ZipRecruiter

Log In

2

Remote Facebook Customer Service Jobs in Virginia

Liveops

Remote Customer Service Representative

Vienna, VA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Reston, VA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

previous page

Showing results 41-60

All JobsFacebook Customer Service JobsRemote Facebook Customer Service JobsRemote Facebook Customer Service Jobs in Virginia

Remote Facebook Customer Service information

What is the difference between Remote Facebook Customer Service vs Remote Social Media Customer Support?

AspectRemote Facebook Customer ServiceRemote Social Media Customer Support
CredentialsBasic customer service skills, familiarity with Facebook platformSimilar skills, often with additional social media platform knowledge
Work EnvironmentRemote, primarily using Facebook tools and chatRemote, managing multiple social media channels
Employer & IndustryCompanies using Facebook for customer engagementBrands across industries managing multiple social media platforms
Search & Comparison IntentPeople comparing Facebook-specific support rolesPeople exploring broader social media support jobs

Remote Facebook Customer Service focuses on assisting customers via Facebook's platform, while Remote Social Media Customer Support involves managing multiple social media channels. Both roles require strong communication skills and familiarity with social media tools, but the latter offers broader platform exposure.

Does Facebook hire remote workers?

Facebook, now part of Meta, offers remote customer service roles, including positions like Facebook Customer Service representatives. These jobs typically require strong communication skills and familiarity with social media platforms, and they may be available in various locations depending on the company's current hiring needs.

What are popular job titles related to Remote Facebook Customer Service jobs in Virginia?

For Remote Facebook Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Facebook Customer Service jobs in Virginia look for?

The top searched job categories for Remote Facebook Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Remote Facebook Customer Service jobs?

Cities in Virginia with the most Remote Facebook Customer Service job openings:

Remote Facebook Customer Service jobs near you

Remote Customer Service Representative

MCI Military Recruitment

Petersburg, VA • Remote

$14/hr

Full-time

Re-posted 18 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers