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Freelance Expedia Call Center Jobs (NOW HIRING)

Data Analyst

Mountain View, CA · On-site +1

$90K - $100K/yr

Vimo ® started as the "Expedia" of health insurance and has evolved into a leader in transforming ... Map how call center data (call volumes, handle time, CSAT, agent metrics) joins with data from CRM, ...

Vimo ® started as the "Expedia" of health insurance and has evolved into a leader in transforming ... Map how call center data (call volumes, handle time, CSAT, agent metrics) joins with data from CRM, ...

... Expedia, Agoda, Booking.com). * Handle high-demand call center volume, providing efficient, accurate assistance. * Support and guide Owners through maintenance fees, reservation usage, contract ...

... Expedia, Agoda, Booking.com). * Handle high-demand call center volume, providing efficient, accurate assistance. * Support and guide Owners through maintenance fees, reservation usage, contract ...

... Expedia, Agoda, Booking.com). * Handle high-demand call center volume, providing efficient, accurate assistance. * Support and guide Owners through maintenance fees, reservation usage, contract ...

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Freelance Expedia Call Center information

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$29

$62

$71

How much do freelance expedia call center jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for freelance expedia call center in the United States is $62.54, according to ZipRecruiter salary data. Most workers in this role earn between $60.34 and $68.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freelance Expedia Call Center Agent, and why are they important?

To thrive as a Freelance Expedia Call Center Agent, you need excellent customer service skills, strong problem-solving abilities, and a good understanding of travel booking processes, often supported by prior call center or travel industry experience. Familiarity with customer relationship management (CRM) systems, online booking platforms, and Expedia’s proprietary tools is typically required. Superior communication, patience, and adaptability are essential soft skills for handling diverse customer inquiries and resolving issues efficiently. These skills are crucial for delivering high-quality service, building customer loyalty, and ensuring smooth travel experiences for clients.

What is a Freelance Expedia Call Center agent?

A Freelance Expedia Call Center agent is an independent contractor who provides customer support services for Expedia, typically from a remote location such as their home. These agents assist customers with booking travel, handling reservations, addressing concerns, and providing information about Expedia's offerings. Unlike full-time employees, freelance agents often have flexible schedules and may work for multiple clients or companies. This role requires strong communication skills, proficiency with computers, and a good understanding of Expedia's products and services.

Can you work from home for Expedia?

A freelance Expedia call center agent can often work from home, as many customer service roles in the travel industry are remote. These positions typically require good communication skills, a quiet workspace, and sometimes specific software or equipment. However, availability of remote work depends on the employer’s policies and the specific job requirements.

How much do Expedia agents make?

Expedia call center agents typically earn an hourly wage ranging from $12 to $20, depending on experience and location. Many positions also offer performance bonuses and benefits, with some remote roles providing flexible schedules.

How to become an Expedia agent?

To become an Expedia agent, you typically need customer service experience, strong communication skills, and familiarity with travel booking tools. Many positions require completing training programs provided by Expedia or its partners, and some roles may require specific certifications or knowledge of the travel industry. Applying through Expedia's careers page or partner companies is the standard process.

How to earn commission from Expedia?

As a freelance Expedia call center agent, you can earn commission by successfully booking travel services such as flights, hotels, or packages and meeting sales targets set by Expedia or the agency you work with. Commission structures vary but typically involve a percentage of the booking value or a fixed fee per sale, often requiring familiarity with Expedia's booking platform and sales skills.

What is the difference between Freelance Expedia Call Center vs Customer Service Representative?

AspectFreelance Expedia Call CenterCustomer Service Representative
CredentialsBasic customer service skills, familiarity with Expedia platformHigh school diploma or equivalent, customer service experience
Work EnvironmentRemote, freelance setup, flexible hoursOffice or remote, typically full-time or part-time
Employer & IndustryFreelance, travel and hospitality industryCompany-employed, various industries including retail, telecom
Search & Comparison IntentFreelance Expedia Call Center vs Customer Service Representative

The Freelance Expedia Call Center role focuses on providing travel-related support on a flexible, freelance basis, often remotely. In contrast, Customer Service Representatives typically work full-time for a specific company, handling general customer inquiries across various industries. While both roles require strong communication skills, the freelance Expedia position emphasizes familiarity with travel platforms and flexible scheduling, whereas customer service roles may require more comprehensive industry knowledge and formal employment arrangements.

What types of issues do freelance Expedia call center agents typically handle, and how should I prepare for them?

Freelance Expedia call center agents commonly assist customers with booking travel arrangements, modifying or canceling reservations, and resolving issues related to payments or itinerary changes. You'll also address concerns about refunds, loyalty points, or technical problems with the Expedia platform. Preparing by familiarizing yourself with Expedia’s booking processes, common travel policies, and customer support tools will help you respond efficiently. Strong communication skills and the ability to remain calm under pressure are essential, as you may encounter frustrated or stressed travelers, especially during peak travel seasons.
What cities are hiring for Freelance Expedia Call Center jobs? Cities with the most Freelance Expedia Call Center job openings:
What are the most commonly searched types of Expedia Call Center jobs? The most popular types of Expedia Call Center jobs are:
What states have the most Freelance Expedia Call Center jobs? States with the most job openings for Freelance Expedia Call Center jobs include:
Infographic showing various Freelance Expedia Call Center job openings in the United States as of June 2026, with employment types broken down into 50% Locum Tenens, and 50% As Needed. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $130,079 per year, or $62.5 per hour.

$21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Job description

Berger Transfer & Storage, Inc. is growing and that means exciting new career opportunities! Join an iconic family of companies known for our strong culture, exceptional team camaraderie, and commitment to professional growth and development.
As a testament to our people and performance, Berger was recently named Allied Van Lines' 2025 Agent of the Year and earned the American Trucking Associations' 2026 Moving & Storage Agent of the Year - Service Excellence Award. These honors reflect the dedication of our team and our unwavering focus on delivering outstanding customer experiences.
At Berger, our success starts with our people. We are committed to hiring individuals who take pride in their work and are driven to exceed the expectations of our customers and partners. Our ideal candidate connects with our mission-"to help every customer have a positive, memorable experience"-and embodies our core values: "being open, honest, and fair...whatever we do, we do it right and we do it together".
Berger Transfer & Storage, Inc. is a leading provider of relocation, distribution, and warehousing services. Founded in 1910, Berger has proudly served individuals and businesses for over 110 years. Today, we are one of the largest agents for Allied Van Lines, with a nationwide network of 18 locations across the United States.
We are seeking a CALL CENTER REPRESENTATIVE to join our team in Roseville, Minnesota! Our Call Center is an integral piece of the Berger team as they are the first point of contact for our potential customers. While their main task is scheduling survey appointments, they are also tasked with using their experience to provide insight to potential customers and provide them with a positive, memorable experience.
Responsibilities for our Call Center Agent include but are not limited to:

  • Follow procedures and processes for answering phones and interacting with customers to provide each prospective customer with a positive, memorable experience;
  • Be the first point of escalation for questions and issues that arise from the Call Center Representatives
  • Assist with Setup of New Salespeople
  • Assist Director of Consumer Sales with regular reporting
  • Have complete knowledge of processes and be able to assist Call Center Representatives with:
  • Qualify and follow up on leads from a variety of sources;
  • Respond to prospect/customer inquiries and set up sales appointments;
  • Interact with operations and team members to collect information to provide excellent customer service
  • Maintain current knowledge of industry developments and company initiatives
  • Assist terminal locations and marketing with special projects as needed;
  • Collaborate with the other members of the inside sales team to help improve scripting, schemes and best practices to optimize efficiency and provide the best customer experience;
  • Other duties as assigned by management.
The successful candidate for this position will share the following knowledge, skills and abilities:
  • High School Diploma or equivalent required;
  • 1 year customer service experience required (Call Center experience preferred);
  • Excellent problem solving, time management and organizational skills;
  • Self motivated, with a commitment to provide exceptional customer experience;
  • Works well in a team environment or independently with minimal supervision;
  • Excellent written and verbal communication skills;
  • Working knowledge of Microsoft Office Suite;
  • Ability to operate individually, and as a member of a team, with minimal supervision;
  • Up to date knowledge of company and industry pricing and guidelines;
Along with the opportunity to be an agent of change and make your own mark at a great
company with a unique culture, we can we offer you:
  • Competitive Pay;
  • Medical, Dental & Vision Benefits;
  • Paid Time Off (accruing your very first day!);
  • 401K;
  • Employee Discounts with Best Buy, Verizon, Expedia and more!

Berger Transfer & Storage, Inc is an Affirmative Action/Equal Opportunity employer that welcomes diversity in the workplace. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status or status with regard to public assistance.
Salary Description
$21/hr