120K/yr

Field Service Engineer 2 (FSE 2) Reports To: Field Service Manager Revised: 05/27/2025 Company ... Provide phone support/remote assistance to customers and to Field Service Engineers as required to ...

Velociti

Field Service Engineer

Riverside, MO · On-site +1

Remote-based role with 85-90% nationwide travel About the Role Velociti LLC is seeking a highly skilled and driven Field Service Engineer to join our growing service organization. This role is ideal ...

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

Glaukos

Field Service Engineer III

San Clemente, CA · Remote

GLAUKOS - FIELD SERVICE ENGINEER (South Central-Remote) How will you make an impact? The Field Service Engineer III is a technical expert capable of providing advanced support in the installation ...

Glaukos

Field Service Engineer III

San Clemente, CA · Remote

GLAUKOS - FIELD SERVICE ENGINEER (South Central-Remote) How will you make an impact? The Field Service Engineer III is a technical expert capable of providing advanced support in the installation ...

Deutz

Remote Field Service Technician III

Columbus, OH · On-site +1

The Remote Field Service Technician will liaise with our Service Supervisor, Parts Dept, Customers, New engine sales and engineering/warranty department. This role requires robust problem-solving ...

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Remote Field Service Engineer Fse information

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$36.5K

$71.2K

$105.5K

How much do remote field service engineer fse jobs pay per year?

As of Jul 13, 2026, the average yearly pay for remote field service engineer fse in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Field Service Engineer Fse vs Field Service Technician?

AspectRemote Field Service Engineer FseField Service Technician
CertificationsTypically requires technical certifications like CompTIA, Cisco, or manufacturer-specific trainingOften requires similar certifications, depending on industry, such as HVAC or electrical licenses
Work EnvironmentPrimarily remote support, troubleshooting, and diagnostics; may include on-site visitsPrimarily on-site installation, maintenance, and repair at customer locations
Employer & Industry UsageUsed by tech, telecom, and manufacturing companies for remote and on-site supportCommon in industrial, HVAC, electronics, and appliance industries for hands-on work

The Remote Field Service Engineer Fse and Field Service Technician roles share certifications and industry usage but differ mainly in work environment. The Fse focuses on remote diagnostics and support, while the Technician performs hands-on repairs and installations on-site.

More about Remote Field Service Engineer Fse jobs
What cities are hiring for Remote Field Service Engineer Fse jobs? Cities with the most Remote Field Service Engineer Fse job openings:
What are the most commonly searched types of Field Service Engineer Fse jobs? The most popular types of Field Service Engineer Fse jobs are:
What states have the most Remote Field Service Engineer Fse jobs? States with the most job openings for Remote Field Service Engineer Fse jobs include:
What job categories do people searching Remote Field Service Engineer Fse jobs look for? The top searched job categories for Remote Field Service Engineer Fse jobs are:
Remote Field Service Engineer Fse jobs near you
Infographic showing various Remote Field Service Engineer Fse job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $71,220 per year, or $34.2 per hour.
Field Service Engineer 2

Field Service Engineer 2

RSA LLC

Cedar Rapids, IA • Remote

$110K - $120K/yr

Full-time

Re-posted 15 days ago

Job description


Document Type: Job Description

Position Title: Field Service Engineer 2 (FSE 2)

Reports To: Field Service Manager

Revised: 05/27/2025

Company Overview

At Solutech, our mission is to ensure critical medical devices are always available to support the treatment and diagnosis of patients when they need it most. Our culture is driven by a shared commitment to making a positive impact—where a team of dedicated individuals goes above and beyond to make a real difference in people’s lives.

As part of our team, you'll have the unique opportunity to help shape the future of medical device services. If you want to be part of a team that’s truly making an impact in the healthcare industry, this is the perfect opportunity.

To make you a hero for your patients, we go the mile after the extra mile – We are the Solutionists of Solutech.

Functional Description

Operations apply to all field services (both contracted and billed service clients) and equipment services (planning, evaluations, removals, installations, disposals). Service is personal, requiring team members who possess a high level of professionalism, ethics, empathy, and interpersonal skills. Given the critical nature of the service we provide, it is imperative that our engineers get the support they need quickly and have confidence that the team is behind them. It is management’s commitment and responsibility to invest in the tools and resources (people included) necessary to achieve our service excellence in support of our team.

Success is defined and measured with one objective – REDUCE MEAN TIME TO REPAIR. “Mean time to repair” is defined as the total time (minutes/hours) taken to complete the following tasks:

  • Receive call
  • Respond to site (travel)
  • Troubleshoot issue
  • Request/receive part(s)
  • Fix machine issue
  • Confirm issue resolution with the client

This role is designed for Engineers who are trained and fully qualified to perform tasks necessary to maintain assigned equipment to manufacturer specifications. They are responsible for establishing and maintaining trust in their primary accounts. We will invest from the start of employment to develop the employee from a professional and technical aspect.

Scope of Outcomes

The core responsibilities for this position include:

  • Perform on-site or in-house service, repair and/or installation of company-serviced products. This may include any aspect of field support, and is not limited to system hardware and software, PC’s, and networking/wireless networking
  • Provide technical support to customers on operational or maintenance aspects of system equipment
  • Serve as customer contact on technical and service-related problems
  • Diagnose mechanical, hardware, software, and systems failures, using est. procedures
  • Determine most cost-effective repair/resolution to minimize customer downtime
  • Prepare reports for analysis of product failure trends and service ability issues
  • Provide phone support/remote assistance to customers and to Field Service Engineers as required to achieve resolution of service needs in a timely manner
  • Oversee and maintain spare parts for assigned customers including replenishing spare parts kits for contract customers to ensure operation of equipment according to technical and safety guidelines with the highest level of satisfaction
  • Input detailed records of service visits into company information systems, including technical problems, actions taken and parts employed to correct these problems, to ensure updated customer maintenance information is available
  • Maintain up-to-date technical documentation regarding all operating characteristics, design factors, and technical performance of assigned products
  • Maintain a high degree of professional knowledge and safety consciousness according to guidelines to perform activities under the safest working conditions
  • Report by means of Salesforce, e-mail, expense reports, etc. regularly to ensure accurate company statistical data on customer-oriented activities is available

Qualifications

Required qualifications include:

  • Expert professional experience with electronic and electro-mechanical engineering, testing equipment used for verification, checkout and calibration of electronic equipment
  • Knowledge and professional technical experience with micro-computers/PC based systems
  • Client focused attitude
  • Articulate and skilled in interpersonal communication; fluency in the local language and in English, both written and spoken
  • Sound computer usage and debugging skills
  • Ability to identify and repair routine software and network problems
  • Proficient at diagnosing and solving moderately complex mechanical problems, including simple vacuum leaks
  • Identify and resolve simple imaging system defects
  • Candidate must complete training plan as developed during onboarding or the annual evaluation process
  • Familiar with business tools including E-mail, Microsoft Word, Excel, and PowerPoint

Preferred qualifications include:

  • Experience with Salesforce or equivalent ERP product and productivity software

Environmental and Physical Requirements

  • Ability to lift 75 pounds
  • Ability to stand for long periods of time
  • Ability to travel, both domestically and internationally, for extended periods of time
  • Dexterous ability to manipulate small objects
  • Willing to work standard and non-standard hours as required to support the customers