Freelance Expedia Call Center Jobs (NOW HIRING)

Salary: $50,000–$65,000 (based on experience).

MARKETING MANAGER - DIGITAL SYSTEMS JOB DESCRIPTION 

Who we are 

LodgeWorks is a privately held hotel development and management company. While our name isn't on the hotels themselves, our extraordinary culture is at the heart of our 18 hotels - including our award-winning Archer Hotel boutique collection and our portfolio of other great brands with familiar names, such as Hyatt Place, Hyatt House, Aloft, and Hampton Inn. 

We're thrilled to be considered industry innovators with a rich 40+ year history. Yet, what we are most proud of is the strong family culture we have developed and maintained while growing to 1,000+ employees nationwide. At LodgeWorks, hospitality is more than just the industry in which we work; it defines everything we do. Maybe it's because we're grounded in Midwestern hospitality (our home office is in Wichita, Kansas, while our hotels are scattered across the U.S.). Or maybe it's because we actively work to make hospitality (with each other, our guests, our clients and partners) the foundation upon which everything is built.  

About the Role

LodgeWorks is looking for a Marketing Manager - Digital Systems to serve as the bridge between our hotel systems, channels, and partners that represent them in the market. This is a high-ownership execution role for someone who takes pride in getting the details right - accurate hotel information, consistent brand presence, and clean reporting - across every place a guest might find us. You'll work closely with our digital marketing, marketing and revenue teams.

What You'll Do

Audit and maintain accurate hotel details (descriptions, amenities, imagery, policies) across our reservation system, OTA partners, and brand websites

Own the accuracy and freshness of all third-party listings - Google Business Profile, Apple Maps, Yelp, TripAdvisor, and similar platforms - across our portfolio

Lead proactive community and local content enhancements to keep listings competitive and relevant

Compile and format quarterly reporting on marketing initiatives for leadership review

Communicate hotel detail updates to our call center to keep frontline reservations teams aligned

Serve as secondary owner for digital campaigns and core marketing systems including SMS, email, OTA ad platforms and others as needed

Identify and implement process improvements to make audits, updates, and reporting more efficient and reliable

Future scope: manage a consolidated portfolio event calendar and own our internal campaign database on the intranet

Other duties as assigned

What We're Looking For

3+ years of experience in marketing operations, marketing coordination, digital marketing, or a comparable role - multi-location or hospitality experience a plus

Demonstrated comfort working across multiple platforms and systems simultaneously, with a track record of catching errors others miss

Strong organizational skills and the ability to manage recurring, detail-heavy work without dropping threads

Working knowledge of at least some of the following: OTA extranets (Expedia, Booking.com), Google Business Profile, listings management tools, email/SMS platforms, paid media platforms

Comfort with spreadsheets and reporting; ability to format data clearly for non-technical audiences

Clear written communication - you'll be coordinating with hotel teams, vendors, and internal stakeholders constantly

Self-starter who looks for ways to improve a process rather than just running it

Requirements

This position is a 40-hour per week position in Wichita, KS

Work hours are M-F from 8 AM - 5 PM

This is an in-office position only. Remote work requests will not be considered.

Benefits

We are proud to offer competitive wages and the following benefits for full-time employees: 

PTO 

Hotel and restaurant discounts available at select LodgeWorks properties 

Health, vision and dental benefits 

401(k) plans with matching contributions 

Paid holidays 

Short-term and long-term disability (company sponsored) 

Referral bonuses 

Flexible spending accounts 

LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.