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Remote Field Service Engineer Fse Jobs in California

Field Service Technician

Anaheim, CA · On-site +1

$48.29 - $60.37/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Your role As a Field Service Technician, your mission is to facilitate growth of Power Technique's Aftermarket through a customer-facing Field Service Engineer with strong diesel-engine expertise ...

Field Service Technician

Bakersfield, CA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Diagnose and repair remote-operated mowers at customer sites using work orders, service procedures ... Share field insights with the technical team and flag opportunities to improve service processes ...

Field Service Coordinator

Oakland, CA · Remote

$84K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Promote All Stanley Black & Decker brands by effectively utilizing marketing programming ... Join us! #LI - remote The Total Target Cash Compensation range for this position is $84,000.00 ...

Field Service Representative

Sacramento, CA · On-site +1

$35.90 - $40.60/hr

  • Retirement

As a Field Service Representative and key member of the West Region service team, you provide on ... Associate's degree in engineering or related technical field. * Availability for frequent overnight ...

Global Technical Escalation Engineer

Dublin, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Field Service Engineers, Affiliates, and Distributors. * Provide support through ticketing systems, telephone, email, and remote login tools. * Address escalations on-site at domestic and ...

Showing results 41-60

Remote Field Service Engineer Fse information

What is the difference between Remote Field Service Engineer Fse vs Field Service Technician?

AspectRemote Field Service Engineer FseField Service Technician
CertificationsTypically requires technical certifications like CompTIA, Cisco, or manufacturer-specific trainingOften requires similar certifications, depending on industry, such as HVAC or electrical licenses
Work EnvironmentPrimarily remote support, troubleshooting, and diagnostics; may include on-site visitsPrimarily on-site installation, maintenance, and repair at customer locations
Employer & Industry UsageUsed by tech, telecom, and manufacturing companies for remote and on-site supportCommon in industrial, HVAC, electronics, and appliance industries for hands-on work

The Remote Field Service Engineer Fse and Field Service Technician roles share certifications and industry usage but differ mainly in work environment. The Fse focuses on remote diagnostics and support, while the Technician performs hands-on repairs and installations on-site.

What are popular job titles related to Remote Field Service Engineer Fse jobs in California?

For Remote Field Service Engineer Fse jobs in California, the most frequently searched job titles are:

What cities in California are hiring for Remote Field Service Engineer Fse jobs?

Cities in California with the most Remote Field Service Engineer Fse job openings:

Technical Support Eng

Canon Medical Systems USA

Sacramento, CA • Remote

Full-time

Posted 25 days ago


Canon Medical Systems USA rating

7.7

Company rating: 7.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

231st of 490 rated machine equipment manufacturers


Job description

  • Provide on-site and phone support to FSE and TSS to address installation, application and technical issues.
  • Provide second-level support in escalated issues. Escalate issues to National Technical Support (NTS) per protocol.
  • Participate in Technical Operations modality conference calls and ensure that region FSEs are fully informed of the latest information and developments.
  • Regularly review all Field Service Memos and other technical documentation posted on the Service Information System (SIS) and ensure region FSEs fully understand their content.
  • Participate in the installation of new products within the region.
  • Support the Beta testing of Field Maintenance Instructions occurring within the zone. Monitor the status and facilitate the completion of all services within the region.
  • Work with NTS to ensure all Veterans Administration sites are ready for inspection; support each inspection on-site.
  • Monitor sites experiencing abnormally high numbers of service calls and conduct site audits, as appropriate, to uncover underlying causes.
  • Conduct on-the-job-training within the region to help develop a team of senior region modality FSEs to assist other FSEs when the region specialist is unavailable. Mentor FSEs who have failed or struggled in a class at the Training Academy.
  • Define FSE training needs and recommend actions to zone management. Provide supplemental technical training and local seminars related to installation, troubleshooting skills and new product introductions.
  • Review and evaluate systems in terms of image quality and system performance. Implement and monitor field service enhancements and programs (re: InnerVision).
  • Gather input for defining product issues and document concerns. Consult with zone management team in escalating product issues to NTS.
  • Provide timely and accurate technical documentation on assigned projects. Distribute appropriate technical information to the front line staff. Network with other zones to share technical information.
  • Support zone service marketing efforts.
  • Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
  • Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
  • Escalates technical issues and inquiries, as needed.
  • Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
  • Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
  • Contributes to and generates knowledge articles per P&P.

What Canon Medical Systems USA employees say

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