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Remote Epic Support Jobs in Charleston, SC (NOW HIRING)

Mondo

Epic Outpatient Rehab Analyst

Charleston, SC · Remote

$74.59 - $87.75/hr

Remote (Must work Eastern Time hours; travel required for go-lives and key testing milestones ... Not eligible for visa sponsorship This role supports an enterprise Epic Rehabilitation ...

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$13

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$41

How much do remote epic support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote epic support in Charleston, SC is $24.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $26.54 per hour, depending on experience, location, and employer.

What is a Remote Epic Support?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the key skills and qualifications needed for a Remote Epic Support?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are the typical daily responsibilities of a Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

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Remote Epic Support jobs near you
Infographic showing various Remote Epic Support job openings in Charleston, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $50,702 per year, or $24.4 per hour.

Epic Outpatient Rehab Analyst

Mondo

Charleston, SC • Remote

$74.59 - $87.75/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 24 days ago

Job description

Apply now: Epic Application Analyst, Remote (EST Required). Start date is ASAP for this Contract position. Job Title: Epic Rehab Analyst Location-Type: Remote (Must work Eastern Time hours; travel required for go-lives and key testing milestones) Start Date: Early August 2026 Duration: Contract, 6 months (extension possible) Compensation Range: $74.59/hr - $87.75/hr W2 Benefits: Eligible for Health, Dental, Vision, and 401K Visa Sponsorship: Not eligible for visa sponsorship Job Description: This role supports an enterprise Epic Rehabilitation implementation by providing dedicated outpatient rehab expertise across workflow design, application build, testing, and go-live activities to ensure successful delivery across a large, multi-site healthcare environment. Job Summary
  • Build and configure the Epic Outpatient Rehabilitation module, focusing on PT, OT, and Speech outpatient workflows from planning through go-live.
  • Collaborate with Cadence/Scheduling, Rev Cycle/Billing, Analytics, and Inpatient teams to ensure a consistent, integrated solution across rehabilitation service lines.
  • Engage operational and clinical leaders across outpatient clinic, inpatient, acute care, and long-term care therapy settings to support workflow design and stakeholder alignment.
  • Participate in weekly application team standups and contribute to build planning, documentation, issue resolution, and integrated testing activities.
  • Produce clear, organized, and sustainable build documentation, including configuration decisions and supporting materials for long-term application ownership.
  • Mentor and onboard the client's full-time application analysts to promote knowledge transfer and support ongoing application support after the engagement concludes.
  • Travel to client sites during key project milestones, integrated testing events, and go-live activities as required (limited travel, currently planned for March or April).
Minimum Requirements:
  • Active Epic Rehabilitation certification with a current Epic Education Badge (or ability to obtain the Epic Outpatient Rehab Badge).
  • Recent, hands-on Epic Rehabilitation implementation experience with a strong focus on outpatient rehabilitation workflows (PT, OT, and/or Speech).
  • Full-cycle Epic implementation experience, covering planning, design, build, testing, and go-live support.
  • Availability to work Eastern Time business hours and willingness to travel for testing and go-live milestones.
  • Strong written and verbal communication skills with demonstrated ability to collaborate with clinical, operational, and technical stakeholders.
Preferred Qualifications:
  • Existing Epic Outpatient Rehab Badge.
  • Experience implementing Epic Rehabilitation in a multi-site or enterprise healthcare environment, including both inpatient and outpatient workflows.
  • Familiarity with Cadence/Scheduling, Rev Cycle/Billing, and Analytics workflows within the Epic ecosystem.
  • Prior experience mentoring or serving as a knowledge resource for client application analysts.
  • Experience transitioning organizations from non-Epic EMR platforms into Epic, with 2-3 or more years of contractor or consultant experience preferred.