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Freelance Expedia Call Center Jobs (NOW HIRING)

VIMO INC.

Data Analyst

Mountain View, CA · On-site +1

$90K - $100K/yr

Vimo ® started as the "Expedia" of health insurance and has evolved into a leader in transforming ... Map how call center data (call volumes, handle time, CSAT, agent metrics) joins with data from CRM, ...

VIMO INC.

Data Analyst

Mountain View, CA

Vimo ® started as the "Expedia" of health insurance and has evolved into a leader in transforming ... Map how call center data (call volumes, handle time, CSAT, agent metrics) joins with data from CRM, ...

Vacatia

Reservations Specialist

Williamsburg, VA

... Expedia, Agoda, Booking.com). * Handle high-demand call center volume, providing efficient, accurate assistance. * Support and guide Owners through maintenance fees, reservation usage, contract ...

NBCUniversal

$29.01 - $61.44/hr

We are looking to hire a TEMP News Operations Center Operator supporting KNBC and KVEA technical ... This role will be freelance in a temporary capacity. * Coordinate with News assignment desk ...

NBCUniversal

$29.01 - $61.44/hr

We are looking to hire a TEMP News Operations Center Operator supporting KNBC and KVEA technical ... This role will be freelance in a temporary capacity. * Coordinate with News assignment desk ...

NBCUniversal

$29.01 - $61.44/hr

We are looking to hire a TEMP News Operations Center Operator supporting KNBC and KVEA technical ... This role will be freelance in a temporary capacity. * Coordinate with News assignment desk ...

Vacatia

Reservations Specialist

Williamsburg, VA

... Expedia, Agoda, Booking.com). * Handle high-demand call center volume, providing efficient, accurate assistance. * Support and guide Owners through maintenance fees, reservation usage, contract ...

Vacatia

Reservations Specialist

Williamsburg, VA · On-site

... Expedia, Agoda, Booking.com). * Handle high-demand call center volume, providing efficient, accurate assistance. * Support and guide Owners through maintenance fees, reservation usage, contract ...

The LaSalle Group

Video Editor (Contract)

Brooklyn, NY · On-site

$30 - $40/hr

LaSalle Network has partnered with a growing beauty brand in their search for a Freelance ... Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and ...

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All JobsExpedia Call Center JobsFreelance Expedia Call Center Jobs

Freelance Expedia Call Center information

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$29

$62

$71

How much do freelance expedia call center jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for freelance expedia call center in the United States is $62.54, according to ZipRecruiter salary data. Most workers in this role earn between $60.34 and $68.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freelance Expedia Call Center Agent, and why are they important?

To thrive as a Freelance Expedia Call Center Agent, you need excellent customer service skills, strong problem-solving abilities, and a good understanding of travel booking processes, often supported by prior call center or travel industry experience. Familiarity with customer relationship management (CRM) systems, online booking platforms, and Expedia’s proprietary tools is typically required. Superior communication, patience, and adaptability are essential soft skills for handling diverse customer inquiries and resolving issues efficiently. These skills are crucial for delivering high-quality service, building customer loyalty, and ensuring smooth travel experiences for clients.

What is a Freelance Expedia Call Center agent?

A Freelance Expedia Call Center agent is an independent contractor who provides customer support services for Expedia, typically from a remote location such as their home. These agents assist customers with booking travel, handling reservations, addressing concerns, and providing information about Expedia's offerings. Unlike full-time employees, freelance agents often have flexible schedules and may work for multiple clients or companies. This role requires strong communication skills, proficiency with computers, and a good understanding of Expedia's products and services.

How to become an Expedia agent?

To become an Expedia agent, candidates typically need customer service experience, strong communication skills, and familiarity with travel booking tools. Many positions require completing training programs provided by Expedia or its partners and may involve working remotely or in call center environments. Certification is not usually mandatory but can enhance job prospects.

What is the difference between Freelance Expedia Call Center vs Customer Service Representative?

AspectFreelance Expedia Call CenterCustomer Service Representative
CredentialsBasic customer service skills, familiarity with Expedia platformHigh school diploma or equivalent, customer service experience
Work EnvironmentRemote, freelance setup, flexible hoursOffice or remote, typically full-time or part-time
Employer & IndustryFreelance, travel and hospitality industryCompany-employed, various industries including retail, telecom
Search & Comparison IntentFreelance Expedia Call Center vs Customer Service Representative

The Freelance Expedia Call Center role focuses on providing travel-related support on a flexible, freelance basis, often remotely. In contrast, Customer Service Representatives typically work full-time for a specific company, handling general customer inquiries across various industries. While both roles require strong communication skills, the freelance Expedia position emphasizes familiarity with travel platforms and flexible scheduling, whereas customer service roles may require more comprehensive industry knowledge and formal employment arrangements.

How do Expedia agents get paid?

Expedia call center agents are typically paid an hourly wage or salary, often with performance-based incentives or commissions for meeting sales targets. Compensation may also include bonuses, and agents usually receive training on using specific customer service tools and systems. Payment structures can vary depending on the employer and location.

What types of issues do freelance Expedia call center agents typically handle, and how should I prepare for them?

Freelance Expedia call center agents commonly assist customers with booking travel arrangements, modifying or canceling reservations, and resolving issues related to payments or itinerary changes. You'll also address concerns about refunds, loyalty points, or technical problems with the Expedia platform. Preparing by familiarizing yourself with Expedia’s booking processes, common travel policies, and customer support tools will help you respond efficiently. Strong communication skills and the ability to remain calm under pressure are essential, as you may encounter frustrated or stressed travelers, especially during peak travel seasons.

Can you work for Expedia from home?

The Freelance Expedia Call Center role often allows remote work, enabling agents to perform customer service tasks from home. Successful candidates typically need a reliable internet connection, a quiet workspace, and relevant communication skills. However, specific remote work policies may vary by employer and position requirements.

Are Expedia interviews hard?

Expedia call center jobs typically involve a structured interview process that assesses customer service skills, communication, and problem-solving abilities. The difficulty varies depending on the role and the candidate's experience, but preparation in product knowledge and common customer scenarios can improve success. Technical or role-specific questions may also be part of the interview.
What cities are hiring for Freelance Expedia Call Center jobs? Cities with the most Freelance Expedia Call Center job openings:
What are the most commonly searched types of Expedia Call Center jobs? The most popular types of Expedia Call Center jobs are:
What states have the most Freelance Expedia Call Center jobs? States with the most job openings for Freelance Expedia Call Center jobs include:
Freelance Expedia Call Center jobs near you
Infographic showing various Freelance Expedia Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $130,079 per year, or $62.5 per hour.

Remote Call Center Agent

Jerry Insurance Agency, LLC

Charlotte, NC • On-site, Remote

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

The Opportunity:
More than 80% of Americans own a car and see it as one of their biggest financial commitments, yet managing one still means paperwork, phone holds, and switching between apps that don't talk to each other. Jerry.ai built the first app to manage it all (insurance shopping, refinancing, safety, and repairs) and since launching in 2019, we've grown to over 5M customers.
Every one of those customers holds an active policy with one of Jerry's 55+ insurance carrier partners, and their needs don't stop the day they sign up: cars get added, drivers move out, lienholders change. As a Call Center Agent, you're the person who takes that call, makes the change, and keeps the policy (and the customer) with Jerry.
How you will make an impact:
  • Respond to inbound calls from existing customers
  • Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
  • Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
  • Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation

Who you are:
  • You can multitask and manage multiple competing priorities
  • You are passionate about helping others
  • You have 2+ years of experience working in a call center environment

Compensation and perks:
  • Hourly wage: $19.00 - 21.00
  • We will pay for your P&C license (expected within 60 days after starting)
  • Medical, dental, vision insurance, 401K match
  • Ability to work remotely (we provide work equipment)
  • Ongoing training and mentorship from our leadership team
  • An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them

This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.
While we appreciate your interest and application, due to the volume of applications we receive, only applicants under consideration will be contacted.
Please note: Jerry.ai is only able to hire employees who currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada. We cannot accept applications from candidates residing elsewhere at this time.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai
The successful candidate's starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai
Your car and your home are your most expensive assets. And for most people, these aren't just purchases, they're the physical embodiment of the life you've worked hard to build. Yet the experience of owning them is stuck in the 90s. Every step of the journey - buying, insuring, maintaining, repairing, selling - is fragmented, complicated, and expensive.
Imagine having a trusted friend in your pocket who takes care of everything: they find you the right car or home at the right price, lock in the best insurance rate without you lifting a finger, remind you before that service appointment turns into an expensive repair or, worse, an accident, and help you sell at the best price when the time is right. That friend is Jerry.
Jerry is building the first AI agent to manage all your physical assets. We started with car insurance in 2019, became one of the top 3 brokers in the U.S., then added driving insights, diagnostics, and a repair marketplace.
We've reached 5M+ customers, raised $240M+, and have been profitable since 2024. We're now expanding into home, motorcycle, RV, and beyond.
We're fully remote with offices in Palo Alto, New York, Chicago, and Toronto.

Apply