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Remote Expedia Call Center Jobs (NOW HIRING)

Part Time Remote Call Center Agent ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent ...

Outbound Call Center Agent-Remote Job Category: Operations Requisition Number: OUTBO001509 Posted: June 25, 2026 Full-Time Remote Remote US United States +6 more locations Job Details Description ...

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Remote Expedia Call Center information

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How much do remote expedia call center jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for remote expedia call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

Does Expedia hire remote?

Expedia offers remote positions, including roles in its call centers, allowing employees to work from home. These jobs often require strong communication skills and familiarity with customer service tools. Remote opportunities are available based on the company's current staffing needs and role requirements.

What is the easiest WFH job to get hired at?

Remote Expedia call center positions are generally considered accessible entry-level WFH jobs that often require good communication skills and basic computer proficiency. They typically involve customer service tasks and may require training, making them relatively straightforward to obtain for those with relevant skills and a suitable work environment.

Is Expedia fully remote?

The Remote Expedia Call Center position is typically a fully remote role, allowing employees to work from home. However, specific requirements such as equipment, internet connection, and sometimes regional restrictions may apply. It is advisable to check the job listing for detailed location and remote work policies.

How do Expedia agents get paid?

Expedia call center agents are typically paid an hourly wage or salary, often with additional performance-based incentives or bonuses. Compensation may also include benefits such as health insurance and paid time off, depending on the employer's policies and employment status.
More about Remote Expedia Call Center jobs
What cities are hiring for Remote Expedia Call Center jobs? Cities with the most Remote Expedia Call Center job openings:
What are the most commonly searched types of Expedia Call Center jobs? The most popular types of Expedia Call Center jobs are:
What states have the most Remote Expedia Call Center jobs? States with the most job openings for Remote Expedia Call Center jobs include:
Infographic showing various Remote Expedia Call Center job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Supervisor - Digitech - Remote

Call Center Supervisor - Digitech - Remote

Sarnova HC, LLC

Remote

Full-time

Retirement

Posted 3 days ago


Sarnova rating

8.2

Company rating: 8.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

The Sarnova Family of companies includes Digitech Computer, Bound Tree Medical, Tri-anim Health Services and Cardio Partners.
Digitech is a leading provider of advanced billing and technology services to the EMS transport industry. Since its founding in 1984, Digitech has refined its software platform to create a cloud-based billing and business intelligence solution that monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary technology to offer fully outsourced services that maximize collections, protect compliance, and deliver results for clients.
Summary:
The Call Center Supervisor is responsible for leading, coaching, and supporting a team of Call Center Specialists and Senior Call Center Specialists within a fully remote, high-volume call center environment. This role ensures the delivery of high-quality patient service while meeting productivity, quality, compliance, and turnaround time expectations.
The Supervisor plays a critical role in real-time operations, handling escalated patient issues, monitoring team performance, providing ongoing feedback and development, and partnering with leadership to drive continuous improvement. Success in this role requires strong leadership skills, sound judgment, and the ability to balance team support with operational accountability.
Essential Duties and Responsibilities:
  • Directly supervise and support a team of Call Center Specialists and Senior Call Center Specialists, providing day-to-day guidance, coaching, and performance oversight
  • Monitor queue activity, staffing coverage, and workloads to ensure service levels, response times, and productivity targets are met
  • Handle or oversee escalated patient calls, including complex or sensitive billing issues requiring advanced customer service and problem resolution
  • Serve as a point of escalation for team members, assisting with complex account research, policy interpretation, and decision-making
  • Conduct regular call monitoring, quality reviews, and documentation audits; provide timely, constructive feedback and coaching
  • Support onboarding and training of new hires, including reinforcement of workflows, systems, compliance standards, and customer service expectations
  • Track individual and team performance metrics, including call volumes, quality scores, adherence, and turnaround times
  • Partner with Call Center leadership to address performance gaps, implement corrective action plans, and recognize high performance
  • Ensure consistent adherence to HIPAA regulations, company policies, client-specific requirements, and compliance standards
  • Communicate updates, process changes, and client requirements clearly and consistently to the team
  • Identify trends, recurring issues, or process inefficiencies and escalate recommendations for improvement
  • Foster a positive, collaborative team culture that supports engagement, accountability, and continuous improvement
  • Assist with scheduling, attendance tracking, and coverage planning in a remote environment
  • Maintain accurate documentation related to coaching, performance discussions, and employee development
  • Additional supervisory or operational duties as assigned

Skills/Experience Required:
  • Education: High School Diploma or Equivalent required; Associate's or Bachelor's degree preferred
  • Minimum 5+ years of call center or customer service experience, preferably in healthcare or billing environments
  • 2+ years of experience in a leadership, lead, or supervisory role strongly preferred
  • Prior experience managing escalations and coaching team members
  • Prior experience handling escalated or complex customer interactions strongly preferred
  • Bilingual (English/Spanish) preferred
  • Strong understanding of call center operations, performance metrics, and quality standards
  • Healthcare billing and insurance knowledge strongly preferred
  • Proficiency in Microsoft Office applications (Outlook, Word, Excel) and call center systems
  • Ability to analyze performance data and translate insights into coaching and action plans
  • Excellent communication and interpersonal skills, with the ability to lead difficult conversations professionally and constructively
  • Proven ability to remain calm and decisive in high-pressure, fast-paced environments
  • Strong problem-solving and conflict-resolution skills
  • Highly organized with the ability to manage multiple priorities and deadlines
  • Reliable, punctual, and dependable with strong accountability
  • Ability to lead and support a remote team while maintaining engagement and performance standards
  • Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment

Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EO/M/F/Veterans/Disabled.
Our mission is to be the best partner for those who save and improve patients' lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.
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